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Burtness Chrysler Dodge Jeep Ram - Service Center

Whitewater, WI

4.7
75 Reviews
Call Service Center (262) 473-8080

75 Reviews of Burtness Chrysler Dodge Jeep Ram - Service Center

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April 02, 2024

Friendly, fast, professional, were able to fix previous mistakes done by other dealership, very thankful for burtness More

by calebdenzin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Center Employee
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Apr 11, 2024 -

Burtness Chrysler Dodge Jeep Ram responded

We're thrilled to hear that you found our service to be friendly, fast, and professional! Rectifying previous mistakes from other dealerships is important to us, and we're grateful for the opportunity to assist you. Thank you for choosing Burtness, and we appreciate your kind words. If you ever need anything else, don't hesitate to reach out!

April 02, 2024

Exceeded expectations in both service and sales. Everyone was very helpful and friendly. Would highly recommend this dealership! More

by bowditch4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Bowditch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shane Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Behrens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Absalom "Abs" Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hank Abb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Prince
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anika Panuce
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 11, 2024 -

Burtness Chrysler Dodge Jeep Ram responded

We're thrilled to hear that we exceeded your expectations in both service and sales! Providing helpful and friendly assistance is what we aim for, and we're glad that our team delivered. Thank you for your recommendation, and we appreciate your kind words. If you ever need anything else, feel free to reach out. We look forward to serving you again in the future!

March 24, 2024

Fast and Friendly service, easy to work with, and always on time. No issues at all. 👍👍👍 More

by bkath13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hank Abb
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 25, 2024 -

Burtness Chrysler Dodge Jeep Ram responded

We're thrilled to hear that you had a positive experience with our service! Providing fast, friendly, and efficient service is our priority, and we're glad to know that we met your expectations. If you ever need assistance in the future or have any questions, don't hesitate to reach out. We're here to help!

March 23, 2024

I appreciate that everyone is friendly and accommodating. From the salesmen to the service department. No one pushes us into making decisions. More

by sandywhelan55
Recommend Dealer
Yes
Employees Worked With
Matt Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hank Abb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Prince
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 25, 2024 -

Burtness Chrysler Dodge Jeep Ram responded

Absolutely! We're thrilled to hear that you had a positive experience with us. Our team is dedicated to providing friendly and accommodating service, whether you're browsing our inventory or getting assistance in the service department. We understand the importance of making decisions at your own pace, and we're here to support you every step of the way. Thank you for your kind words, and we look forward to serving you again in the future!

March 23, 2024

Very prompt and courteous. Service was fast. Highly recommend . Very clean, comfortable waiting area in the showroom. More

by KLIETZBARBANDJIM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle, Eric
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Mar 25, 2024 -

Burtness Chrysler Dodge Jeep Ram responded

We're delighted to hear that you had a positive experience with our service! Providing prompt and courteous service is our top priority, and we're glad to know that we could meet your expectations. Thank you for recommending us, and we appreciate your feedback. If you ever need assistance in the future, feel free to reach out. We're here to help!

March 22, 2024

Service was fast. They told me what the few problems I had on the car.Did not pressure me on getting them dix right away. More

by korbel4me
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Absalom "Abs" Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 23, 2024 -

Burtness Chrysler Dodge Jeep Ram responded

We're glad to hear that you had a fast service experience with us! Our priority is always to ensure that our customers are informed about any issues with their vehicles without feeling pressured to address them immediately. Thank you for choosing us for your car service needs, and we appreciate your feedback!

November 30, 2018

Routine check up Went in to have a new battery put inmy Dodge journey. When I got out of my vehicle we noticed a burning smell. Realizing it was a brake caliper. I More

by tab2dogs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Bowditch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Wegner, Dan George, Jim Uhrich
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November 28, 2018

Fast, Friendly and Professional Burtness was able to schedule me in quick and had taken care of my request - for service. Great company and will absolutely be going here in the futu More

by justin.lien
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Bowditch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shane Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
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November 12, 2018

Selenoid problem I called Tuesday morning to see how soon I could get my car in for service and was pleased to learn to they could fix my car already on Thursday. I wa More

by LEYJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan George
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November 05, 2018

Fast and friendly The wait was less than an hour, they have coffee, water, reading material in a room with lots of windows. So very comfy. Everyone super friendly. More

by carrie.garity
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don't remember their names, all were friendly.
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