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Burtness Chevrolet, INC.

Orfordville, WI

Overview
Employees
Reviews
Vehicles
4.9
169 Reviews
Established in 1921 by Elmer Burtness, Burtness Chevrolet has grown from a small, agricultural Chevrolet dealership and Standard gasoline station into one of the most prominent Chevrolet franchises in southern Wisconsin. Although the gas pumps have long been forgotten, the Bowditch family, which currently owns the dealership, still prides itself on the same principles and values Elmer envisioned: being the leader in outstanding service to customers and their vehicles. With its small-town roots planted in Orfordville, Wisconsin, Burtness Chevrolet serves customers from southern Wisconsin and northern Illinois. Its customers are loyal. Many have purchased all their vehicles from Burtness. The employees are loyal, too. Burtness employs more than 35 family members, who have more than 400 years of combined dedicated service. Burtness strives to be the employer of choice in the area. Our award-winning sales department goes beyond the call of duty. If you are looking for a particular car, truck or SUV – with whatever color or options, Burtness will find the perfect vehicle for you at no additional cost. And, if you can’t get away from your busy home or work schedule for that needed oil change or service repair, our sales staff or courtesy drivers will pick up your Burtness vehicle from home or work leave you with a vehicle to drive. Your vehicle will then be returned to you promptly upon completion. Burtness Chevrolet boasts eight ASE-certified and master technicians working with state-of-the-art, factory-certified equipment, which ensures that your vehicle is fixed properly and efficiently the first visit. In fact, General Motors has referred customers to our service department for that hard-to-find electrical or drivability issue. For customers who purchase their new or preowned vehicle from Burtness Chevrolet, our service department has retained a fleet of 20 loaner vehicles for your use while your vehicle is being serviced. The Burtness Chevrolet family warmly invites you to become part of our extended family. Taking care of our customer is a tradition that Elmer Burtness started and the staff at Burtness Chevrolet still offers today in the same small town where it began more than 80 years ago.
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802 Genesis Dr

Orfordville, WI

53576

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Showing 169 reviews

April 04, 2024

EASY TO WORK WITH RON KOBS HELPED US SO MUCH! ! THANKS FOR A GREAT EXPERIENCE!! More

by 37farmgirl
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ron Kobs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Townsend
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Bowditch
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 11, 2024 -

Burtness Chevrolet, INC. responded

We're delighted to hear that you had a great experience working with Ron Kobs! Making the car-buying process easy and enjoyable is what we strive for, and we're glad he was able to assist you so effectively. Thank you for your kind words, and we appreciate your feedback. If you have any further needs or questions, don't hesitate to reach out.

April 03, 2024

Cass went above and beyond to make sure my truck was serviced properly. I have used Burtness for decades and they have always been accommodating. More

by vpolglaze
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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Apr 11, 2024 -

Burtness Chevrolet, INC. responded

We're thrilled to hear that Cass went above and beyond to ensure your truck was serviced properly! Providing exceptional service is what we aim for, and we're delighted that we could meet your expectations. Thank you for your decades of loyalty and for choosing Burtness for your automotive needs. We look forward to continuing to serve you for many more years to come!

April 02, 2024

Kyle and Dan in service were both thorough and great to deal with. Mike in finance was helpful in quoting a new service contract as well. Excellent dealership. More

by mike@burtnesschevy.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Townsend
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 11, 2024 -

Burtness Chevrolet, INC. responded

We're thrilled to hear that Kyle and Dan provided thorough and great service, and that Mike in finance was helpful in quoting a new service contract for you! Providing excellent service is what we strive for, and we're delighted that we could meet your expectations. Thank you for your kind words and for choosing us as your dealership. We look forward to serving you again in the future!

April 02, 2024

Very friendly place to have my car serviced. They were very punctual to start on time and finished quickly More

by RODM0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anna Ryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 11, 2024 -

Burtness Chevrolet, INC. responded

We're delighted to hear that you had a very friendly experience having your car serviced with us! Being punctual and efficient is important to us, and we're glad we could start on time and finish quickly for you. Thank you for choosing us for your automotive needs, and we look forward to serving you again in the future!

March 29, 2024

Excellent service. Always very friendly and accommodating. The service department is very organized and efficient. More

by busfield22
Recommend Dealer
Yes
Employees Worked With
James Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anna Ryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Bowditch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jared Dutcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Kobs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kerrie Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan "Fuzzy" Powers
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 11, 2024 -

Burtness Chevrolet, INC. responded

We're thrilled to hear that you received excellent service and found our team to be very friendly and accommodating! Ensuring a well-organized and efficient service experience is important to us, and we're delighted that we could meet your expectations. Thank you for choosing us for your automotive needs, and we look forward to continuing to serve you with the same level of excellence in the future!

March 26, 2024

Lance is always a pleasure to deal with, the rest of the team is always very polite and helpful also. More

by tod.luedy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lance Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 11, 2024 -

Burtness Chevrolet, INC. responded

We're delighted to hear that Lance has consistently provided you with a pleasant experience, and that the rest of our team has been polite and helpful as well! Ensuring positive interactions with our customers is important to us, and we're glad that we could meet your expectations. Thank you for your kind words and for choosing us for your automotive needs. We look forward to serving you again in the future!

March 23, 2024

Great service great people to deal with always satisfied with the service they provide would recommend them to everyone. More

by clane2910
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Kobs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 23, 2024 -

Burtness Chevrolet, INC. responded

We're delighted to hear that you're always satisfied with the service provided by our team! Providing great service and ensuring customer satisfaction are our top priorities, and it's wonderful to know that we've met your expectations. Thank you for your kind words and for recommending us to others. We truly appreciate your support and look forward to serving you and your referrals in the future!

March 21, 2024

Satisfied with this old man. Nice experience Happy wife so happy life! Drive on big boy! More

by ejpage18
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
James Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Jason
3.0
This rating includes all reviews, with more weight given to recent reviews.
Lance Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Bowditch
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 25, 2024 -

Burtness Chevrolet, INC. responded

We're delighted to hear that you had a positive experience with us! Ensuring customer satisfaction is always our goal, and we're glad we could contribute to making both you and your wife happy. If you have any further questions or need assistance in the future, feel free to reach out. We're here to help!

March 20, 2024

I am an online shopper. Reached out to get more pictures of the car mostly because we do not live in WI. They sent me a great video. Set up a test drive. They had the car More

by alexusmom2001
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jared Dutcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Kobs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Jason
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 23, 2024 -

Burtness Chevrolet, INC. responded

We're delighted to hear that you had such a positive experience with us, especially as an online shopper! It's fantastic that our team was able to provide you with more pictures and a video of the car, making it easier for you to make a decision. We're glad that the test drive went smoothly and that we were able to address the alignment issue promptly. Thank you for choosing us for your car purchase, and we look forward to assisting you again in the future.

March 20, 2024

We always have a great experience at Burtness, a friendly team that listens to your wants and needs and does there best to make it happen. More

by mje1997
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anna Ryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lance Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Bowditch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 23, 2024 -

Burtness Chevrolet, INC. responded

We're delighted to hear that you always have a great experience with us! Our team at Burtness Chevrolet takes pride in providing friendly service and listening to our customers' wants and needs. It's wonderful to know that we've been able to meet your expectations and make your car-buying journey a positive one. Thank you for your kind words and for choosing Burtness Chevrolet. We look forward to continuing to serve you in the future!

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