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Burtness Chrysler Dodge Jeep Ram - Service Center

Whitewater, WI

4.7
86 Reviews
Call Service Center (262) 473-8080

86 Reviews of Burtness Chrysler Dodge Jeep Ram - Service Center

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May 23, 2024

I'm always very pleased with the service I get at Burtness.. This is the only place I take my 2008 Malibu LT for all it's needs, recently for an oil change and the following week I took it in for ne More

by emarie1940
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim
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May 22, 2024

Very pleased with the service. Oil change and tire rotation. Fast service. Employees Very pleasant. My family has always come to Burtness. More

by DAWNBENASH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service center
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May 14, 2024

Always fast, friendly and welcomed! Even got a hanging basket for Mother’s Day! Thank you Burtness Whitewater! Always a pleasure to see Brad! Friendly service!! More

by IMPALA080
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
NA/car serviced
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May 07, 2024

Great customer service! Jim U provided constant updates regarding my vehicle and warranty information. I trusted him completely and appreciate how hard he worked to obtain p More

by KEATON466
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim U
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May 05, 2024

Service with a smile. Gave me a loaner car so I could continue on to my granddaughter's school program. That meant the world to her and Me. I able to get to the program More

by gdnotter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department. Talked with sales department.
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Dec 30, 2024 -

Burtness Chrysler Dodge Jeep Ram responded

Thank you so much for sharing your experience! We're so glad we could help you make it to your granddaughter's school program on time. It's always our goal to go above and beyond for our customers, and we're thrilled that the loaner car made a difference for you. Your kind words mean a lot, and we’re grateful for your trust in us. We look forward to continuing to serve you!

April 25, 2024

I'm so happy I found Burtness service, they have gone above and beyond both times I have had my truck in for service. Having a loner car really helps too. Thank you Quinn and crew for taking care of my v More

by theresa.gleesing1131
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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Dec 30, 2024 -

Burtness Chrysler Dodge Jeep Ram responded

Thank you so much for your kind words! We're thrilled to hear that Quinn and the team have gone above and beyond to take care of your truck. It's our pleasure to provide loaner cars to make your experience as convenient as possible. We truly appreciate your support and are grateful for your trust in our hometown service. We look forward to seeing you again soon!

April 14, 2024

I l;ike the ease of scheduling an oil change online as well as the wait time and professionalism of the department. More

by gregoryusher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
Report | Print
Apr 22, 2024 -

Burtness Chrysler Dodge Jeep Ram responded

We're pleased to hear that you liked the ease of scheduling an oil change online and that you found the wait time and professionalism of our department satisfactory! Providing convenient scheduling and professional service is important to us, and we're glad we could meet your expectations. If you have any further feedback or if there's anything else we can assist you with, please let us know. We appreciate your support!

April 13, 2024

Excellent job! ! The service and staff were great as usual and did everything needed and more! Thank you so much! More

by ibrahima
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service and maintenance
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Apr 22, 2024 -

Burtness Chrysler Dodge Jeep Ram responded

We're thrilled to hear that you were pleased with the service and staff during your visit! Providing excellent service is our priority, and we're glad we could meet your expectations. Thank you for your kind words and for choosing us for your automotive needs. If you ever need anything else or have any questions, feel free to reach out. We appreciate your support!

April 10, 2024

Everything went good the service tech. very promt and professional shop clean keep up the good work More

by jr1127reilly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Behrens
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 11, 2024 -

Burtness Chrysler Dodge Jeep Ram responded

We're glad to hear that everything went well with your service! Maintaining a prompt and professional service experience, along with a clean shop, is what we aim for. Thank you for your positive feedback and encouragement. We'll continue to strive for excellence in our work. If you have any further needs or questions, feel free to reach out.

April 08, 2024

They are very fast at getting appointment, and do a good job on serving my vehicle. More

by wingertd93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Bowditch
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 11, 2024 -

Burtness Chrysler Dodge Jeep Ram responded

We're pleased to hear that you found our appointment scheduling to be fast and our vehicle servicing to be satisfactory! Providing efficient service is important to us, and we're glad we could meet your expectations. Thank you for choosing us for your automotive needs, and we look forward to serving you again in the future!

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