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Burtness Chevrolet, INC.

Orfordville, WI

4.9
169 Reviews
Established in 1921 by Elmer Burtness, Burtness Chevrolet has grown from a small, agricultural Chevrolet dealership and Standard gasoline station into one of the most prominent Chevrolet franchises in southern Wisconsin. Although the gas pumps have long been forgotten, the Bowditch family, which currently owns the dealership, still prides itself on the same principles and values Elmer envisioned: being the leader in outstanding service to customers and their vehicles. With its small-town roots planted in Orfordville, Wisconsin, Burtness Chevrolet serves customers from southern Wisconsin and northern Illinois. Its customers are loyal. Many have purchased all their vehicles from Burtness. The employees are loyal, too. Burtness employs more than 35 family members, who have more than 400 years of combined dedicated service. Burtness strives to be the employer of choice in the area. Our award-winning sales department goes beyond the call of duty. If you are looking for a particular car, truck or SUV – with whatever color or options, Burtness will find the perfect vehicle for you at no additional cost. And, if you can’t get away from your busy home or work schedule for that needed oil change or service repair, our sales staff or courtesy drivers will pick up your Burtness vehicle from home or work leave you with a vehicle to drive. Your vehicle will then be returned to you promptly upon completion. Burtness Chevrolet boasts eight ASE-certified and master technicians working with state-of-the-art, factory-certified equipment, which ensures that your vehicle is fixed properly and efficiently the first visit. In fact, General Motors has referred customers to our service department for that hard-to-find electrical or drivability issue. For customers who purchase their new or preowned vehicle from Burtness Chevrolet, our service department has retained a fleet of 20 loaner vehicles for your use while your vehicle is being serviced. The Burtness Chevrolet family warmly invites you to become part of our extended family. Taking care of our customer is a tradition that Elmer Burtness started and the staff at Burtness Chevrolet still offers today in the same small town where it began more than 80 years ago.
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802 Genesis Dr

Orfordville, WI

53576

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Showing 169 reviews

April 08, 2024

Staff is always friendly and helpful. I feel they have my best interests at heart. More

by jwkmpohl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kerrie Schmidt
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Townsend
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2024 -

Burtness Chevrolet, INC. responded

We're delighted to hear that you consistently find our staff friendly and helpful! Ensuring our customers' best interests are at heart is a priority for us, and we're glad that you feel well taken care of. Thank you for your kind words and for choosing us. If you ever need anything or have any questions, please don't hesitate to reach out.

April 05, 2024

Went for my first oil change, I was in and out in a short time with no problems. More

by jbgfamly
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2024 -

Burtness Chevrolet, INC. responded

We're glad to hear that your first oil change went smoothly and efficiently! Providing quick service with no issues is what we aim for, and we're delighted that we could meet your expectations. Thank you for choosing us for your automotive needs, and we look forward to serving you again in the future!

April 05, 2024

Burtness is always friendly, professional and delivers what they promise. They have gone above and beyond for me several times. More

by jchernik
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anna Ryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2024 -

Burtness Chevrolet, INC. responded

We're thrilled to hear that you've had consistently positive experiences with us at Burtness! Providing friendly, professional service and delivering on our promises are top priorities for us, and we're glad that we've been able to exceed your expectations multiple times. Thank you for your kind words and for choosing us. We look forward to continuing to go above and beyond for you in the future!

April 04, 2024

Outstanding Dealership, Burtness Chevy takes care of their customers from sales all the way to service!! More

by chrisjason64
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Jason
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lance Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Bowditch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2024 -

Burtness Chevrolet, INC. responded

We're thrilled to hear that you've had an outstanding experience with Burtness Chevy! Taking care of our customers throughout the sales and service process is a top priority for us, and we're delighted that we could meet your expectations. Thank you for your kind words and for choosing us. We look forward to continuing to provide you with excellent service in the future!

April 04, 2024

Burtness always treats you like family no matter what you bring them to work on. More

by cleazb1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anna Ryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Townsend
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lance Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Bowditch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan Klassy 5 stars
Apr 11, 2024 -

Burtness Chevrolet, INC. responded

We're thrilled to hear that you feel like part of the family when you come to Burtness, regardless of what service you need! Treating our customers with care and respect is a priority for us, and we're glad that sentiment shines through in your experience. Thank you for your kind words and for entrusting us with your automotive needs. We look forward to continuing to provide you with excellent service in the future!

April 04, 2024

The purchase of our new truck was a great experience. Ron and staff were easy to work with and a pleasure to do business with. More

by jeffjauch
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ron Kobs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Townsend
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2024 -

Burtness Chevrolet, INC. responded

We're thrilled to hear that your truck purchase was a great experience! Ron and our staff strive to make the process easy and enjoyable, and we're delighted that they were able to assist you effectively. Thank you for your kind words, and we appreciate your business. If you have any further needs or questions, don't hesitate to reach out.

April 04, 2024

Brian Bowditch is a great business owner and an all around great guy. He is a very caring dedicated person. More

by Marilyn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Bowditch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2024 -

Burtness Chevrolet, INC. responded

We're delighted to hear such positive feedback about Brian Bowditch! Being a caring and dedicated business owner is crucial to him, and we're glad he exemplifies those qualities. Thank you for sharing your experience, and we'll be sure to pass along your kind words to Brian. If you have any further feedback or questions, feel free to reach out.

April 04, 2024

Got in on time and out in a timely manner. Friendly customer service. Truck was clean. More

by handyman4e
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
service
Apr 11, 2024 -

Burtness Chevrolet, INC. responded

We're glad to hear that your service appointment went smoothly and that you were satisfied with our friendly customer service! Ensuring timely service and a clean vehicle is important to us, and we're pleased we could meet your expectations. Thank you for choosing us for your automotive needs, and we look forward to serving you again in the future!

April 04, 2024

The best dealership around! We love going to Burtness for all of our vehicle service. More

by lzimmerman0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan in the service department.
Apr 11, 2024 -

Burtness Chevrolet, INC. responded

We're thrilled to hear that you consider Burtness the best dealership around! Providing top-notch vehicle service is what we strive for, and we're delighted that you love coming to us for all your automotive needs. Thank you for your loyalty and for choosing us as your dealership. We look forward to continuing to provide you with excellent service for years to come!

April 04, 2024

Always outstanding service and friendly staff when you go there for service or to buy a car no place better More

by nosocksshoes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Jason
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2024 -

Burtness Chevrolet, INC. responded

We're thrilled to hear that you consistently receive outstanding service and encounter friendly staff when you visit us! Providing top-notch service and a welcoming atmosphere is what we strive for, and we're delighted that we've been able to meet your expectations. Thank you for your kind words and for choosing us for your automotive needs. We look forward to serving you again in the future!

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