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Butler GMC
Charlton, MA
196 Reviews
Butler GMC of Charlton thrives on helping people like you find their next new Canyon, Sierra, Yukon, or Acadia vehicle. Of course, we don't stop at simply helping you decide which model you'd like. We also have dedicated auto financing experts on site to help you make your dream car part of your everyday routine.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 196 reviews
May 03, 2026
Excellent customer service answered all my questions and addressed any issues will always take my truck to Butler GMC addressed any issues will always take my truck to Butler GMC More
by Military66181
Verified Customer
May 03, 2026
Honestly had a really smooth experience. Everyone was easy to work with and not pushy. Team was great and straightforward. Super happy with my new truck and would definitely recommend them. Everyone was easy to work with and not pushy. Team was great and straightforward. Super happy with my new truck and would definitely recommend them. More
by REDSOXFAN9134
May 02, 2026
I had gotten several free oil changes from my vehicle purchase 1 year ago. I hate to fight for, and stand my ground for services I was owed. purchase 1 year ago. I hate to fight for, and stand my ground for services I was owed. More
by saramc0
Employees Worked With
Jaime the service manager.
May 01, 2026
Our salesman Rick was wonderful, patient and the entire syaff was accommodating. I would reccomend this dealership and staff to any of my family and friends. syaff was accommodating. I would reccomend this dealership and staff to any of my family and friends. More
by Heather d
April 30, 2026
Fantastic staff, excellent responsiveness, very professional. Willing to help get our vehicle fixed quickly and charged a reasonable price. We will definitely continue to send our trucks there for professional. Willing to help get our vehicle fixed quickly and charged a reasonable price. We will definitely continue to send our trucks there for repairs and service. More
by LEECOLLINS18
April 28, 2026
Everyone in sales and service is knowledgeable, friendly, and make sure you are completely satisfied. Would recommend them to everyone. and make sure you are completely satisfied. Would recommend them to everyone. More
by PRISCILLABHOWE
April 28, 2026
I had a great experience working with Rick during my recent car purchase. From the moment I walked in, he was knowledgeable, patient, and genuinely focused on helping me find the right vehicle—not just recent car purchase. From the moment I walked in, he was knowledgeable, patient, and genuinely focused on helping me find the right vehicle—not just making a sale. Rick took the time to answer all my questions, walked me through my options without any pressure, and made sure I felt confident in my decision. The entire process was smooth and transparent, which I really appreciated. If you’re looking for someone who is professional, honest, and easy to work with, I highly recommend asking for Rick. He made what can often be a stressful process feel straightforward and even enjoyable. More
by dareinke
Employees Worked With
April 25, 2026
Brian and Rick did an amazing job very happy with the outcome. Thank you for everything. 4 years of excellent service. outcome. Thank you for everything. 4 years of excellent service. More
by Erin8157
April 25, 2026
Everyone at Butler are wonderful to deal with! I love my new car. Thanks again! I love my new car. Thanks again! More
by Dina
