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Busam Ford Lincoln
Wilmington, OH
115 Reviews
The History Of Busam Automotive
It all began in 1909 when Henry Ford's vehicle began to break down while traveling through Cincinnati, OH. Henry Ford asked around Cincinnati as to who could fix his Ford, and was immediately directed to Joe Busam's blacksmith shop. Joe Sr agreed to complete the repairs on the vehicle, and performed a job so well that Henry Ford personally asked Joe to open a service facility. Within three years Joe Busam began selling Fords and became the first Cincinnati Ford dealership! Joe Sr. operated the initial Busam Ford dealership throughout the 20's, 30's and into the early 40's until he passed away in 1946.
Representing the second generation, Joe Jr. took over the family business after returning from World War II. Joe Jr. began taking on new challenges and began selling multiple franchises throughout his tenure as dealership principal. It was an interesting mix of manufactures, many of which have come and gone including: Tucker, Packard, Rambler, Studebaker, Peugeot, Maserati, Yugo, Alfa Romeo, and Datsun (Which was later renamed Nissan). What began as a service center has now developed into three franchises including Nissan, and Subaru with two locations in Cincinnati. In 1993 Joe Jr. passed away leaving the dealership to the third generation John and Charlie.
Together they operate a forty-year old tradition and represent the oldest Nissan dealership in Cincinnati. The Busam family has continued to expand into new brands and opportunities as their father did before them. The family now continues with Joe Jr., son of Charlie, who took membership into the family tradition at an early age. Starting at the bottom and working upwards in positions, Joe currently assists in management of all three brands.
After one hundred years of service, Busam is still a family owned and operated business and strives to present the same unparalleled customer service that it did nearly a century ago. We have stood the test of time thanks to a dedicated emphasis on the importance of family values, honesty and building positive relationships within our community.
We are dedicated to offer you the opportunity to become part of the Busam Family! There is a reason why we are "The Dealer, Closest to your Heart!"
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 115 reviews
June 02, 2025
Wonderful customer service. Treated my kids and I like family. Would definitely recommend Seth and Busam! Treated my kids and I like family. Would definitely recommend Seth and Busam! More
by WHITNEYCOSLER
Verified Customer
June 02, 2025
Very efficient and easy to work with. They know what they’re doing! Love the people there and they are so professional! Really has a hometown feel ! I love that! They know what they’re doing! Love the people there and they are so professional! Really has a hometown feel ! I love that! More
by ronda_crowe1970
Employees Worked With
June 02, 2025
The Escape we purchased seems to be fine. We are disappointed in final detailing of the Escape. The salesman Rick did a great job. We are disappointed in final detailing of the Escape. The salesman Rick did a great job. More
by TONYANRANDOLPH1
Employees Worked With
May 31, 2025
They got me in quickly took them awhile to figure out what was wrong with my vehicle but got it taken care of. Very friendly but need to work on calling back and keeping a customer updated on what’s goin what was wrong with my vehicle but got it taken care of. Very friendly but need to work on calling back and keeping a customer updated on what’s going on with there vehicle. More
by HLYWD
Employees Worked With
May 31, 2025
Service was excellent, people were friendly and helpful, time of service was great inconvenient. Thanks time of service was great inconvenient. Thanks More
by dent58liz
Employees Worked With
May 30, 2025
my wife sat in the waiting area for several hours unnecessarily b/c the staff did not communicate that the work was complete. My wife alerted the staff that she would be waiting but they did not fol unnecessarily b/c the staff did not communicate that the work was complete. My wife alerted the staff that she would be waiting but they did not follow through. No harm done. The staff was apologetic More
by OBOYLEFAMILY5
Employees Worked With
May 25, 2025
Seth was professional and friendly. I appreciate that he didn’t pressure me. Other dealerships called and sent text messages 4-5 times a day. Seth listened to what I wanted and kept m I appreciate that he didn’t pressure me. Other dealerships called and sent text messages 4-5 times a day. Seth listened to what I wanted and kept me updated on what he found!! I had a great experience Thank you More
by LKITTLE1969
Employees Worked With
May 23, 2025
Busam Ford is great! We have bought our last 2 vehicles here and had great friendly prompt attention. We have bought our last 2 vehicles here and had great friendly prompt attention. More
by LISTUBBS9087
May 22, 2025
I drove down from Columbus and Shane was awesome to deal with. The entire process was quick and easy. Definitely the fastest I've ever bought a car. with. The entire process was quick and easy. Definitely the fastest I've ever bought a car. More
by TMarcum3
May 21, 2025
Great dealership! Very friendly and easy to work with. I will highly recommend this dealership to anyone looking for a vehicle. Very friendly and easy to work with. I will highly recommend this dealership to anyone looking for a vehicle. More
by S.MILLER18
Employees Worked With
Other Employees :
Jeremy Kaehler
