Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Burtness Chevrolet, INC.
Orfordville, WI
192 Reviews
Established in 1921 by Elmer Burtness, Burtness Chevrolet has grown from a small, agricultural Chevrolet dealership and Standard gasoline station into one of the most prominent Chevrolet franchises in southern Wisconsin. Although the gas pumps have long been forgotten, the Bowditch family, which currently owns the dealership, still prides itself on the same principles and values Elmer envisioned: being the leader in outstanding service to customers and their vehicles.
With its small-town roots planted in Orfordville, Wisconsin, Burtness Chevrolet serves customers from southern Wisconsin and northern Illinois. Its customers are loyal. Many have purchased all their vehicles from Burtness. The employees are loyal, too. Burtness employs more than 35 family members, who have more than 400 years of combined dedicated service. Burtness strives to be the employer of choice in the area.
Our award-winning sales department goes beyond the call of duty. If you are looking for a particular car, truck or SUV – with whatever color or options, Burtness will find the perfect vehicle for you at no additional cost. And, if you can’t get away from your busy home or work schedule for that needed oil change or service repair, our sales staff or courtesy drivers will pick up your Burtness vehicle from home or work leave you with a vehicle to drive. Your vehicle will then be returned to you promptly upon completion.
Burtness Chevrolet boasts eight ASE-certified and master technicians working with state-of-the-art, factory-certified equipment, which ensures that your vehicle is fixed properly and efficiently the first visit. In fact, General Motors has referred customers to our service department for that hard-to-find electrical or drivability issue. For customers who purchase their new or preowned vehicle from Burtness Chevrolet, our service department has retained a fleet of 20 loaner vehicles for your use while your vehicle is being serviced.
The Burtness Chevrolet family warmly invites you to become part of our extended family. Taking care of our customer is a tradition that Elmer Burtness started and the staff at Burtness Chevrolet still offers today in the same small town where it began more than 80 years ago.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:30 AM - 3:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:30 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 192 reviews
August 30, 2024
I appreciate when I'm told something at Burtness Chevrolet that the story doesn't change like I've experienced at other dealerships. Chevrolet that the story doesn't change like I've experienced at other dealerships. More
by jamesdleewi
Verified Customer
August 30, 2024
Always a good experience at Burtness. Casual and friendly yet efficient and professional. If they don't have an answer on the spot they will get it Casual and friendly yet efficient and professional. If they don't have an answer on the spot they will get it More
by rjschneid5532
August 25, 2024
Waited a long time for my vehicle. I apparently was due for a 50,000 mile maintenance check which was never relayed to me. I received an email to remind me after I was just there & did I apparently was due for a 50,000 mile maintenance check which was never relayed to me. I received an email to remind me after I was just there & did I want to make another appointment. Why not ask while I'm already there for service? I also really want a straight up oil change which is not available on the website. I always get an oil change that includes a tire rotation. Why do I need a tire rotation every time I come in for an oil change? I will most likely be looking to get my oil changed somewhere else. I have done a lot of business with Burtness in Orfordville as well as purchased 3 trucks from there & my sister purchased a car. We both feel the service is not what it used to be. More
by D_ZEILINGER
Employees Worked With
WHY?
August 24, 2024
The dealerships service and parts department exceeded my expectations while my vehicle was in for repair. I highly recommended this dealership. expectations while my vehicle was in for repair. I highly recommended this dealership. More
by matthewschwarz
Employees Worked With
Matt N. Service
August 21, 2024
Very comfortable and relaxing environment, never once did we feel pressured. James was very considerate of us, and gave us the time we needed to make the decision that would be right for us. Burtness Chevrol we feel pressured. James was very considerate of us, and gave us the time we needed to make the decision that would be right for us. Burtness Chevrolet, Orfordville Wi. will be the first stop we make when shopping for our next vehicle. More
by w.lieber1
Employees Worked With
August 21, 2024
We had a great experience with Jared Dutcher. We hope to deal with him again in the future. We hope to deal with him again in the future. More
by nanamonat21
August 20, 2024
Very quick and efficient oil change rotate tires and car wash. Friendly staff also had the chance to look at new inventory they had available wash. Friendly staff also had the chance to look at new inventory they had available More
by KMLANTZ
Employees Worked With
August 19, 2024
Great place to buy your vehicles and the services is good too And a person answers the phone when you call too And a person answers the phone when you call More
by Gill
