Butler Lexus
Macon, GA
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Great Experience Always a great experience. For once I don't mind taking my car in for service. Everyone is so nice and helpful. Thanks so much for the loaner car. Always a great experience. For once I don't mind taking my car in for service. Everyone is so nice and helpful. Thanks so much for the loaner car. More
Very satisfied service experience Very professional service representative .But the price was out of line for 30,000 mile check up.Estimate was $700 and ended up $500. Maybe the reason Very professional service representative .But the price was out of line for 30,000 mile check up.Estimate was $700 and ended up $500. Maybe the reason is no other Lexus competition in middle Georgia More
Excellent Customer Service Butler Lexus always provides excellent customer service in the Service Department. Actually, I have no problems with my GX only take in for routine s Butler Lexus always provides excellent customer service in the Service Department. Actually, I have no problems with my GX only take in for routine service. Professional service all the way around. More
5,000 mile check-up I received excellent service and hospitality in a most timely manner. The environment was clean and inviting as well. I was enthused by the perceived I received excellent service and hospitality in a most timely manner. The environment was clean and inviting as well. I was enthused by the perceived caring that was evident. More
Employees I have come in contact with the sales and service staff and I find them both helpful and friendly. I enjoy doing business with Butler Lexus because o I have come in contact with the sales and service staff and I find them both helpful and friendly. I enjoy doing business with Butler Lexus because of their professionalism and attitude toward me as a customer. It is refreshing in this day and age to find that in car dealerships. Love Butler Lexus and I am also a previous owner of a BMW and did business with the Butler family at that dealership and also the same professionalism. Keep us the good work Butler Family. More
Raegan was great trying to help me with my husband’s request Reagan was very helpful and pleasant to work with. I was dreading dealing with my 30K mile service but she made it easier. Thank you for that. Reagan was very helpful and pleasant to work with. I was dreading dealing with my 30K mile service but she made it easier. Thank you for that. More
Friendly and professional I like the fact that I can always get a loaner car and not spend hours waiting. Customer service is obviously very important to this dealership. I like the fact that I can always get a loaner car and not spend hours waiting. Customer service is obviously very important to this dealership. More
5000 Mile Service for 2017 Lexus GX460 The service was good except for the car wash. The rear of the vehicle and the tire rims were not clean. The car wash is a free benefit that should be The service was good except for the car wash. The rear of the vehicle and the tire rims were not clean. The car wash is a free benefit that should be outstanding. More
Service Department Butler Lexus has a great, prompt and professional service department! I can always depend on them to take super good care of my ES 350. Butler Lexus has a great, prompt and professional service department! I can always depend on them to take super good care of my ES 350. More
My Lexus RX330 Repair Last Friday afternoon, 23 April, I was out of town and my car just died. Tow truck tried to jumpstart my car but the engine wouldn’t turn over. Afte Last Friday afternoon, 23 April, I was out of town and my car just died. Tow truck tried to jumpstart my car but the engine wouldn’t turn over. After about 30 minutes it finally started. I called the Lexus service department and filled in Reagan about my dilemma. Reagan set me up with a loaner and alerted customer service that I would be there around 7:00ish. Everyone was so kind and helpful. After a new battery and new starter, all was good. Very grateful- More