Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Burtness Chevrolet Inc - Service Center

Orfordville, WI

4.9
129 Reviews
Call Service Center (608) 879-2973

129 Reviews of Burtness Chevrolet Inc - Service Center

Sort by
December 03, 2024

Excellent service. Had some issues with my radio and internet and they were able to diagnose it and repair in a timely manner. Very friendly staff and the main reason w More

by rvancleve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lance Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Bowditch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The whole service department.
Report | Print
Dec 30, 2024 -

Burtness Chevrolet, INC. responded

Thank you for your kind words! We’re so glad to hear that our team was able to quickly diagnose and repair the issues with your radio and internet. It’s great to know that the friendly service played a role in your decision to choose Burtness. We truly appreciate your trust and look forward to continuing to serve you!

December 01, 2024

They were great at getting me in and servicing my car. Had me in and out in about 2 hours. Everyone is so friendly there at Burtness in Orfordville. More

by keplercin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service depth 5 out of 5
Report | Print
Dec 30, 2024 -

Burtness Chevrolet, INC. responded

Thank you for your great feedback! We're so glad to hear that we could get you in and out quickly while providing friendly service. It’s always our goal to make your experience as smooth and efficient as possible. We truly appreciate your support and look forward to assisting you again in the future!

December 01, 2024

Excellent customer service. Very helpful in all aspects of my visit.I will continue to use for future needs. More

by ricks18thtee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anna Ryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Jason
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lance Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Bowditch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Nenneman , Dan Klassy
Report | Print
Dec 30, 2024 -

Burtness Chevrolet, INC. responded

Thank you for your fantastic feedback! We’re so glad to hear that you had an excellent experience with our customer service and that we were able to help with all aspects of your visit. We truly appreciate your trust and look forward to serving you for all your future needs!

November 27, 2024

I think everything‘s great except for nobody checked the fluids and the coolant was low and not filled and that is from both dealers. How does this get by a service check? More

by VETTEZET06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Bowditch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 30, 2024 -

Burtness Chevrolet, INC. responded

Thank you for sharing your feedback, and we sincerely apologize for the oversight with your fluids and coolant levels. We take service checks very seriously, and we're disappointed that this was missed. Please know that we’ll review our processes to ensure this doesn’t happen again in the future. If you haven’t already, please reach out to us so we can address the issue and make things right. Your satisfaction is our priority, and we truly appreciate your feedback.

November 27, 2024

Friendly atmosphere knowledgeable staff always feel welcome and completed job on time all good thanks More

by dbkauff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Report | Print
Dec 30, 2024 -

Burtness Chevrolet, INC. responded

Thank you for your great feedback! We’re so glad to hear that you feel welcomed by our friendly staff and that the job was completed on time. It’s always our goal to provide knowledgeable service and a positive experience. We truly appreciate your support and look forward to assisting you again in the future!

November 23, 2024

Always great service! Very polite dealership! Great communication! Fixes everything the first time around! Very happy with Burtnees! More

by Tadah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anna Ryan
3.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Bowditch
3.0
This rating includes all reviews, with more weight given to recent reviews.
Lance Baker
3.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Bowditch
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 30, 2024 -

Burtness Chevrolet, INC. responded

Thank you so much for your kind words! We're thrilled to hear that you’ve consistently had great service with us and that our team has been polite, communicative, and efficient. It means a lot to us to know you're happy with the care we provide. We truly appreciate your continued trust in Burtness and look forward to serving you again!

November 20, 2024

They are awesome only wouldndeal with them always listen to my conseres they rock a bunch More

by duckwayne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Bowditch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 30, 2024 -

Burtness Chevrolet, INC. responded

Thank you so much for your kind words! We're thrilled to hear that you've had such a positive experience with us and that we’ve been able to listen and address your concerns. It means a lot to know that you trust us, and we look forward to continuing to serve you in the future!

November 13, 2024

This is stupid. It was fine. It was only an oil change. There always great More

by firefightingmom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shop
Report | Print
Dec 30, 2024 -

Burtness Chevrolet, INC. responded

Thank you for your feedback! We're glad to hear that your oil change experience went smoothly and that you continue to have great service with us. We appreciate your trust and look forward to assisting you again in the future!"

November 10, 2024

Excellent hometown service. Nice area to wait for car appointment and clean restrooms. The showroom and vehicles available to buy was full with a great variety and selection. More

by rkmanogue
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
Report | Print
Dec 30, 2024 -

Burtness Chevrolet, INC. responded

Thank you for your kind feedback! We're so glad to hear that you had an excellent experience with our hometown service and enjoyed the amenities while waiting. It’s great to know that you were impressed with our showroom and vehicle selection. We truly appreciate your support and look forward to assisting you again in the future!

November 10, 2024

This dealership is the most amazing experienced visit that we haxe ever been to plus the service is outstanding so i would give them an A for good satisfactory service. More

by debbienilson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anna Ryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 30, 2024 -

Burtness Chevrolet, INC. responded

Thank you for your wonderful feedback! We’re so happy to hear that your visit was such a positive experience and that you’re satisfied with our service. Your kind words mean a lot to us, and we truly appreciate your support. We look forward to assisting you again in the future!

1
2
3
4
...
13