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Burtness Chrysler Dodge Jeep Ram

Whitewater, WI

4.7
146 Reviews
Established in 1921 by Elmer Burtness, The Burtness Family of Dealerships has grown from a small Standard gasoline station into one of the most prominent Family of Dealerships in southern Wisconsin. Although the gas pumps have long been forgotten, the Bowditch family, which currently owns the dealership, still prides itself on the same principles and values Elmer envisioned: being the leader in outstanding service to customers and their vehicles. With its small-town roots, Burtness Chrysler Dodge Jeep Ram of Whitewater serves customers from southern Wisconsin and northern Illinois. Its customers are loyal. Many have purchased all their vehicles from Burtness. The employees are loyal, too. Burtness employs more than 35 family members, who have more than 400 years of combined dedicated service. Burtness strives to be the employer of choice in the area. Our award-winning sales department goes beyond the call of duty. If you are looking for a particular car, truck or SUV – with whatever color or options, Burtness Chrysler Dodge Jeep Ram will find the perfect vehicle for you at no additional cost The Burtness Chrysler Dodge Jeep Ram family warmly invites you to become part of our extended family. Taking care of our customer is a tradition that Elmer Burtness started and the staff at Burtness Chrysler Dodge Jeep Ram still continues today in the same small town where it began more than 90 years ago. It’s been said that at Burtness Chrysler Dodge Jeep Ram, “you walk in a customer, and walk out a friend.”
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1421 W Main Street

Whitewater, WI

53190

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Showing 146 reviews

February 18, 2025

Have purchased many cars there and have had they have done all our repairs, never had a problem . More

by leatherberry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Bowditch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hank Abb
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 12, 2025

a bit confused. The dealer installed item upon purchase of new vehicle was incorrect. no satisfactory option was given. More

by jgbearfan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Behrens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Prince
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 11, 2025

Since coming to this business in 1979 we have never been disappointed. The work on our Equinox was done correctly and in a fine amount of time. Thank you! More

by rldmad439@gmail.com
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
the service department was who we worked with. and they were very professional.
February 04, 2025

The work was fast and efficient. very cordial people I came in contact with. Thank you More

by watzkaa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Behrens
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 27, 2025

Sales department worked with me to get finance to buy used vehicle. Had service work done on my used vehicle recently and was very happy with service department. I have bought 2 used vehicles from Burt More

by GDAY104553
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Miller
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Prince
4.0
This rating includes all reviews, with more weight given to recent reviews.
January 23, 2025

Friendly Staff. Service Department always answers questions and today made effort to contact company about warranty. More

by grymoen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Behrens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hank Abb
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 15, 2025

Brad Behrens is our salesman(Hank Abb before him) and they go over and above to help us. Burtness is friendly and has great customer service! They care about their customers and that is why continue t More

by Nelson and Bonnie Mowry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Behrens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hank Abb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Prince
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 05, 2025

Great and fast service. Reasonable pricing and great communication. The staff was very friendly and well informed on things. More

by GISELA.ROBLES97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shane Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Quin, Hunter
December 28, 2024

Friendly place to purchase a car. Maintenance wise, normally ask and they complete request, except this last time. More

by rtzuehlke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maintenance folks
Dec 30, 2024 -

Burtness Chrysler Dodge Jeep Ram responded

Thank you for your kind words and for choosing us for your car purchase! We’re glad to hear that you’ve had a positive experience overall. We’re sorry to hear that your recent maintenance request wasn’t fully completed as expected, and we’d love the chance to make it right. Please don’t hesitate to reach out, and we’ll ensure everything is taken care of for you. We appreciate your feedback and look forward to continuing to serve you!

December 24, 2024

Great experience doing the deal over the internet once it came time to pick the vehicle up great service all the way around, thanks! More

by Satisfied Customer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brad Behrens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hank Abb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Prince
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2024 -

Burtness Chrysler Dodge Jeep Ram responded

Thank you for sharing your experience! We’re so glad to hear that the online process went smoothly and that you received great service when picking up your vehicle. We strive to make the car-buying experience as seamless as possible, and your feedback means a lot. Thank you again, and we look forward to serving you in the future!

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