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Busam Ford Lincoln
Wilmington, OH
149 Reviews
The History Of Busam Automotive
It all began in 1909 when Henry Ford's vehicle began to break down while traveling through Cincinnati, OH. Henry Ford asked around Cincinnati as to who could fix his Ford, and was immediately directed to Joe Busam's blacksmith shop. Joe Sr agreed to complete the repairs on the vehicle, and performed a job so well that Henry Ford personally asked Joe to open a service facility. Within three years Joe Busam began selling Fords and became the first Cincinnati Ford dealership! Joe Sr. operated the initial Busam Ford dealership throughout the 20's, 30's and into the early 40's until he passed away in 1946.
Representing the second generation, Joe Jr. took over the family business after returning from World War II. Joe Jr. began taking on new challenges and began selling multiple franchises throughout his tenure as dealership principal. It was an interesting mix of manufactures, many of which have come and gone including: Tucker, Packard, Rambler, Studebaker, Peugeot, Maserati, Yugo, Alfa Romeo, and Datsun (Which was later renamed Nissan). What began as a service center has now developed into three franchises including Nissan, and Subaru with two locations in Cincinnati. In 1993 Joe Jr. passed away leaving the dealership to the third generation John and Charlie.
Together they operate a forty-year old tradition and represent the oldest Nissan dealership in Cincinnati. The Busam family has continued to expand into new brands and opportunities as their father did before them. The family now continues with Joe Jr., son of Charlie, who took membership into the family tradition at an early age. Starting at the bottom and working upwards in positions, Joe currently assists in management of all three brands.
After one hundred years of service, Busam is still a family owned and operated business and strives to present the same unparalleled customer service that it did nearly a century ago. We have stood the test of time thanks to a dedicated emphasis on the importance of family values, honesty and building positive relationships within our community.
We are dedicated to offer you the opportunity to become part of the Busam Family! There is a reason why we are "The Dealer, Closest to your Heart!"
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 149 reviews
April 29, 2025
Very Welcoming and wonderful experience. It was a straightforward process. Any resistance i had we had a discussion about to make my process more pleasing to my needs. It was a straightforward process. Any resistance i had we had a discussion about to make my process more pleasing to my needs. More
by MRSRSTUBBLEFIELD
Verified Customer
April 28, 2025
Purchased a Mustang convertible last year from Seth Caldwell. He was awesome, would recommend him to anyone looking for a vehicle. Recently needed some work done on it, and was just as happy with th Caldwell. He was awesome, would recommend him to anyone looking for a vehicle. Recently needed some work done on it, and was just as happy with the service department. More
by Annandjoe
Employees Worked With
April 28, 2025
They went above and beyond beyond to get us back on the road after a water pump failure while we were traveling to TN. road after a water pump failure while we were traveling to TN. More
by Mothership
Employees Worked With
April 26, 2025
Not to good and vehicle was year over it's oil change also makes a little rattling sound in front and back tail light was out and all different brand tires good truck but service poor also makes a little rattling sound in front and back tail light was out and all different brand tires good truck but service poor More
by DONALDCRAWFORD103
April 26, 2025
It was an easy and fair deal on the vehicle I wanted. It was one of the easier finance/delivery processes I have experienced. No hard sell on the typical add on items, no meant no and we moved on. It was one of the easier finance/delivery processes I have experienced. No hard sell on the typical add on items, no meant no and we moved on. More
by 9271THUNDER
April 25, 2025
The gentleman at the service department were great to work with they handled everything nicely. work with they handled everything nicely. More
by KELLIRECTOR
Employees Worked With
Other Employees :
Austin at service , Jeremy Kaehler
April 25, 2025
Good customer service . We asked a lot of questions and wanted the best deal .Seth worked hard with negotiating and we bought a SUV. This was for my granddaughter Destiny B We asked a lot of questions and wanted the best deal .Seth worked hard with negotiating and we bought a SUV. This was for my granddaughter Destiny Blankenbeckler. We are both very happy. More
by KIMBLANK
Employees Worked With
April 22, 2025
Outstanding! ! Kind pleasant The company is really nice and Pleasant No more words to be said ! Kind pleasant The company is really nice and Pleasant No more words to be said More
by MCOTTLE76887
April 19, 2025
Very respectful sales people and the same for the service department. The service department accomplished in a timely manner as they said they would do. department. The service department accomplished in a timely manner as they said they would do. More
by RCRCR2501
