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Butler GMC

Charlton, MA

4.3
145 Reviews

104 Sturbridge Road

Charlton, MA

01507

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145 Reviews of Butler GMC

December 10, 2013

Routine oil change but always a good experience at Patiot. Staff is friendly and knowledgeable. Work is done in a timely manner and if there's more to be done that first requested, I'm always kept i More

by donna5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 11, 2013 -

Butler GMC responded

Thank you so much for the awesome feedback! I am so glad to hear that you had such a great experience here at Patriot Buick GMC. We appreciate you allowing us to earn your business. We look forward to working with you again!

December 02, 2013

Best car buying experience I've had. Told Kurt what we were looking for and the budget we had, and he was extreamly helpful making sure my wife has a great new vehicle for her and our family. Highly r More

by DukeJF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 04, 2013 -

Butler GMC responded

I am so glad to hear that Kurt was able to get you into the vehicle that fit's you. We hope you will service here with us! Congratulations and Thank You for your feedback!!

November 27, 2013

I was very pleased with the courtesy and professional explanations given to me to solve my concerns. I feel every attempt was made to rectif the problem More

by jmc811
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Nov 27, 2013 -

Butler GMC responded

Thank you for taking the time to provide us with your feedback! I am so glad to hear we were able to resolve the issue with your vehicle. We hope to see you back for your next service visit!

November 12, 2013

Worked with Kurt buying new family car - he listened to what I was looking for in style color & price and needs to accommodate large family. Kurt found a few vehicles for me to choose from and was very h More

by Bkology
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Nov 13, 2013 -

Butler GMC responded

Thank you so much for the awesome feedback! I am so glad to hear that you had such a great experience here at Patriot Buick GMC during your new vehicle purchase. We hope to see you back for your first service visit. Congrats on your new vehicle!!

November 04, 2013

Buying a car here was very quick and easy. Kurt was very honest and helped us through the whole process. I will buy my next car here for sure! More

by hope51
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 04, 2013 -

Butler GMC responded

I am so glad to hear that Kurt was able to get you into the vehicle that fit's you. We hope you will service here with us! Congratulations and Thank You for your feedback!!

October 28, 2013

I would recommend Kurt to my friends for his patience and understanding of my needs and wants for a used car. He picked the perfect match for me. More

by lang53
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 28, 2013 -

Butler GMC responded

Thank you so much for the awesome feedback! I am so glad to here you had a great experience here with us at Patriot Buick GMC.

October 27, 2013

Kurt is outgoing and helpful, Kurt put my mind at ease. I have difficulty with making a discussion! I will use this dealer again, and hope to work with Kurt "Great Asset". Heidi Isidro Peabody Mass More

by kimlivy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 28, 2013 -

Butler GMC responded

Thank you for your awesome feedback!

October 25, 2013

I went in to the dealership for warranty work. It was the first time I was back in almost two years, because of a prior bad experience. The service department staff was exceptional. I realized that it was no More

by MathMax2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service department Staff
Oct 25, 2013 -

Butler GMC responded

Thank you so much for the awesome feedback! I am so glad to see that you came back to Patriot Buick GMC. It is our goal to provide a completely satisfied experience for our customers. We hope to see you back for your next service.

October 16, 2013

I was looking for a STRESS FREE CAR BUYING experience, so I started by leaving my family at home. I wasn't sure that stress free car shopping was even possible but to my amazement I was able to do that with More

by Carol31
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Dept.
Oct 18, 2013 -

Butler GMC responded

Thank you for taking the time to write this stellar review. We always try to make the car buying process as simple as possible. I am glad to hear that you felt you had a great experience here at Patriot Buick GMC. We appreciate you allowing us to earn your business. Congratulations on your purchase! We look forward to working with you in the future and seeing you at your first service visit.

September 13, 2013

I felt that my salesman and the manager worked with me on my vehicle purchase to get the vehicle that I wanted. Mr. Shaughnesy was not the pressuring or intimidating type, which I have experienced at other d More

by gmctruck
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 14, 2013 -

Butler GMC responded

Thank you for your awesome feedback!! I am so glad to hear that your car buying experience at Patriot Buick GMC was everything you excepted. We hope you will continue to service with us!!

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