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Burtness Chevrolet, INC.

Orfordville, WI

4.9
192 Reviews
Established in 1921 by Elmer Burtness, Burtness Chevrolet has grown from a small, agricultural Chevrolet dealership and Standard gasoline station into one of the most prominent Chevrolet franchises in southern Wisconsin. Although the gas pumps have long been forgotten, the Bowditch family, which currently owns the dealership, still prides itself on the same principles and values Elmer envisioned: being the leader in outstanding service to customers and their vehicles. With its small-town roots planted in Orfordville, Wisconsin, Burtness Chevrolet serves customers from southern Wisconsin and northern Illinois. Its customers are loyal. Many have purchased all their vehicles from Burtness. The employees are loyal, too. Burtness employs more than 35 family members, who have more than 400 years of combined dedicated service. Burtness strives to be the employer of choice in the area. Our award-winning sales department goes beyond the call of duty. If you are looking for a particular car, truck or SUV – with whatever color or options, Burtness will find the perfect vehicle for you at no additional cost. And, if you can’t get away from your busy home or work schedule for that needed oil change or service repair, our sales staff or courtesy drivers will pick up your Burtness vehicle from home or work leave you with a vehicle to drive. Your vehicle will then be returned to you promptly upon completion. Burtness Chevrolet boasts eight ASE-certified and master technicians working with state-of-the-art, factory-certified equipment, which ensures that your vehicle is fixed properly and efficiently the first visit. In fact, General Motors has referred customers to our service department for that hard-to-find electrical or drivability issue. For customers who purchase their new or preowned vehicle from Burtness Chevrolet, our service department has retained a fleet of 20 loaner vehicles for your use while your vehicle is being serviced. The Burtness Chevrolet family warmly invites you to become part of our extended family. Taking care of our customer is a tradition that Elmer Burtness started and the staff at Burtness Chevrolet still offers today in the same small town where it began more than 80 years ago.
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802 Genesis Dr

Orfordville, WI

53576

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Showing 192 reviews

August 17, 2024

Service was fine but car wash did not get bugs off the front and never washed back window More

by badgers80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared Dutcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2024 -

Burtness Chevrolet, INC. responded

It’s good to know the service itself was fine, but it’s disappointing that the car wash didn’t meet your expectations

August 17, 2024

Everyone we came in contact with was extremely friendly at Burtness. We cannot say enough good things about salesman Jared. Great selection of vehicles to choose from versus other dealerships. More

by cjwells0
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jared Dutcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2024 -

Burtness Chevrolet, INC. responded

It’s wonderful to hear that you had such a positive experience with both the staff and selection at Burtness Chevrolet! Jared must be doing a fantastic job. If you have any more feedback or need assistance, feel free to reach out!

August 16, 2024

Always great service Anna is great make time for us Service always good from techs More

by checkj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anna Ryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2024 -

Burtness Chevrolet, INC. responded

It’s great to hear that Anna and the techs are consistently providing excellent service! If you ever have any specific feedback or need anything else, feel free to let them know—they’ll appreciate it and continue to strive for the best service possible.

August 16, 2024

I dropped vehicle off the night before and the work was done on time the next day. Very pleased! More

by franmotz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Sep 06, 2024 -

Burtness Chevrolet, INC. responded

It’s great to hear that the timing worked out perfectly for you! If you have any more feedback or need further assistance, just let me know.

August 06, 2024

My service advisor was out standing! Also very happy with the service provided. Thanks I will be back. More

by djmap66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cass
Aug 06, 2024 -

Burtness Chevrolet, INC. responded

Thank you for the kind words! We’re thrilled to hear that your service advisor was outstanding and that you’re happy with the service provided. We look forward to seeing you again!

August 03, 2024

Love the car! It was a long time coming but it was worth the wait! More

by gricemdavis
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anna Ryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2024 -

Burtness Chevrolet, INC. responded

We’re so glad to hear that you love your new car and that it was worth the wait! Thank you for your patience and support. If you need anything else, feel free to reach out!

August 03, 2024

We only go to Burtness. We don't even shop around. We know that Brian will give us the best deal hands down. Service is always ready to take care of us when needed. More

by thefarm
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Bowditch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Bowditch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2024 -

Burtness Chevrolet, INC. responded

Thank you for your continued trust in Burtness! We’re glad to hear that Brian always delivers the best deals and that our service team consistently takes great care of you. We appreciate your loyalty and look forward to assisting you again!

August 02, 2024

Anna is wonderful to work with. We’ve bought our last three vehicles from her, and I recommend her to anyone who is looking for a vehicle. More

by woerth13
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anna Ryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Townsend
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2024 -

Burtness Chevrolet, INC. responded

Thank you for the glowing review! We’re thrilled to hear that Anna has consistently provided excellent service and that you’ve trusted her with your last three vehicle purchases. We appreciate your recommendation and look forward to helping you again!

July 31, 2024

The team at burtness did a great job. I am very satisfied with my truck More

by lando33d
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Townsend
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Bowditch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2024 -

Burtness Chevrolet, INC. responded

We're so glad to hear you're happy with your new truck! The Burtness team strives for customer satisfaction, and it’s wonderful to know we were able to meet your expectations. Enjoy your new ride!

July 31, 2024

Very nice place. The visit was very pleasant and they were able to get me in to a new ride. Fast and easy. More

by dreamsbarrett
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ron Kobs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Bowditch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2024 -

Burtness Chevrolet, INC. responded

Thank you so much for your kind words! We're thrilled to hear that your visit was pleasant and that we were able to get you into a new ride quickly. Our team strives to provide a seamless and enjoyable experience for all our customers. We hope to see you again soon!

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