Burtness Chrysler Dodge Jeep Ram - Service Center

Was to call me about the transmission that was put in my 2016 Silverado per Dan never heard anything 2016 Silverado per Dan never heard anything More

Anika is the person you want when purchasing your next vehicle. She is extremely knowledgeable and upfront with answering any questions you may have. Even after our purchase was made, we noticed a small vehicle. She is extremely knowledgeable and upfront with answering any questions you may have. Even after our purchase was made, we noticed a small defect (cosmetic) and she went above and beyond to make sure it was rectified at no cost to us and did not stop until we were completely satisfied. The service team made sure to rectify the issue in a quick and timely manner. More

Friendly and very accommodating in fixing my vehicle and providing good customer service. Will return for future repairs providing good customer service. Will return for future repairs More

Quin always takes care of me and getting a car to use is great. Wish the radio could have been fixed but was told it is a software issue. great. Wish the radio could have been fixed but was told it is a software issue. More

Service technician addressed my vehicle concerns I had and completed the work required within a timely manner. and completed the work required within a timely manner. More

Pleasant helpful knowledgeable people who are happy to help you with your questions and concerns help you with your questions and concerns More

I took my NEW vehicle in for my first OIL CHANGE AND TIRE ROTATION. Upon picking up my car and driving out the service door I noticed my engine was making a ticking noise, engine power reduced light was on, ROTATION. Upon picking up my car and driving out the service door I noticed my engine was making a ticking noise, engine power reduced light was on, check engine light was on annnnd low oil pressure light was on. I drove around the dealership and into the service entrance and told the advisor what was going on with my vehicle. The tech came. Checked my oil level and put in a lot of oil (seemed to me he forgot to add oil the first time and let me drive out of there with no oil in my vehicle) my tire pressure is 37, 35, 38, and 40 psi so did he not check my tire pressure either? Did he do anything. This doesn’t look good considering it was my first oil change at 4k miles. Then they took a minute to erase my check engine light code. I don’t trust that technician but the service advisors were great. I’ll be buying another new car there soon but will take my vehicles somewhere else for service. More

Burtsness and Shane Williams are always friendly and very accommodating in fixing our vehicle and what we need done. accommodating in fixing our vehicle and what we need done. More