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Burtness Chevrolet, INC.

Orfordville, WI

Overview
Employees
Reviews
Vehicles
4.9
169 Reviews
Established in 1921 by Elmer Burtness, Burtness Chevrolet has grown from a small, agricultural Chevrolet dealership and Standard gasoline station into one of the most prominent Chevrolet franchises in southern Wisconsin. Although the gas pumps have long been forgotten, the Bowditch family, which currently owns the dealership, still prides itself on the same principles and values Elmer envisioned: being the leader in outstanding service to customers and their vehicles. With its small-town roots planted in Orfordville, Wisconsin, Burtness Chevrolet serves customers from southern Wisconsin and northern Illinois. Its customers are loyal. Many have purchased all their vehicles from Burtness. The employees are loyal, too. Burtness employs more than 35 family members, who have more than 400 years of combined dedicated service. Burtness strives to be the employer of choice in the area. Our award-winning sales department goes beyond the call of duty. If you are looking for a particular car, truck or SUV – with whatever color or options, Burtness will find the perfect vehicle for you at no additional cost. And, if you can’t get away from your busy home or work schedule for that needed oil change or service repair, our sales staff or courtesy drivers will pick up your Burtness vehicle from home or work leave you with a vehicle to drive. Your vehicle will then be returned to you promptly upon completion. Burtness Chevrolet boasts eight ASE-certified and master technicians working with state-of-the-art, factory-certified equipment, which ensures that your vehicle is fixed properly and efficiently the first visit. In fact, General Motors has referred customers to our service department for that hard-to-find electrical or drivability issue. For customers who purchase their new or preowned vehicle from Burtness Chevrolet, our service department has retained a fleet of 20 loaner vehicles for your use while your vehicle is being serviced. The Burtness Chevrolet family warmly invites you to become part of our extended family. Taking care of our customer is a tradition that Elmer Burtness started and the staff at Burtness Chevrolet still offers today in the same small town where it began more than 80 years ago.
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802 Genesis Dr

Orfordville, WI

53576

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Showing 169 reviews

June 09, 2024

Been dealing with them since 1997, wouldn't think of going anyplace else for purchase of a vehicle or for service/repair. More

by donstad11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anna Ryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 30, 2024 -

Burtness Chevrolet, INC. responded

Thank you for your loyalty! We’re honored to have been your go-to dealership since 1997 for both vehicle purchases and service. We appreciate your continued support and look forward to serving you for many more years to come!

June 09, 2024

Sales and Sevice personnel are very caring, knowledgeable and helpful with all our vehicle needs. More

by soupie45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared Dutcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Jason
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 30, 2024 -

Burtness Chevrolet, INC. responded

Thank you for the kind words! We’re delighted to hear that our sales and service personnel are caring, knowledgeable, and helpful with all your vehicle needs. We appreciate your support and look forward to assisting you again!

June 08, 2024

Oil change and Tire rotation took 1 hour. Dan made things right after the last service I had done on my truck. I've been going here for 10 years and have only had one bad experience. More

by DREWA
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan
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Jul 30, 2024 -

Burtness Chevrolet, INC. responded

Thank you for sharing your experience! We’re glad to hear that Dan was able to make things right and that your service was completed in a timely manner. We appreciate your loyalty over the past 10 years and look forward to continuing to provide you with excellent service.

June 08, 2024

You make it easier than ever to make an appointment, convenient and great service as always. More

by JRENGLER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I’m terrible at remembering names. Dealt with 2 different gentlemen in the service dept. Both were great.
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Jul 30, 2024 -

Burtness Chevrolet, INC. responded

Thank you for the feedback! We’re pleased to hear that making an appointment is easy and that you consistently receive great service. We appreciate your support and look forward to assisting you again!

June 06, 2024

All staff has been very polite and helpful at each visit. Appointments were easy to arrange and promptly held on time. Needed repairs and part replacements were performed correctly More

by sderhammer74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared Dutcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Townsend
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lance Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 30, 2024 -

Burtness Chevrolet, INC. responded

Thank you for the feedback! We’re delighted to hear that our staff has been polite and helpful, and that your appointments were easy to arrange and held on time. We’re also glad to know that your repairs and part replacements were performed correctly. We appreciate your support and look forward to serving you again!

June 06, 2024

I dealt with Ron and Mike both did a good job. Good experience for us More

by kmcc21
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ron Kobs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Townsend
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 30, 2024 -

Burtness Chevrolet, INC. responded

Thank you for sharing your experience! We’re glad to hear that Ron and Mike provided good service and that you had a positive experience. If you need anything else, just let us know!

June 04, 2024

As always Burtness does a great job on taken care of my car’s needs. Fast and efficient More

by SAJBUSCEMI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
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Jul 30, 2024 -

Burtness Chevrolet, INC. responded

Thank you for the kind words! We’re thrilled to hear that Burtness continues to take great care of your car’s needs with fast and efficient service. We appreciate your continued support and look forward to seeing you again!

June 04, 2024

Always great customer service at Burtness Chevrolet. I purchased my Impala new at this dealership and have had all maintenance and service work done there. Always 100 percent satisfaction. Burtness has More

by Steve Branning
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lance Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The entire service personnel
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Jul 30, 2024 -

Burtness Chevrolet, INC. responded

Thank you for your wonderful feedback! We’re thrilled to hear that you’ve consistently experienced great customer service and 100 percent satisfaction with your Impala's maintenance and service. Your trust and loyalty mean a lot to us. Thank you for being a valued customer!

May 31, 2024

We appreciate the reminder call to verify service appointment. Staff are always courteous and friendly. Work is completed in a timely matter! More

by tborgman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept staff
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Jul 30, 2024 -

Burtness Chevrolet, INC. responded

Thank you for your feedback! We’re glad to hear that the reminder call was helpful and that our staff consistently provides courteous and friendly service. We’re also pleased that your work is completed in a timely manner. We appreciate your support and look forward to your next visit!

May 31, 2024

Great dealership, sales, managers, and service department. Have been buying and servicing at this location for over 30 years More

by LESCHIEV05
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anna Ryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Jason
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lance Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Bowditch
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 30, 2024 -

Burtness Chevrolet, INC. responded

Thank you for the kind words and for your loyalty over the past 30 years! We’re thrilled to hear that you’ve had a great experience with our sales, managers, and service department. We look forward to continuing to serve you for many more years to come!

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