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Burtness Chrysler Dodge Jeep Ram
Whitewater, WI
128 Reviews
Established in 1921 by Elmer Burtness, The Burtness Family of Dealerships has grown from a small Standard gasoline station into one of the most prominent Family of Dealerships in southern Wisconsin. Although the gas pumps have long been forgotten, the Bowditch family, which currently owns the dealership, still prides itself on the same principles and values Elmer envisioned: being the leader in outstanding service to customers and their vehicles.
With its small-town roots, Burtness Chrysler Dodge Jeep Ram of Whitewater serves customers from southern Wisconsin and northern Illinois. Its customers are loyal. Many have purchased all their vehicles from Burtness. The employees are loyal, too. Burtness employs more than 35 family members, who have more than 400 years of combined dedicated service. Burtness strives to be the employer of choice in the area.
Our award-winning sales department goes beyond the call of duty. If you are looking for a particular car, truck or SUV – with whatever color or options, Burtness Chrysler Dodge Jeep Ram will find the perfect vehicle for you at no additional cost
The Burtness Chrysler Dodge Jeep Ram family warmly invites you to become part of our extended family. Taking care of our customer is a tradition that Elmer Burtness started and the staff at Burtness Chrysler Dodge Jeep Ram still continues today in the same small town where it began more than 90 years ago.
It’s been said that at Burtness Chrysler Dodge Jeep Ram, “you walk in a customer, and walk out a friend.”
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 6:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 3:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 128 reviews
October 11, 2018
Jeep purchase Every aspect of dealing with with this business was top notch! They were informative, helpful without a high pressure sales pitch. It was a great buy Every aspect of dealing with with this business was top notch! They were informative, helpful without a high pressure sales pitch. It was a great buying experience! More
by Love my Rubicon
Verified Customer
September 24, 2018
extremely disappointed I have had to take my vehicle to my personal mechanic. Last year they told me I needed new brakes, front & back. I bought the brakes & took them to I have had to take my vehicle to my personal mechanic. Last year they told me I needed new brakes, front & back. I bought the brakes & took them to my mechanic because it's way cheaper than buying thru the dealership. My mechanic told me I had 20,000 miles left on the front brakes & 15,000 on the back, I had him put on the new rotors & brake pads anyway. On Friday 9-21-18, I had my vehicle in for an oil change & tire rotation at Brutness', the service manager came out & said my rear left brake pad is down to 3%, my caliper is seizing & my rotor is worn out. I don't believe my rotor is worn out, it's not even a year old. I'm not sure about the caliper, but I was quoted a price of $490.00 + tax. I can buy a brand new caliper for $125.00, needless to say I am not having any more work done at Brutness, other than a oil change, maybe. They have tried to many times to scam me out of money. I never ever had this problem when the dealership belonged to Zingg. I would never recommend this dealership for anything. If I didn't have the lifetime warranty on my Dodge Grand Caravan I would never go back. More
by OP
Employees Worked With
Jim Uhrich
September 14, 2018
Awesome place to buy a car Marvin was so helpful and patient. He answered all of my questions aS we went on three different car rides so I could decide on which vehicle I reall Marvin was so helpful and patient. He answered all of my questions aS we went on three different car rides so I could decide on which vehicle I really wanted. Thank you Marvin! More
by Cherokee 2015
September 10, 2018
Tire Repair Dan was great in getting me back on the road and scheduling a follow-up appointment to complete my needed tire replacement and balance. Thanks! Dan was great in getting me back on the road and scheduling a follow-up appointment to complete my needed tire replacement and balance. Thanks! More
by mamundson
Employees Worked With
Dan George
September 10, 2018
Great service. Great prices The service and parts department addressed all of my needs and saved me hundreds of dollars from unnecessary repairs to my navigation system that othe The service and parts department addressed all of my needs and saved me hundreds of dollars from unnecessary repairs to my navigation system that other dealers said I needed. Instead of replacing the antenna and cable components all I needed was a software upgrade to make it functional again. Dan George and the technicians went out of their way to make the necessary repairs in a timely manner. More
by mpprice1972
Employees Worked With
Paul Traxler, Dan George
September 07, 2018
Service Dept Very pleased with the service I received. I had an oil change, tire rotation and they fixed a differential seal leak. I was given a loaner car and w Very pleased with the service I received. I had an oil change, tire rotation and they fixed a differential seal leak. I was given a loaner car and was very pleased with the car they gave me. Jim was pleasant to work with. I had a coupon for the Oil change and tire rotation and when I picked up my vehicle I was told the cost was less than the coupon! Very pleased with their honesty! Will continue getting my service work at Burtness. More
by Dawn
Employees Worked With
Jim Uhrich
September 06, 2018
Great place Marvin was great to do business with, they gave me the price I wanted for trade in, and got a great used truck. I will be back for the next truck/car Marvin was great to do business with, they gave me the price I wanted for trade in, and got a great used truck. I will be back for the next truck/car in the future. Thank You. More
by cubby132
Employees Worked With
Marvin Thornton
September 03, 2018
Service center good... General Motors bad Service center does a good job but after being a lifelong GM customer who has bought 14 new cars and pick ups, I will never buy another one. I had a Service center does a good job but after being a lifelong GM customer who has bought 14 new cars and pick ups, I will never buy another one. I had a service plan with my last pickup and when I sold it to my brother-in-law GM refused to allow the plan to be transferred, violating the terms clearly written in the agreement. The sales rep (Shane Williams) and General Manager (Paul Schepp) at the dealership blew me off and would not go to GM to help. More
by bob
Employees Worked With
Dan George
September 03, 2018
Knowledge and Salesman Very friendly and helpful about everything you need to know about buying a new car. Will recommend this dealership to people I know. They make sure yo Very friendly and helpful about everything you need to know about buying a new car. Will recommend this dealership to people I know. They make sure you are satisfied with the purchase you are making. More
by Lovecar13
September 02, 2018
Absolutely Helpful and Incredible The dealer Matt really gave me a hands on education on the Nissan Altima that has made me really love this type of vehicle, and I thank them very much The dealer Matt really gave me a hands on education on the Nissan Altima that has made me really love this type of vehicle, and I thank them very much for it. More
by BigMAC1419
