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Burtness Chevrolet, INC.

Orfordville, WI

Overview
Employees
Reviews
Vehicles
4.9
168 Reviews
Established in 1921 by Elmer Burtness, Burtness Chevrolet has grown from a small, agricultural Chevrolet dealership and Standard gasoline station into one of the most prominent Chevrolet franchises in southern Wisconsin. Although the gas pumps have long been forgotten, the Bowditch family, which currently owns the dealership, still prides itself on the same principles and values Elmer envisioned: being the leader in outstanding service to customers and their vehicles. With its small-town roots planted in Orfordville, Wisconsin, Burtness Chevrolet serves customers from southern Wisconsin and northern Illinois. Its customers are loyal. Many have purchased all their vehicles from Burtness. The employees are loyal, too. Burtness employs more than 35 family members, who have more than 400 years of combined dedicated service. Burtness strives to be the employer of choice in the area. Our award-winning sales department goes beyond the call of duty. If you are looking for a particular car, truck or SUV – with whatever color or options, Burtness will find the perfect vehicle for you at no additional cost. And, if you can’t get away from your busy home or work schedule for that needed oil change or service repair, our sales staff or courtesy drivers will pick up your Burtness vehicle from home or work leave you with a vehicle to drive. Your vehicle will then be returned to you promptly upon completion. Burtness Chevrolet boasts eight ASE-certified and master technicians working with state-of-the-art, factory-certified equipment, which ensures that your vehicle is fixed properly and efficiently the first visit. In fact, General Motors has referred customers to our service department for that hard-to-find electrical or drivability issue. For customers who purchase their new or preowned vehicle from Burtness Chevrolet, our service department has retained a fleet of 20 loaner vehicles for your use while your vehicle is being serviced. The Burtness Chevrolet family warmly invites you to become part of our extended family. Taking care of our customer is a tradition that Elmer Burtness started and the staff at Burtness Chevrolet still offers today in the same small town where it began more than 80 years ago.
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802 Genesis Dr

Orfordville, WI

53576

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Showing 168 reviews

December 19, 2023

I explained to my salesperson that I wanted to replace my 2019 Silverado LTZ with a 2024 Silverado with the same equipment. He ordered and because it was an LT it wasn't even close. No wheres near the same More

by davekol51
Recommend Dealer
No
Employees Worked With
James Lee
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Dec 19, 2023 -

Burtness Chevrolet, INC. responded

We sincerely apologize for the inconvenience you experienced during your recent purchase. We understand the importance of receiving a vehicle with the correct specifications, and we regret any confusion that may have occurred in the ordering process. Our team is committed to resolving this matter promptly and to your satisfaction. We have taken note of your concerns regarding the response time and lack of communication, and we assure you that we are actively addressing these issues internally. Brian Bowditch, the owner, is available to discuss your situation further and work towards a resolution. Please reach out to him directly at 608-879-2973. Your feedback is valuable to us, and we appreciate the opportunity to make things right.

January 19, 2023

Have sent several messages through cars. com on different vehicles and it takes them days to respond!!! More

by scms
Recommend Dealer
No
Employees Worked With
No one
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August 01, 2016

loyalty doesnt matter to burtness After years of buying cars and trucks from burtness Iwas insulted by the trade in offer from Burtness. there was no haggling in it. I went Finley Denk More

by new gmc owner
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
OLeary
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October 26, 2012

I contacted Lance to purchase a new vehicle - he searched for the vehicle I wanted - offered me many options (order, buy off the lot, use a loaner in the mean time, etc)... Long story short, I went with an More

by kristad
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance & Brian
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October 12, 2012

This was my first experience with Burtness, however, my family has purchased from their before. I had one of the best experiences while there. The people that work there are very friendly and want to hel More

by sglass
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike
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September 26, 2012

They had my car in and out, didn't have to wait forever. (they offered a free loaner car if I didn't want to wait) They were all very friendly! My car has been running great! More

by misschristy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan and Rick
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September 26, 2012

We recently purchased a vehicle from Lance at Burtness Chevrolet in Orfordville. He was great to work with, answered all of our questions and we will recommend Lance and Burtness to everyone we know. More

by tonia.millard
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance Baker
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September 26, 2012

I have not bought a vehicle recently but have bought many in the past. Everytime I leave is always a memorable experience. I would not go to any other dealership. More

by catherine.morsefrance
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary
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