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Burtness Chevrolet, INC.
Orfordville, WI
265 Reviews
Established in 1921 by Elmer Burtness, Burtness Chevrolet has grown from a small, agricultural Chevrolet dealership and Standard gasoline station into one of the most prominent Chevrolet franchises in southern Wisconsin. Although the gas pumps have long been forgotten, the Bowditch family, which currently owns the dealership, still prides itself on the same principles and values Elmer envisioned: being the leader in outstanding service to customers and their vehicles.
With its small-town roots planted in Orfordville, Wisconsin, Burtness Chevrolet serves customers from southern Wisconsin and northern Illinois. Its customers are loyal. Many have purchased all their vehicles from Burtness. The employees are loyal, too. Burtness employs more than 35 family members, who have more than 400 years of combined dedicated service. Burtness strives to be the employer of choice in the area.
Our award-winning sales department goes beyond the call of duty. If you are looking for a particular car, truck or SUV – with whatever color or options, Burtness will find the perfect vehicle for you at no additional cost. And, if you can’t get away from your busy home or work schedule for that needed oil change or service repair, our sales staff or courtesy drivers will pick up your Burtness vehicle from home or work leave you with a vehicle to drive. Your vehicle will then be returned to you promptly upon completion.
Burtness Chevrolet boasts eight ASE-certified and master technicians working with state-of-the-art, factory-certified equipment, which ensures that your vehicle is fixed properly and efficiently the first visit. In fact, General Motors has referred customers to our service department for that hard-to-find electrical or drivability issue. For customers who purchase their new or preowned vehicle from Burtness Chevrolet, our service department has retained a fleet of 20 loaner vehicles for your use while your vehicle is being serviced.
The Burtness Chevrolet family warmly invites you to become part of our extended family. Taking care of our customer is a tradition that Elmer Burtness started and the staff at Burtness Chevrolet still offers today in the same small town where it began more than 80 years ago.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:30 AM - 3:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:30 AM - 3:00 PM
Sunday Closed
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Showing 265 reviews
Verified Customer
May 12, 2025
Needed lots of work done and I couldn’t afford it, they let me use one of the loaners for a while while I tried to get everything figured out and get the replacement part. I was planning to have them do it let me use one of the loaners for a while while I tried to get everything figured out and get the replacement part. I was planning to have them do it so they started the work and I found someone cheaper so unfortunately they started working on the car. I was pretty upset about that at first but they were kind enough to put the parts back into my vehicle for me which I appreciated the most because they didn’t have to do that from the work they already did! I appreciated this soooo much from them since I didn’t have the funds to pay that amount they were charging! More
by Emily
Employees Worked With
Service- Nate and Matt
May 12, 2025
They were efficient and able to get me in same day. always impressed with service dept. Washed truck without me asking, even took out the bag in back of truck before washing! 👍👍👍 always impressed with service dept. Washed truck without me asking, even took out the bag in back of truck before washing! 👍👍👍 More
by andrewthostenson
Employees Worked With
Mike - Service
May 11, 2025
Service was great! Always very informative and willing to answer any questions you may have. Staff is very knowledgeable about the products and services they offer. Always very informative and willing to answer any questions you may have. Staff is very knowledgeable about the products and services they offer. More
by jmjpony
Employees Worked With
Dan Klassy
May 09, 2025
My concerns were downplayed, communication was poor, I had to complain for basic services and customer service, and they did not even wash my car after having it for months. There was little to nothing do had to complain for basic services and customer service, and they did not even wash my car after having it for months. There was little to nothing done to keep my loyalty to this dealership. GM also dropped the ball in their part in my situation. Everyone just passed the buck and played the blame game to not be held accountable and to not have to pay for coverage of their products and services. More
by Camtar
Employees Worked With
Service Department
May 04, 2025
Brought my new 2025 car in for transmission issues. Was “ready” a week early and within 2 days and less than 50 miles has major electrical issues that it needs to go back into the shop for. Was “ready” a week early and within 2 days and less than 50 miles has major electrical issues that it needs to go back into the shop for. More
by Dwinchell88
Employees Worked With
N/a
May 03, 2025
Our experience at Burtness was very nice and they made it easy for us. We love buying from Burtness! easy for us. We love buying from Burtness! More
by vmv2015
