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Burtness Chrysler Dodge Jeep Ram

Whitewater, WI

4.7
136 Reviews
Established in 1921 by Elmer Burtness, The Burtness Family of Dealerships has grown from a small Standard gasoline station into one of the most prominent Family of Dealerships in southern Wisconsin. Although the gas pumps have long been forgotten, the Bowditch family, which currently owns the dealership, still prides itself on the same principles and values Elmer envisioned: being the leader in outstanding service to customers and their vehicles. With its small-town roots, Burtness Chrysler Dodge Jeep Ram of Whitewater serves customers from southern Wisconsin and northern Illinois. Its customers are loyal. Many have purchased all their vehicles from Burtness. The employees are loyal, too. Burtness employs more than 35 family members, who have more than 400 years of combined dedicated service. Burtness strives to be the employer of choice in the area. Our award-winning sales department goes beyond the call of duty. If you are looking for a particular car, truck or SUV – with whatever color or options, Burtness Chrysler Dodge Jeep Ram will find the perfect vehicle for you at no additional cost The Burtness Chrysler Dodge Jeep Ram family warmly invites you to become part of our extended family. Taking care of our customer is a tradition that Elmer Burtness started and the staff at Burtness Chrysler Dodge Jeep Ram still continues today in the same small town where it began more than 90 years ago. It’s been said that at Burtness Chrysler Dodge Jeep Ram, “you walk in a customer, and walk out a friend.”
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1421 W Main Street

Whitewater, WI

53190

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Showing 136 reviews

December 22, 2024

Great Job. Everyone was pleasant and efficient. I will be returning in a few months. Thanks again. More

by dweisb53563
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Behrens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service Dept
December 20, 2024

Brad Behrens went OVER and Above to help me in my truck search, I have already recommended him to several people, my wife wants to purchase a newer SUV soon so we will be coming back to see Brad. Its about More

by johndeere3404
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brad Behrens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hank Abb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Prince
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 05, 2024

Service department has always been great to work with and I never have any issues More

by TREILLYGOPACK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim in service I think is his name I always forget it and Tom has been my salesman for drcsdes
Dec 11, 2024 -

Burtness Chrysler Dodge Jeep Ram responded

Thank you for the great feedback! We're thrilled to hear that you've always had a positive experience with our service department. It's our goal to provide consistent and reliable service, and we're glad to know we've met your expectations. We look forward to continuing to take care of all your vehicle needs! 🚗🌟

December 01, 2024

They provide excellent service. Service people are very efficient and very friendly. I would recommend Burtness to anyone. More

by sdehnert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Bowditch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 11, 2024 -

Burtness Chrysler Dodge Jeep Ram responded

Thank you for your fantastic review! We're so glad to hear that you’ve had excellent service and that our team has been both efficient and friendly. We truly appreciate your recommendation and look forward to continuing to provide top-notch service for you and anyone you send our way! 🚗🌟

November 30, 2024

The service department was clean. Service was fast and employees friendly. They were very helpful. Thank you. More

by QUINBARNES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Bowditch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shane Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Behrens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Absalom "Abs" Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hank Abb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Prince
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anika Panuce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 11, 2024 -

Burtness Chrysler Dodge Jeep Ram responded

Thank you for the great review! We're so happy to hear that you had a positive experience with our clean service department, fast service, and friendly, helpful employees. We truly appreciate your feedback and look forward to assisting you again in the future! 🚗🌟

November 26, 2024

I looked on the Jeep website to find the car I wanted with the options I wanted (there were only 4 in the country). I sent out emails to all of those dealerships and the first person to respond was Matt More

by chrisleeth
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Matt Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Prince
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 11, 2024 -

Burtness Chrysler Dodge Jeep Ram responded

Thank you so much for sharing your experience! We're thrilled to hear that Matt was able to provide you with the excellent service and communication that made you feel comfortable buying from Burtness, even from out of state. We truly appreciate your trust in us, and we're glad we could meet your requirements. Enjoy your new vehicle, and we hope to work with you again in the future! 🚗🌟

November 22, 2024

That are always great letting me know if and when something needs to be done, but also when there is something coming up that can wait. They make me feel that they are looking out for me as if it wa More

by DSHERLACHE
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Kyle, Service Writer; Rueben courtesy driver.
Dec 11, 2024 -

Burtness Chrysler Dodge Jeep Ram responded

Thank you for your wonderful review! We're so glad to hear that you feel taken care of and that we’re able to keep you informed about your vehicle’s needs in a thoughtful way. It’s our priority to always have your best interests in mind, and we truly appreciate your trust in us. We look forward to continuing to provide excellent service for you! 🚗🌟

November 22, 2024

Took my Jeep Wrangler in for new shocks, Great turn around, and very friendly service. Quinn was great help and very honest. More

by KYLE@DRIVEBURTNESS.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Quinn, Service department
Dec 11, 2024 -

Burtness Chrysler Dodge Jeep Ram responded

Thank you for your great feedback! We're so happy to hear that your Jeep Wrangler service went smoothly and that Quinn was able to assist you with honesty and friendly service. We appreciate your trust and look forward to helping you with any future needs! 🚗🌟

November 17, 2024

Quinn is always pleasant and very helpful. He is always ready and willing to help when I have an issue. More

by TERBARRETT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Quinn
Dec 11, 2024 -

Burtness Chrysler Dodge Jeep Ram responded

Thank you for the kind words! We're so glad to hear that Quinn has been consistently helpful and pleasant during your visits. It's our goal to make sure you have a great experience every time, and we're happy to know Quinn is always there for you. We appreciate your continued trust in us! 🚗🌟

November 17, 2024

I was very happy until I realized I did not work with this division I worked with Chevrolet, GMC, Buick so the question on who I worked with is invalid More

by HENNESSY9055
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ok I worked with Chevrolet not Dodge
Dec 11, 2024 -

Burtness Chrysler Dodge Jeep Ram responded

Thank you for your feedback! We apologize for the confusion regarding the division you worked with. We're glad to hear you had a positive experience with Chevrolet, GMC, and Buick, and we appreciate you letting us know. If there's anything else we can do for you or if you'd like to share more about your experience, feel free to reach out! 🚗🌟

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