Butler Honda

Never ever ever again This dealership Butler Ford mercury Honda, is a complete rip off! I was pressured into signing a contract only to be ripped off by the company! I wen This dealership Butler Ford mercury Honda, is a complete rip off! I was pressured into signing a contract only to be ripped off by the company! I went to the dealership for an car that was 23900! After I got there they increased the price of the car to 27384 claiming it was now certified and under warranty knowing that it wasn't! The dealership offered me 11840 for my trade. I gave them 5000 down and car worth 11840 totaling an amount of 16840. I only owed 11855 on my trade so that left me with a negative equity of only 15 that was to be taken from my down payment! Well they added the trade in amount of 11855 back to my new loan and even financed it at an 18% interest rate and kept my old car! After that I was harassed repetitively for weeks to come buy back my old car with only 2000 down and 300 a month! I said no and later found out that it was sold to an employee at the dealership! I kept calling the dealership telling them that they never sent me my paperwork and was told week after week it's in the mail! Between this time I also found out the car was neither certified or under warranty through the American Honda! After weeks of trying to contact them I was told that I'm a liar and their salesmen don't make mistakes! I was given the run around so many times and I also think they were screening my calls. Never buy from this dealership! They are very unprofessional and would do anything to take your money! I contacted the BBB, Consumer Affairs and an auto lawyer! More

I was on vacation and decided to do some car shopping while in Brunswick Ga and found a Honda Odyssey that I really liked. It was the color and had all the features I wanted. I came to within $1500.00 while in Brunswick Ga and found a Honda Odyssey that I really liked. It was the color and had all the features I wanted. I came to within $1500.00 of a deal with them. I decided to call my local dealership in Milledgeville Ga to see if they could offer the same deal because I wanted to trade locally if I could. The manager, Robert Lamana, answered the phone and I told him what I was wanting in a car exactly like the one they had at Brunswick. I told him the price they had offered me on the Odyssey and he said they could do the same on one of their cars. I asked him if he was sure that this price was an "out the door price" and he reassured me that they could meet it or beat it. I told him that the car in Brunswick was a new 2012 and he said we don't have any 2012s left but we can do the same deal on a 2013 because the price didn't go up on the 2013 invoice but $187 over the 2012s. I said ok we will be in to talk a deal with you soon. I called back again to verify that he was positive he could do this before I left the Brunswick area and he reassured me he would. Long story short, when I went in to this dealership he would not stand by his word and he said the only reason he told me that was to get me into his dealership. I know car dealers can be deceitful but this man was the manager of this dealership and he flat out LIED about meeting the price we agreed to on the phone. What was even worse was he said he was just telling me whatever just to keep me from buying in Brunswick and to get me to his dealership. I will never recommend this place to anyone and I will definitely tell everyone that I can what an awful deceptive untrustworthy business this place is. More