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Butler Ford

Ashland, OR

4.6
339 Reviews

1977 Hwy 99 N

Ashland, OR

97520

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Showing 339 reviews

July 18, 2023

This was a very positive car buying experience. I grew up in an auto dealer family and have seen a range of customer service quality. Butler is top level. More

by don of the dead
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rocky Moore, Craig Fronek
July 14, 2023

Craig was a pleasure to work with, He did a fantastic job keeping me updated on the our Ford Lightning order! More

by AMAROTICO
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Craig Fronek
July 07, 2023

Absolutely the best car buying experience we’ve ever had! No hassles, easy to work with, and they get you the best deal! Highly recommend! More

by The Nurses
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Levi
June 28, 2023

Butler Ford's Service department were awesome. I was traveling out of state, when my vehicle needed service (oil change, tire rotation). I was able to book an appointment on-line for a couple days More

by sebastiansturdevant
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Keith Davenport, Craig Fronek, Kristine West
June 15, 2023

I cannot stress how negative my experience was. Tried to leave feedback to no avail (called, emailed no response). My business is a lost cause at this point but future customers need to be aware More

by Campfa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Multiple
June 08, 2023

Great customer service. Professional, patient, and positive attitude. Even had a Spanish employee (Alberto) to get us going and started. We love our new truck! More

by hcorona1951
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alberto, and we forgot the other guy's name. Overall, the experience was great. , Craig Fronek
June 01, 2023

3 year customer. Always very courteous, professional and efective service. Even following a major scheduling computer crash. More

by whtdor777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Retter, Kevin Christy
May 27, 2023

Service Manager Clark Alexander and service writer Tommy will lie right to your face . My truck sat in there lot for 3 weeks not Even diagnosed. I have a fleet of Ford trucks and was going to buy 5 more t More

by Bbgconsult55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dealt with service only
May 19, 2023

Rocky is by far such a down to earth easy to work with knowledgeable salesperson. More

by delonajensen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rocky Moore
May 12, 2023

Great service and communication. Our cam sensor went out while traveling through Ashland area. Butler Ford was busy as many service centers are. They worked us in and we had our vehi More

by CC Traveler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tommy
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