
Butler Chevrolet
Macon, GA
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 95 reviews
Horrible Service Experience iews 5 ? 4 ? 3 ? 2 ? 1 ? 4.8 159 reviews Jasen McCall Jasen McCall in the last week My wife dropped her Chevy Equinox off on Frida iews 5 ? 4 ? 3 ? 2 ? 1 ? 4.8 159 reviews Jasen McCall Jasen McCall in the last week My wife dropped her Chevy Equinox off on Friday morning (11/06/2015) to get a suspected oil leak looked at. The car was in the shop all day and I finally had to call around 3:30pm to see if they had figured any thing out. I spoke with Edwin who was the service rep assigned to our Equinox. Edwin informed me that he was unsure what the issue was and would call me back in 5min after checking with the techs. When he called me back, he explained that it was leaking oil at the timing chain cover but wasn't sure if it was also consuming oil. That they wanted us to take the vehicle home, drive it for 500 miles (while it still currently has a known oil leak) and bring it back to them for further investigation. I explained that it was pointless to preform an oil change and that I wouldn't pay for it when the oil was just going to leak out anyway. I then asked to speak with their service manager. Edwin put Brian (service mgr) on the phone and I explained my concern with the situation. Brian then began talking over me, yelling at me and told me that they would not charge us for the oil change but he wanted us to pick up the vehicle and never come back. I then asked to speak with his mgr and he said he would have him call me and hung up on me. I called three other Chevy dealers in my area and asked if this was normal and they all said absolutely not, that they should have fixed the leak! I then called GM customer service and they opened a complaint file and said that the dealership (Youmans) should have further investigated the oil leak, fixed it, then changed the oil and returned the vehicle to us for a consumption test. Worst service department I have ever experienced. Would not recommend them to my worst enemy...no one deserves this type of treatment! More
Johney Hewett is fantastic God is good. I am blessed and fortunate to have been working with a Mr Johney Hewett. He made me feel as if he was not only helping buy a car but gett God is good. I am blessed and fortunate to have been working with a Mr Johney Hewett. He made me feel as if he was not only helping buy a car but getting to know me and didn't miss a beat no matter what I threw his way. He kept in contact.. And when many avenues said no.. And seemed impossible... Johney went to battle for me and my wife.. We are forever thankful and blessed to have the best car sales man around.thank you Mr Johney Hewett More
A Salesman Who Takes Care of His Customer My first impression of Mr. James was a great one, from the start! While I was looking at a particular vehicle that I was interested in purchasing, he My first impression of Mr. James was a great one, from the start! While I was looking at a particular vehicle that I was interested in purchasing, he had literally pulled out all the stocks, in making sure that I would have no negative equity on my trade-in. He even had allowed me the opportunity to take the vehicle home, while he was still working the deal! More
Very Friendly! My experience was one of professionalism and friendliness from the receptionist to the finance manager. Thanks everyone, especially Kenneth Deal and L My experience was one of professionalism and friendliness from the receptionist to the finance manager. Thanks everyone, especially Kenneth Deal and Larry Joiner. T. Parker More
Internet Sales I found several cars online from your site. I called and spoken with Tasia Manuel, she was very knowledgeable and helpful. Once I decide to purchase a I found several cars online from your site. I called and spoken with Tasia Manuel, she was very knowledgeable and helpful. Once I decide to purchase a new vehicle, I'll definitely contact her. More
Great Job! The service department provided a great service. They found a recall item that I was not aware of during my oil change & tires rotation visit. The service department provided a great service. They found a recall item that I was not aware of during my oil change & tires rotation visit. More
Fantastic In my life I've bought 8 cars. I've been ripped off and I've gotten good deals. But this was without a doubt the best car buying experience I've ever In my life I've bought 8 cars. I've been ripped off and I've gotten good deals. But this was without a doubt the best car buying experience I've ever had! A+++ Would definitely recommend More
New Tahoe From your sales staff to your closer, your dealership made it a simple and easy purchase. Dexter and James were very helpful and informative in showi From your sales staff to your closer, your dealership made it a simple and easy purchase. Dexter and James were very helpful and informative in showing me all the new features on my car. I will highly recommend your dealership to anyone I know looking for an automobile. More
Great customer service My car was checked in the service center promptly and serviced and the wait wasn't very long. The price of the service done fitted right in my budget My car was checked in the service center promptly and serviced and the wait wasn't very long. The price of the service done fitted right in my budget. More
Purchasing a new vehicle to replace older vehicle I was in need of a new vehicle to replace a high mileage, older vehicle. Youmans has always been very helpful and honest about any questions that I o I was in need of a new vehicle to replace a high mileage, older vehicle. Youmans has always been very helpful and honest about any questions that I or any members of my family have asked. I do highly recommend Youmans for vehicle needs and for servicing. More