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Burtness Chevrolet Inc - Service Center

Orfordville, WI

5.0
103 Reviews

103 Reviews of Burtness Chevrolet Inc - Service Center

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May 05, 2024

The service department is knowledgeable and always helpful. Only dealer I trust taking my vehicle to. More

by Brad Blueline
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Kobs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Townsend
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 30, 2024 -

Burtness Chevrolet, INC. responded

Thank you for the great review! We’re thrilled to hear that you find our service department knowledgeable and helpful, and that you trust us with your vehicle. We appreciate your loyalty and look forward to continuing to provide you with excellent service!

May 01, 2024

Great people great work great experience . Great place to buy a car or have service done More

by JKLOSTER42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anna Ryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 30, 2024 -

Burtness Chevrolet, INC. responded

Thank you for the fantastic review! We’re thrilled to hear that you had a great experience with our team and found both our car sales and service to be top-notch. We appreciate your kind words and look forward to serving you again!

April 28, 2024

It went well today quick and easy to get in and out Thank you Donna More

by djlmorr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan
Jul 30, 2024 -

Burtness Chevrolet, INC. responded

Thank you, Donna! We’re glad to hear that your visit went quickly and smoothly. We appreciate your feedback and look forward to seeing you again!

April 27, 2024

Service department is very accommodating. Rental car ready when needed and and return of rental car and pick up of mine went very fast and friendly, Kyle is great! More

by Sam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Kobs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Townsend
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lance Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Bowditch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle in service, is 5 a 5 star worker.
Jul 30, 2024 -

Burtness Chevrolet, INC. responded

Thank you for the great feedback! We’re thrilled to hear that Kyle and our service department provided you with fast, friendly, and accommodating service. We appreciate your support and look forward to assisting you again!

April 27, 2024

Always a great experience, matt and his team are amazing to work with, and have a very small town feel. More

by jommodt909
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
Jul 30, 2024 -

Burtness Chevrolet, INC. responded

Thank you for the wonderful review! We’re delighted to hear that Matt and his team provide you with a great experience and that you enjoy the small-town feel. We appreciate your support and look forward to serving you again!

April 21, 2024

Great service, that’s why I keep coming back, and telling everyone about it. Thanks again More

by mjwillger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2024 -

Burtness Chevrolet, INC. responded

We're thrilled to hear that you've had great service and that you continue to return and spread the word about us! Thank you for your kind words and for recommending us to others. We appreciate your support and look forward to serving you again in the future. If you ever need anything else or have any questions, feel free to reach out. We're here to help!

April 21, 2024

Friendly, courteous, small town feel but big city benefits. I’ve been a customer of Burtness since 1972 when I bought my first car. Wish I still had it, 1968 Firebird….. More

by r.geschke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Kobs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service Department
Apr 22, 2024 -

Burtness Chevrolet, INC. responded

We're delighted to hear that you appreciate the friendly and courteous service at Burtness, along with the small town feel and big city benefits! It's wonderful to know that you've been a loyal customer since 1972, and we appreciate your continued trust in us over the years. Thank you for sharing, and if there's anything else we can assist you with or if you have any questions, please don't hesitate to reach out. We're here to help!

April 21, 2024

This was for a Safety Recall which I called to make an appointment.to get scheduled, was surprised to get it in the very next day with a very early, Schedule time, which I prefer. More

by bojo2103
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anna Ryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Townsend
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Receptionist & Service Dept. Rick
Apr 22, 2024 -

Burtness Chevrolet, INC. responded

We're glad to hear that you were able to schedule your Safety Recall appointment quickly and at a convenient time! Providing prompt and convenient service is important to us, and we're pleased we could accommodate your preference for an early schedule. If you have any further feedback or if there's anything else we can assist you with, please let us know. We appreciate your support!

April 13, 2024

This was a warranty repair and I can say Dan Klassy handled this as professionally as possible. I thank the Burtness family for Dan Klassy and his professionalism. More

by jss513
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Klassy
Apr 22, 2024 -

Burtness Chevrolet, INC. responded

We're pleased to hear that Dan Klassy handled your warranty repair professionally! Providing excellent service is our priority, and we're glad he met your expectations. Thank you for your kind words about his professionalism and for your appreciation of the Burtness family. If you ever need anything else or have any questions, feel free to reach out. We're here to help!

April 12, 2024

Burtness always gives a friendly prompt greeting and service, oil change and tire rotation, was fast. More

by jadekv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service manager
Apr 22, 2024 -

Burtness Chevrolet, INC. responded

We're delighted to hear that you received a friendly and prompt greeting at Burtness! Providing fast service for your oil change and tire rotation is important to us, and we're glad we could meet your expectations. If you have any further feedback or if there's anything else we can assist you with, please let us know. We appreciate your support!

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