Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Burtness Chrysler Dodge Jeep Ram - Service Center

Whitewater, WI

4.7
86 Reviews
Call Service Center (262) 473-8080

86 Reviews of Burtness Chrysler Dodge Jeep Ram - Service Center

Sort by
September 30, 2024

Everyone at Burtness is so friendly and helpful! Quin is very accommodating and always willing to help. Matt is also very friendly! It's nice to be able to easily get appointments for service. More

by jweaver918
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Quin
Report | Print
Dec 30, 2024 -

Burtness Chrysler Dodge Jeep Ram responded

Thank you for your wonderful feedback! We’re so happy to hear that Quin, Matt, and the rest of the team made your experience at Burtness enjoyable. It’s always our goal to provide friendly and helpful service, and we're thrilled to know that scheduling service appointments has been easy for you. We truly appreciate your kind words and look forward to assisting you again!

September 24, 2024

Super friendly, courteous and knowledgeable staff. Service explanation during check in, and estimated wait time is always appreciated. More

by GARY.BROOKS26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Bowditch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Behrens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
September 24, 2024

Called in for a Wheel Alignment. Was given an appointment for the very next morning. Notified B4 noon that my car was ready. Great service. Best price in town! Will go back. More

by jradke1
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Quin
Report | Print
Dec 30, 2024 -

Burtness Chrysler Dodge Jeep Ram responded

Thank you for your fantastic feedback! We’re so glad to hear that we could accommodate you quickly and provide excellent service at a great price. It’s always our goal to make the process as convenient as possible, and we’re happy we met your expectations. We look forward to seeing you again for any future needs

September 22, 2024

Other than service manager asking if is was “ you that bashed me” It was ok. More

by PEGGYADNEY
Recommend Dealer
Yes
Employees Worked With
Matt Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
September 21, 2024

The staff is friendly, fast service, and always clean and fresh smelling in the waiting area. More

by JBWINTERMUTE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Report | Print
September 10, 2024

Quinn and the people at Burtness were amazing to work with. A little trouble with parts availability, but nothing that wasn't achievable. They had a loaner car for me, when things took longer than expect More

by CCREHER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Absalom "Abs" Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Prince
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Quinn in service
Report | Print
Sep 13, 2024 -

Burtness Chrysler Dodge Jeep Ram responded

Thank you for sharing your experience! We're glad to hear Quinn and the team took great care of you, even when there were challenges with parts availability. Providing a loaner car is just one way we aim to make the process smoother for our customers. We appreciate your patience and look forward to serving you again!

September 05, 2024

Very friendly people throughout the place in the sales and also in the service department. More

by gdendres
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anika Panuce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 06, 2024 -

Burtness Chrysler Dodge Jeep Ram responded

It's great to know that both the sales and service teams were friendly throughout your experience. It sounds like Burtness Chevrolet provides excellent customer care all around!

August 13, 2024

Have never been in this dealership. Sorry have been in there Chevrolet dealership and bought 3 vehicles there. More

by JUDSTEVMALONE
Recommend Dealer
No
Employees Worked With
Tom Wagner
Report | Print
August 08, 2024

People are always super kind! They had trouble with the bottom of the car but called me back in and fixed the mistake for no charge! They're amazing! More

by m.h.stowe3362
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hank Abb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Prince
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 14, 2024 -

Burtness Chrysler Dodge Jeep Ram responded

It's great to hear that the team was kind and took care of the issue for you! We're glad everything was resolved to your satisfaction. Thanks for your understanding and for sharing your positive experience!

August 06, 2024

Service team very friendly. Had oil change they explained costs up front. Very Quick service. More

by wmleko
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Quin Barnes
Report | Print
Aug 14, 2024 -

Burtness Chrysler Dodge Jeep Ram responded

It's wonderful to hear that the service team was friendly and transparent about the costs! Quick service is always a plus. Thanks for sharing your experience!

1
...
3
4
5
...
9