Butler Ford

THEY ARE LIARS!! My husband and I went to the dealership after they told him that he was approved, but he needed a co-signer which I agreed to do. When we arrived they My husband and I went to the dealership after they told him that he was approved, but he needed a co-signer which I agreed to do. When we arrived they lied about everything. They told him everything was approved and had my husband cancel his insurance on our old car and add the new car and that's when everything changed. They told me that I would have to be the primary applicant which we told them several times that I didn't want to do that because I would be purchasing a car for myself in the near future. They had us sitting in that dealership for 6 hours with a cranky 3 year old and they would stop us with lies every time we tried to leave. They had us taking the car home over the weekend and stated that they would call us on Monday after they talk to more banks. They called the following Monday and stated that everything went through just like we wanted. ALL A LIE!! We arrived and they tried to switch the contracts without us noticing and it had me as the applicant and my husband as the co-applicant which was the opposite of what we wanted. Your could see the nervous look on the saleswoman's (Dixie was her name) face when I caught what they were trying to do. It was amazing the lies that Dixie and Vashawn Renfroe would tell trying to sell a care. They even tried to get the credit manager to lie to us about the contracts, but when I started asking about the contracts they started backing off. THEY ARE CROOKS!! They even gave my husband somebody else's credit report stating that it was his. I know for a fact that you are not suppose to give customers their credit reports, but their credit manage gave us both of our reports, except my husband had someone else's credit report will all of her information on it. This people are full of trickery and lies to sell a car! I will never go here again or recommend this dealership to anyone!! More

Very Bad Dealership BUTLER FOR DIS NOT THE DELAERSHIP ANYONE SHOULD GO TO NO MATTER WHAT YOUR SITUATION IS!! I say this because of the finance manager MARCUS LILLARD! You BUTLER FOR DIS NOT THE DELAERSHIP ANYONE SHOULD GO TO NO MATTER WHAT YOUR SITUATION IS!! I say this because of the finance manager MARCUS LILLARD! You will be treated with sincerity and the upmost respect when they are trying to get your business...but once they get it all of that turns around! A few days after my vehicle was purchased I started having a small issue with it and of course I informed the bank on it when they tried to do my welcome call. Well, marcus became VERY upset and decided to step well out of the character I had met before. He was extremely RUDE, DISRESPECTFUL, and IGNORANT even sending me demeaning text messages from his PERSONAL cell phone to mine. He even decided to tell me that I wouldn't be able to find another dealership to approve me. When I finally caught a break at WORK in which he knew I was at I returned his call from the MANY missed calls and impolite voicemails I missed from him. But only to hear him yell! I find it funny how Google is the only website with good reviews, everyone else such as DealerRater.com, Facebook, and etc have all of the negative reviews that actually state the facts. I'm convinced the reveiws on here must be false and created by them. Do not get suckered into this dealership as long as Marcus is still working there. I'm pretty sure if he gets away doing things like this then management must keep allowing him to! Oh by the way, I found out from another Ford Dealership that my vehicle badly needed a tire rotation, balance, and not to mention new wiper blades. You would think they would inspect these things BEFORE they sell you a "gently" used vehicle. I guess not! More

Felt cheated and deceived I purchased a vehicle from Mr. Pitts who works at Butler in Milledgeville. He assured me that the transmission only needed a hose. Only to find out t I purchased a vehicle from Mr. Pitts who works at Butler in Milledgeville. He assured me that the transmission only needed a hose. Only to find out that I need a whole new transmission. After reading reviews of this dealership, I can see that deception is their practice. I contacted Mr. Pitts about the issue only for him to ignore my calls and text messages. Unfortunately, Georgia doesn't have a lemon law so I am stuck with a truck that I can't drive or afford to fix. I will never recommend this dealership to anyone be if a person would be so deceptive about their own vehicle, I know they would be extremely deceptive about the company vehicles. Not happy with how I was lied to. I drove over an hour to get the car and now it's just sitting in my driveway. NEVER GO TO BUTLER FORD/HONDA IN MILLEDGEVILLE. You will only be lied to to get your money. More

Very nice experience I was looking for a truck to purchase. I called the Ford dealership and they said they had some used 2013 Ford Trucks on sale. I ended up purchasing o I was looking for a truck to purchase. I called the Ford dealership and they said they had some used 2013 Ford Trucks on sale. I ended up purchasing one and the sales manager was very helpful. His name was Kevin Baxter. He helped me get a good interest rate and my payments lower than I had expected. I would recommend them again. More

The salesmen at Butler Ford took advantage of my mother and sold her a car that she could NOT afford. They put in false information to the bank in order to get financing. She took the car back to the deale and sold her a car that she could NOT afford. They put in false information to the bank in order to get financing. She took the car back to the dealership the next day and the refused to take it back. The bank that is involved revoked the contract on the car due to false information given by the dealership. The dealership had already ran the financing request through the bank and was denied. They entered the false information in order for the loan to be approved. The loan was then approved through the bank because they entered the income to be a lot more than it actually was. They are crooks and cons. I do NOT recommend this dealership to anyone! More