Butler Lexus
Macon, GA
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10k mile service The service was very courteous and timely. Wayne was very polite and professional lending to the Lexus experience. I received a call that the vehicle The service was very courteous and timely. Wayne was very polite and professional lending to the Lexus experience. I received a call that the vehicle was ready and picked it up the next day. At pickup time I was in and out of the dealership within 15 minutes. More
service and keys made Very good staff courtesy each visit. Service and parts staff seemed very concerned. Did not have to wait once arriving inside the bay area. Several st Very good staff courtesy each visit. Service and parts staff seemed very concerned. Did not have to wait once arriving inside the bay area. Several staff approached me to see if I needed help. More
Professional and accommodating service My wife and I bought our first Lexus from Butler in 2004. We just purchased our third. This would've never happened had it not been for the profession My wife and I bought our first Lexus from Butler in 2004. We just purchased our third. This would've never happened had it not been for the professional and accommodating service we've received every time we've visited the dealership. Our salesman, Alan Bell, did not pressure us in any way during the negotiations for our latest buy and once we made the deal, he went the extra mile in helping us set up the satellite radio, bluetooth and garage opener. He made buying a car a pleasurable experience. The facilities in the service center are first class if you choose to wait when taking your car for service, or if you elect, it's never difficult to secure a loaner vehicle to use. More
Lexus GX470 service Excellent Customer Service - very knowledgeable and attentive to my needs. Mr. Wayne Davidson schedule my appointment without any hesitation. He was s Excellent Customer Service - very knowledgeable and attentive to my needs. Mr. Wayne Davidson schedule my appointment without any hesitation. He was scheduled to be off on my day of service, the young lady (think her name is Tracy) provided excellent customer service. She was friendly and courteous. More
Bought a used 2010 Lexas G350 for 42.000 within 2 weeks needed a alignment & still pulls to the right went back to wes to trade in for a new GS350 now 3 months later being told the car is only worth 32.000 needed a alignment & still pulls to the right went back to wes to trade in for a new GS350 now 3 months later being told the car is only worth 32.000 (bad dealership & bad salesman)going to Atlanta Lexas. Tom and Sally Reno More
I made contact via an internet inquiry. Scott responded by telephone and email and after a few calls agreed to a trade in based upon a local Carmax appraisal. My wife and I drove 400 miles from Florida an by telephone and email and after a few calls agreed to a trade in based upon a local Carmax appraisal. My wife and I drove 400 miles from Florida and found the SC430 Pebble Beach edition perfectly prepared. There were no surprises and the whole experience was very satisfactory. More