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Burtness Chevrolet, INC.

Orfordville, WI

Overview
Employees
Reviews
Vehicles
4.8
274 Reviews
Established in 1921 by Elmer Burtness, Burtness Chevrolet has grown from a small, agricultural Chevrolet dealership and Standard gasoline station into one of the most prominent Chevrolet franchises in southern Wisconsin. Although the gas pumps have long been forgotten, the Bowditch family, which currently owns the dealership, still prides itself on the same principles and values Elmer envisioned: being the leader in outstanding service to customers and their vehicles. With its small-town roots planted in Orfordville, Wisconsin, Burtness Chevrolet serves customers from southern Wisconsin and northern Illinois. Its customers are loyal. Many have purchased all their vehicles from Burtness. The employees are loyal, too. Burtness employs more than 35 family members, who have more than 400 years of combined dedicated service. Burtness strives to be the employer of choice in the area. Our award-winning sales department goes beyond the call of duty. If you are looking for a particular car, truck or SUV – with whatever color or options, Burtness will find the perfect vehicle for you at no additional cost. And, if you can’t get away from your busy home or work schedule for that needed oil change or service repair, our sales staff or courtesy drivers will pick up your Burtness vehicle from home or work leave you with a vehicle to drive. Your vehicle will then be returned to you promptly upon completion. Burtness Chevrolet boasts eight ASE-certified and master technicians working with state-of-the-art, factory-certified equipment, which ensures that your vehicle is fixed properly and efficiently the first visit. In fact, General Motors has referred customers to our service department for that hard-to-find electrical or drivability issue. For customers who purchase their new or preowned vehicle from Burtness Chevrolet, our service department has retained a fleet of 20 loaner vehicles for your use while your vehicle is being serviced. The Burtness Chevrolet family warmly invites you to become part of our extended family. Taking care of our customer is a tradition that Elmer Burtness started and the staff at Burtness Chevrolet still offers today in the same small town where it began more than 80 years ago.
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802 Genesis Dr

Orfordville, WI

53576

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Showing 275 reviews

April 28, 2024

It went well today quick and easy to get in and out Thank you Donna More

by djlmorr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan
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Jul 30, 2024 -

Burtness Chevrolet, INC. responded

Thank you, Donna! We’re glad to hear that your visit went quickly and smoothly. We appreciate your feedback and look forward to seeing you again!

April 27, 2024

Always a great experience, matt and his team are amazing to work with, and have a very small town feel. More

by jommodt909
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
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Jul 30, 2024 -

Burtness Chevrolet, INC. responded

Thank you for the wonderful review! We’re delighted to hear that Matt and his team provide you with a great experience and that you enjoy the small-town feel. We appreciate your support and look forward to serving you again!

April 27, 2024

Service department is very accommodating. Rental car ready when needed and and return of rental car and pick up of mine went very fast and friendly, Kyle is great! More

by Sam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Kobs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Townsend
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lance Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Bowditch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle in service, is 5 a 5 star worker.
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Jul 30, 2024 -

Burtness Chevrolet, INC. responded

Thank you for the great feedback! We’re thrilled to hear that Kyle and our service department provided you with fast, friendly, and accommodating service. We appreciate your support and look forward to assisting you again!

April 24, 2024

Great place to buy and trade autos. Great people to work with. Very pleased with the service. More

by dbhoff2
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Bowditch
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 30, 2024 -

Burtness Chevrolet, INC. responded

Thank you for the fantastic feedback! We’re glad to hear that you had a great experience buying and trading autos with us and that you’re pleased with the service. We appreciate your support and look forward to assisting you again!

April 23, 2024

The dealership is trustworthy and have friendly staff. I will always use them for our vehicle needs. More

by alissahantke
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Jason
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lance Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Bowditch
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 30, 2024 -

Burtness Chevrolet, INC. responded

Thank you for your kind words! We’re thrilled to hear that you find our dealership trustworthy and our staff friendly. We appreciate your loyalty and look forward to serving you for all your vehicle needs!

April 21, 2024

Burtness Chevrolet is the best dealership around! ! Anna Ryan is amazing to work with! Thank you for making my new truck purchase so smooth. Everyone at Burtness is so friendly, courteous and helpful! More

by lkroherty33
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anna Ryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Bowditch
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 22, 2024 -

Burtness Chevrolet, INC. responded

We're thrilled to hear that you had such a positive experience at Burtness Chevrolet and with Anna Ryan! Making your new truck purchase smooth and enjoyable is what we aim for, and we're glad we could meet your expectations. Thank you for your kind words about our team's friendliness, courtesy, and helpfulness. If you ever need anything else or have any questions, feel free to reach out. We're here to help!

April 21, 2024

Great service, that’s why I keep coming back, and telling everyone about it. Thanks again More

by mjwillger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 22, 2024 -

Burtness Chevrolet, INC. responded

We're thrilled to hear that you've had great service and that you continue to return and spread the word about us! Thank you for your kind words and for recommending us to others. We appreciate your support and look forward to serving you again in the future. If you ever need anything else or have any questions, feel free to reach out. We're here to help!

April 21, 2024

Friendly, courteous, small town feel but big city benefits. I’ve been a customer of Burtness since 1972 when I bought my first car. Wish I still had it, 1968 Firebird….. More

by r.geschke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Kobs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service Department
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Apr 22, 2024 -

Burtness Chevrolet, INC. responded

We're delighted to hear that you appreciate the friendly and courteous service at Burtness, along with the small town feel and big city benefits! It's wonderful to know that you've been a loyal customer since 1972, and we appreciate your continued trust in us over the years. Thank you for sharing, and if there's anything else we can assist you with or if you have any questions, please don't hesitate to reach out. We're here to help!

April 21, 2024

This was for a Safety Recall which I called to make an appointment.to get scheduled, was surprised to get it in the very next day with a very early, Schedule time, which I prefer. More

by bojo2103
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anna Ryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Townsend
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Receptionist & Service Dept. Rick
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Apr 22, 2024 -

Burtness Chevrolet, INC. responded

We're glad to hear that you were able to schedule your Safety Recall appointment quickly and at a convenient time! Providing prompt and convenient service is important to us, and we're pleased we could accommodate your preference for an early schedule. If you have any further feedback or if there's anything else we can assist you with, please let us know. We appreciate your support!

April 16, 2024

Recently purchased a car from Burtness Chevrolet and had an excellent experience. Chris Jason went above and beyond for me. The buying process was smooth, and I couldn't be happier with my new car. Highly r More

by ashlynellefson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Jason
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Bowditch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 22, 2024 -

Burtness Chevrolet, INC. responded

We're thrilled to hear that you had an excellent experience purchasing a car from Burtness Chevrolet! Chris Jason and our team are dedicated to providing exceptional service, and we're glad he went above and beyond for you. It's wonderful to know that the buying process was smooth and that you're happy with your new car. Thank you for recommending us to others in the market for a vehicle. If you ever need anything else or have any questions, feel free to reach out. We appreciate your support!

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