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Burtness Chevrolet Inc - Service Center

Orfordville, WI

4.9
121 Reviews
Call Service Center (608) 879-2973

121 Reviews of Burtness Chevrolet Inc - Service Center

Sort by
December 13, 2024

They always come through. Excellence in all they do. Very helpful and always treated like family. More

by ricks18thtee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anna Ryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Nenneman , Dan Klassy
Report | Print
Dec 30, 2024 -

Burtness Chevrolet, INC. responded

Thank you so much for your kind words! We’re honored to hear that we’ve been able to consistently meet your expectations and make you feel like family. Excellence in service is always our goal, and we truly appreciate your continued trust and support. We look forward to serving you for many years to come!

December 10, 2024

It was a pleasant experience everyone was friendly n accommodating easy to set up appointment More

by ppehl86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mechanic
Report | Print
Dec 30, 2024 -

Burtness Chevrolet, INC. responded

Thank you for your wonderful feedback! We’re so glad to hear that your experience was pleasant and that our team was friendly and accommodating. It's our goal to make everything as easy and convenient as possible, and we're happy we could do that for you. We look forward to assisting you again in the future!

December 03, 2024

Excellent service. Had some issues with my radio and internet and they were able to diagnose it and repair in a timely manner. Very friendly staff and the main reason w More

by rvancleve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lance Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Bowditch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The whole service department.
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Dec 30, 2024 -

Burtness Chevrolet, INC. responded

Thank you for your kind words! We’re so glad to hear that our team was able to quickly diagnose and repair the issues with your radio and internet. It’s great to know that the friendly service played a role in your decision to choose Burtness. We truly appreciate your trust and look forward to continuing to serve you!

December 01, 2024

Excellent customer service. Very helpful in all aspects of my visit.I will continue to use for future needs. More

by ricks18thtee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anna Ryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Jason
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lance Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Bowditch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Nenneman , Dan Klassy
Report | Print
Dec 30, 2024 -

Burtness Chevrolet, INC. responded

Thank you for your fantastic feedback! We’re so glad to hear that you had an excellent experience with our customer service and that we were able to help with all aspects of your visit. We truly appreciate your trust and look forward to serving you for all your future needs!

December 01, 2024

They were great at getting me in and servicing my car. Had me in and out in about 2 hours. Everyone is so friendly there at Burtness in Orfordville. More

by keplercin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service depth 5 out of 5
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Dec 30, 2024 -

Burtness Chevrolet, INC. responded

Thank you for your great feedback! We're so glad to hear that we could get you in and out quickly while providing friendly service. It’s always our goal to make your experience as smooth and efficient as possible. We truly appreciate your support and look forward to assisting you again in the future!

November 27, 2024

Friendly atmosphere knowledgeable staff always feel welcome and completed job on time all good thanks More

by dbkauff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Report | Print
Dec 30, 2024 -

Burtness Chevrolet, INC. responded

Thank you for your great feedback! We’re so glad to hear that you feel welcomed by our friendly staff and that the job was completed on time. It’s always our goal to provide knowledgeable service and a positive experience. We truly appreciate your support and look forward to assisting you again in the future!

November 27, 2024

I think everything‘s great except for nobody checked the fluids and the coolant was low and not filled and that is from both dealers. How does this get by a service check? More

by VETTEZET06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Bowditch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 30, 2024 -

Burtness Chevrolet, INC. responded

Thank you for sharing your feedback, and we sincerely apologize for the oversight with your fluids and coolant levels. We take service checks very seriously, and we're disappointed that this was missed. Please know that we’ll review our processes to ensure this doesn’t happen again in the future. If you haven’t already, please reach out to us so we can address the issue and make things right. Your satisfaction is our priority, and we truly appreciate your feedback.

November 23, 2024

Always great service! Very polite dealership! Great communication! Fixes everything the first time around! Very happy with Burtnees! More

by Tadah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anna Ryan
3.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Bowditch
3.0
This rating includes all reviews, with more weight given to recent reviews.
Lance Baker
3.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Bowditch
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 30, 2024 -

Burtness Chevrolet, INC. responded

Thank you so much for your kind words! We're thrilled to hear that you’ve consistently had great service with us and that our team has been polite, communicative, and efficient. It means a lot to us to know you're happy with the care we provide. We truly appreciate your continued trust in Burtness and look forward to serving you again!

November 20, 2024

They are awesome only wouldndeal with them always listen to my conseres they rock a bunch More

by duckwayne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Bowditch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 30, 2024 -

Burtness Chevrolet, INC. responded

Thank you so much for your kind words! We're thrilled to hear that you've had such a positive experience with us and that we’ve been able to listen and address your concerns. It means a lot to know that you trust us, and we look forward to continuing to serve you in the future!

November 13, 2024

This is stupid. It was fine. It was only an oil change. There always great More

by firefightingmom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shop
Report | Print
Dec 30, 2024 -

Burtness Chevrolet, INC. responded

Thank you for your feedback! We're glad to hear that your oil change experience went smoothly and that you continue to have great service with us. We appreciate your trust and look forward to assisting you again in the future!"

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