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Burtness Chrysler Dodge Jeep Ram - Service Center

Whitewater, WI

4.7
86 Reviews

86 Reviews of Burtness Chrysler Dodge Jeep Ram - Service Center

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April 11, 2025

My car was in and out in the specified time. The service people checked the codes and updated as needed. I think that a charge of $150 or over for a computer update is a tad ridiculous. But you More

by CCREHER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Absalom "Abs" Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Prince
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Quinn
April 08, 2025

They went the extra mile to diagnose and fix the problem. Outstanding and personable service More

by karleen.craddock
Recommend Dealer
Yes
Employees Worked With
Service manager
February 18, 2025

Have purchased many cars there and have had they have done all our repairs, never had a problem . More

by leatherberry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Bowditch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hank Abb
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 12, 2025

a bit confused. The dealer installed item upon purchase of new vehicle was incorrect. no satisfactory option was given. More

by jgbearfan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Behrens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Prince
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 11, 2025

Since coming to this business in 1979 we have never been disappointed. The work on our Equinox was done correctly and in a fine amount of time. Thank you! More

by rldmad439@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
the service department was who we worked with. and they were very professional.
February 04, 2025

The work was fast and efficient. very cordial people I came in contact with. Thank you More

by watzkaa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Behrens
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 27, 2025

Sales department worked with me to get finance to buy used vehicle. Had service work done on my used vehicle recently and was very happy with service department. I have bought 2 used vehicles from Burt More

by GDAY104553
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Miller
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Prince
4.0
This rating includes all reviews, with more weight given to recent reviews.
January 23, 2025

Friendly Staff. Service Department always answers questions and today made effort to contact company about warranty. More

by grymoen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Behrens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hank Abb
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 15, 2025

Brad Behrens is our salesman(Hank Abb before him) and they go over and above to help us. Burtness is friendly and has great customer service! They care about their customers and that is why continue t More

by Nelson and Bonnie Mowry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Behrens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hank Abb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Prince
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 05, 2025

Great and fast service. Reasonable pricing and great communication. The staff was very friendly and well informed on things. More

by GISELA.ROBLES97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shane Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Quin, Hunter
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