Butler Lexus

I always trust this dealership Team with my Lexus. Kayla Sheppard was extraordinary making US feel important and David explains details. Great folks really care Sheppard was extraordinary making US feel important and David explains details. Great folks really care More

Butler Service Department The remote services on my 2020 Lexus ES350 F Sport has been inoperable since May. I have been unable to access these services via the Lexus app. I con The remote services on my 2020 Lexus ES350 F Sport has been inoperable since May. I have been unable to access these services via the Lexus app. I contacted Butler Lexus and they sent someone to my house to pick up the car and performed a vehicle update. They then returned the car to me. Unfortunately the update didn't correct the problem. After I contacted Lexus Enform I was told that the issue is with their server and they are seeking a fix. Nevertheless, I appreciated the effort put forth by the Butler service department to correct my problem. More

Service Andy was very helpful and pleasant. He didn’t mind calling and helping me out with my warranty claim. And I didn’t have to ask for a loaner car. His c Andy was very helpful and pleasant. He didn’t mind calling and helping me out with my warranty claim. And I didn’t have to ask for a loaner car. His customer service is the best. More

I always get good service and treated very respectful the dealership is always clean and everyone is very friendly everyone is always respectful I have never had a problem with anybody dealership is always clean and everyone is very friendly everyone is always respectful I have never had a problem with anybody More

Service Very pleased with our service and Rod Love was very professional, friendly and kept us informed on service. We have been dealing with Rod for several Very pleased with our service and Rod Love was very professional, friendly and kept us informed on service. We have been dealing with Rod for several years and always pleased with him. More

Service Visit Kayla is the best! She explained everything about the service visit. It was a breeze getting a loaner car. I would recommend Butler Lexus without rese Kayla is the best! She explained everything about the service visit. It was a breeze getting a loaner car. I would recommend Butler Lexus without reservation. More

Polite and concerned with getting my vehicle serviced in a timely manner .. visited the show room and waiting area ,quite different from other dealerships. This was my first visit ever a timely manner .. visited the show room and waiting area ,quite different from other dealerships. This was my first visit ever More

Professional service agents . As a customer of a Lexus since 1994, I am very pleased with the service that I receive when I come in for Service, I think about the old TV program so As a customer of a Lexus since 1994, I am very pleased with the service that I receive when I come in for Service, I think about the old TV program song from Cheers "where everybody knows your name. And it is nice when you walk in and the service agents call you by your name. Makes you feel more like family than just another customer. More

Exceptional Service!!! Exactly what I wanted and at fair price for the 9th time. Consistent excellent service in purchasing and afterwords!!! Butler makes buying a car enj Exactly what I wanted and at fair price for the 9th time. Consistent excellent service in purchasing and afterwords!!! Butler makes buying a car enjoyable! More

Oil change replace brakes and ABS issues Within 12 hours I was called to come and get my vehicle. WoW excellent service. I am always satisfied with the level of service provided. Wish they we Within 12 hours I was called to come and get my vehicle. WoW excellent service. I am always satisfied with the level of service provided. Wish they were closer to where I live but dont mind going because I know the quality service I will receive More