Butler Ford

Their salesman, Rocky Moore was excellent, extremely knowledgeable, warm, friendly, and kind. He went above and beyond what was expected, and I would highly recommend him to everyone. He is the type of knowledgeable, warm, friendly, and kind. He went above and beyond what was expected, and I would highly recommend him to everyone. He is the type of man people are looking for when they go to a dealership to purchase a vehicle. He did everything to make my experience 100% positive. More

I just got a new bronco sport and got help from Edson Montoya. He was extremely professional, took his time and made sure I understand everything to know about the bronco, very respectful and not pushy, Montoya. He was extremely professional, took his time and made sure I understand everything to know about the bronco, very respectful and not pushy, I have never liked car lots, but he has changed my mind and is so great I highly recommend him. Thank you so much for making this such a great experience for being a first time owner to a new vehicle. My dream vehicle! More

Everyone was friendly and helpful. Eddy made the sales process painless and closing was as smooth and engaging as possible Eddy made the sales process painless and closing was as smooth and engaging as possible More

Everybody down there is so nice and friendly mike’s a super great guy they worked very hard to work out a deal for me and my wife to step into our new truck 10/10 would recommend these guys over Lithia a super great guy they worked very hard to work out a deal for me and my wife to step into our new truck 10/10 would recommend these guys over Lithia any day of the week More

We took delivery of our Eruption Green GT Mach-E and were so impressed with the vehicle. We had ordered it 5 months previously through Ford. We drove by Butler one day and found our car there, complete with so impressed with the vehicle. We had ordered it 5 months previously through Ford. We drove by Butler one day and found our car there, complete with correct VIN number we received through Ford. They were a bit surprised that we were there to claim our car but they, after several hours, were able to finalize the deal. Apparently their finance person had left the dealership unexpectedly and someone from another dealership worked hard to complete our purchase. Sean, the salesperson, was great and entertained and educated us for hours until the deal was done. Appreciated the way he treated us with respect, empathy and humor. We chose Butler because they (Rocky) allowed us to test drive a Mach-E with total trust and respect. We really appreciate the way Butler Ford treats their customers. More

We purchased two 2024 Ford Maverick Pickups from Butler Ford. Keith Devenport made the sale effortless, he was extremely knowledgable, efficient and easy to work with, he took care or our trade ins and Ford. Keith Devenport made the sale effortless, he was extremely knowledgable, efficient and easy to work with, he took care or our trade ins and even had the vehicles delivered to us! We will definitely purchase more vehicles from Butler Ford. More

Wow! Wow! Wow! Joel , Craig, and Keith went way over and above!!!Absolutely great people! Thank you!!! Wow! Wow! Joel , Craig, and Keith went way over and above!!!Absolutely great people! Thank you!!! More

I was ready to buy a new Ford truck and went to two Ford dealers in Southern Oregon. Had a terrible experience with both of them. Then made it to Butler Ford and was treated incredibly well by everyone. Spe dealers in Southern Oregon. Had a terrible experience with both of them. Then made it to Butler Ford and was treated incredibly well by everyone. Special ordered a truck that arrived in just over 90 days in perfect condition and is now in my garage. Could not be more satisfied with Butler Ford. More

We were very pleased with Nathan Pace. The car was prepared nicely and we were instructed on the operation of the features. We also felt that we received a very good value on our trade-in The car was prepared nicely and we were instructed on the operation of the features. We also felt that we received a very good value on our trade-in. More

Just bought a used car from Butler and it will be my last car I purchase there. They gave me WAY too little for my trade in and said it was because they couldn’t sell it for much more than they were giving m car I purchase there. They gave me WAY too little for my trade in and said it was because they couldn’t sell it for much more than they were giving me. “We don’t want to over pay because we pass the deals on to our customers”. They now have it for sale for about 7k more than they gave me. In negotiations they showed me the cars blue book value, only to find out it was 8k less than they were quoting me. Good guys right? Also, the finance guy was super high pressure about buying their warranty and other add-ons. They aren’t even licensed to work on the brand of EV I purchased. It was so uncomfortable being in his office. I was close to walking out mid way through because of the crazy tactics he was using to try to get more money out of the deal. I picked up my car the next day which they said would be “washed up nicely” for me. It was still filthy and had grass all over the interior. I felt lied to several times throughout the process. I’ve purchased several cars in the past few years and Butler was the worst experience by far. My car has been fine so far but the dishonesty and slimy deal is not something I would want anybody else to experience. Keep in mind I have NEVER left any other organization a bad review online, but you asked for a review because of the “great deal” you were giving me. Do better! More