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Burtness Chevrolet, INC.

Orfordville, WI

Overview
Employees
Reviews
Vehicles
4.9
169 Reviews
Established in 1921 by Elmer Burtness, Burtness Chevrolet has grown from a small, agricultural Chevrolet dealership and Standard gasoline station into one of the most prominent Chevrolet franchises in southern Wisconsin. Although the gas pumps have long been forgotten, the Bowditch family, which currently owns the dealership, still prides itself on the same principles and values Elmer envisioned: being the leader in outstanding service to customers and their vehicles. With its small-town roots planted in Orfordville, Wisconsin, Burtness Chevrolet serves customers from southern Wisconsin and northern Illinois. Its customers are loyal. Many have purchased all their vehicles from Burtness. The employees are loyal, too. Burtness employs more than 35 family members, who have more than 400 years of combined dedicated service. Burtness strives to be the employer of choice in the area. Our award-winning sales department goes beyond the call of duty. If you are looking for a particular car, truck or SUV – with whatever color or options, Burtness will find the perfect vehicle for you at no additional cost. And, if you can’t get away from your busy home or work schedule for that needed oil change or service repair, our sales staff or courtesy drivers will pick up your Burtness vehicle from home or work leave you with a vehicle to drive. Your vehicle will then be returned to you promptly upon completion. Burtness Chevrolet boasts eight ASE-certified and master technicians working with state-of-the-art, factory-certified equipment, which ensures that your vehicle is fixed properly and efficiently the first visit. In fact, General Motors has referred customers to our service department for that hard-to-find electrical or drivability issue. For customers who purchase their new or preowned vehicle from Burtness Chevrolet, our service department has retained a fleet of 20 loaner vehicles for your use while your vehicle is being serviced. The Burtness Chevrolet family warmly invites you to become part of our extended family. Taking care of our customer is a tradition that Elmer Burtness started and the staff at Burtness Chevrolet still offers today in the same small town where it began more than 80 years ago.
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802 Genesis Dr

Orfordville, WI

53576

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Showing 169 reviews

April 21, 2024

Great service, that’s why I keep coming back, and telling everyone about it. Thanks again More

by mjwillger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 22, 2024 -

Burtness Chevrolet, INC. responded

We're thrilled to hear that you've had great service and that you continue to return and spread the word about us! Thank you for your kind words and for recommending us to others. We appreciate your support and look forward to serving you again in the future. If you ever need anything else or have any questions, feel free to reach out. We're here to help!

April 21, 2024

Friendly, courteous, small town feel but big city benefits. I’ve been a customer of Burtness since 1972 when I bought my first car. Wish I still had it, 1968 Firebird….. More

by r.geschke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Kobs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service Department
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Apr 22, 2024 -

Burtness Chevrolet, INC. responded

We're delighted to hear that you appreciate the friendly and courteous service at Burtness, along with the small town feel and big city benefits! It's wonderful to know that you've been a loyal customer since 1972, and we appreciate your continued trust in us over the years. Thank you for sharing, and if there's anything else we can assist you with or if you have any questions, please don't hesitate to reach out. We're here to help!

April 21, 2024

This was for a Safety Recall which I called to make an appointment.to get scheduled, was surprised to get it in the very next day with a very early, Schedule time, which I prefer. More

by bojo2103
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anna Ryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Townsend
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Receptionist & Service Dept. Rick
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Apr 22, 2024 -

Burtness Chevrolet, INC. responded

We're glad to hear that you were able to schedule your Safety Recall appointment quickly and at a convenient time! Providing prompt and convenient service is important to us, and we're pleased we could accommodate your preference for an early schedule. If you have any further feedback or if there's anything else we can assist you with, please let us know. We appreciate your support!

April 16, 2024

Recently purchased a car from Burtness Chevrolet and had an excellent experience. Chris Jason went above and beyond for me. The buying process was smooth, and I couldn't be happier with my new car. Highly r More

by ashlynellefson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Jason
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Bowditch
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 22, 2024 -

Burtness Chevrolet, INC. responded

We're thrilled to hear that you had an excellent experience purchasing a car from Burtness Chevrolet! Chris Jason and our team are dedicated to providing exceptional service, and we're glad he went above and beyond for you. It's wonderful to know that the buying process was smooth and that you're happy with your new car. Thank you for recommending us to others in the market for a vehicle. If you ever need anything else or have any questions, feel free to reach out. We appreciate your support!

April 16, 2024

Anna Ryan always does a great job and my experience in buying a new car through her was great! Burtness Chevrolet is a good place to deal with. More

by dianer2604
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Anna Ryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Bowditch
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 22, 2024 -

Burtness Chevrolet, INC. responded

We're delighted to hear that Anna Ryan provided you with a great buying experience and that you're happy with your new car! Providing excellent service is what we aim for, and we're glad she did a great job assisting you. Thank you for your kind words about Burtness Chevrolet being a good place to deal with. If you ever need anything else or have any questions, feel free to reach out. We're here to help!

April 13, 2024

This was a warranty repair and I can say Dan Klassy handled this as professionally as possible. I thank the Burtness family for Dan Klassy and his professionalism. More

by jss513
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Klassy
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Apr 22, 2024 -

Burtness Chevrolet, INC. responded

We're pleased to hear that Dan Klassy handled your warranty repair professionally! Providing excellent service is our priority, and we're glad he met your expectations. Thank you for your kind words about his professionalism and for your appreciation of the Burtness family. If you ever need anything else or have any questions, feel free to reach out. We're here to help!

April 12, 2024

Burtness always gives a friendly prompt greeting and service, oil change and tire rotation, was fast. More

by jadekv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service manager
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Apr 22, 2024 -

Burtness Chevrolet, INC. responded

We're delighted to hear that you received a friendly and prompt greeting at Burtness! Providing fast service for your oil change and tire rotation is important to us, and we're glad we could meet your expectations. If you have any further feedback or if there's anything else we can assist you with, please let us know. We appreciate your support!

April 11, 2024

Everyone at Burtness Chevrolet is friendly, courteous, and helpful. We have always been satisfied with the service. More

by theron.benedict
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan "Fuzzy" Powers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Jason
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 22, 2024 -

Burtness Chevrolet, INC. responded

We're thrilled to hear that everyone at Burtness Chevrolet has been friendly, courteous, and helpful! Providing excellent service is what we strive for, and we're glad we could consistently meet your expectations. If you ever need anything else or have any questions, feel free to reach out. We appreciate your continued support!

April 11, 2024

So professional and helpful. The whole process went so smooth. Very happy with how it went More

by lindakayr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Jason
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Bowditch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 11, 2024 -

Burtness Chevrolet, INC. responded

We're thrilled to hear that you found our team to be professional and helpful, and that the entire process went smoothly for you! Providing a seamless experience is our goal, and we're delighted that we could meet your expectations. Thank you for your positive feedback, and we're happy to have been of service to you. If you have any further needs or questions, don't hesitate to reach out.

April 09, 2024

Lance is always a pleasure to work with and the staff always make you feel at home. I have bought several vehicles here and always has been a great experience. More

by tod.luedy
Recommend Dealer
Yes
Employees Worked With
Lance Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 11, 2024 -

Burtness Chevrolet, INC. responded

We're thrilled to hear that Lance and our staff have consistently provided you with a great experience! Making our customers feel at home and ensuring a seamless car-buying process is what we strive for, and we're delighted that we could meet your expectations each time. Thank you for your loyalty and for choosing us for your vehicle purchases. We look forward to serving you again in the future!

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