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Burtness Chrysler Dodge Jeep Ram - Service Center

Whitewater, WI

4.7
69 Reviews

69 Reviews of Burtness Chrysler Dodge Jeep Ram - Service Center

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October 16, 2024

Burtness goes above and beyond to help the customer. I can't say enough about how great my salesman Brad Behrens is, I need a oil change he will take my truck from where I work and drop it back off. N More

by krebsk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Behrens
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 10, 2024

Great people great service great sale people clean and friendly great sales experience recommended to others More

by shephr7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Bowditch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Prince
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 09, 2024

Only been to dealership once since we bought the Equinox & that was to have batteries put into our key fobs. Brad is great from the day we bought the car by him coming to our home during Covid. It was extre More

by ccrh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Behrens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brad is only person we know
September 30, 2024

Everyone at Burtness is so friendly and helpful! Quin is very accommodating and always willing to help. Matt is also very friendly! It's nice to be able to easily get appointments for service. More

by jweaver918
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Quin
September 24, 2024

Super friendly, courteous and knowledgeable staff. Service explanation during check in, and estimated wait time is always appreciated. More

by GARY.BROOKS26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Bowditch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Behrens
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 24, 2024

Called in for a Wheel Alignment. Was given an appointment for the very next morning. Notified B4 noon that my car was ready. Great service. Best price in town! Will go back. More

by jradke1
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Quin
September 22, 2024

Other than service manager asking if is was “ you that bashed me” It was ok. More

by PEGGYADNEY
Recommend Dealer
Yes
Employees Worked With
Matt Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 21, 2024

The staff is friendly, fast service, and always clean and fresh smelling in the waiting area. More

by JBWINTERMUTE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
September 10, 2024

Quinn and the people at Burtness were amazing to work with. A little trouble with parts availability, but nothing that wasn't achievable. They had a loaner car for me, when things took longer than expect More

by CCREHER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Absalom "Abs" Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Prince
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Quinn in service
Sep 13, 2024 -

Burtness Chrysler Dodge Jeep Ram responded

Thank you for sharing your experience! We're glad to hear Quinn and the team took great care of you, even when there were challenges with parts availability. Providing a loaner car is just one way we aim to make the process smoother for our customers. We appreciate your patience and look forward to serving you again!

September 05, 2024

Very friendly people throughout the place in the sales and also in the service department. More

by gdendres
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anika Panuce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2024 -

Burtness Chrysler Dodge Jeep Ram responded

It's great to know that both the sales and service teams were friendly throughout your experience. It sounds like Burtness Chevrolet provides excellent customer care all around!

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