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Burtness Chevrolet, INC.

Orfordville, WI

4.9
169 Reviews
Established in 1921 by Elmer Burtness, Burtness Chevrolet has grown from a small, agricultural Chevrolet dealership and Standard gasoline station into one of the most prominent Chevrolet franchises in southern Wisconsin. Although the gas pumps have long been forgotten, the Bowditch family, which currently owns the dealership, still prides itself on the same principles and values Elmer envisioned: being the leader in outstanding service to customers and their vehicles. With its small-town roots planted in Orfordville, Wisconsin, Burtness Chevrolet serves customers from southern Wisconsin and northern Illinois. Its customers are loyal. Many have purchased all their vehicles from Burtness. The employees are loyal, too. Burtness employs more than 35 family members, who have more than 400 years of combined dedicated service. Burtness strives to be the employer of choice in the area. Our award-winning sales department goes beyond the call of duty. If you are looking for a particular car, truck or SUV – with whatever color or options, Burtness will find the perfect vehicle for you at no additional cost. And, if you can’t get away from your busy home or work schedule for that needed oil change or service repair, our sales staff or courtesy drivers will pick up your Burtness vehicle from home or work leave you with a vehicle to drive. Your vehicle will then be returned to you promptly upon completion. Burtness Chevrolet boasts eight ASE-certified and master technicians working with state-of-the-art, factory-certified equipment, which ensures that your vehicle is fixed properly and efficiently the first visit. In fact, General Motors has referred customers to our service department for that hard-to-find electrical or drivability issue. For customers who purchase their new or preowned vehicle from Burtness Chevrolet, our service department has retained a fleet of 20 loaner vehicles for your use while your vehicle is being serviced. The Burtness Chevrolet family warmly invites you to become part of our extended family. Taking care of our customer is a tradition that Elmer Burtness started and the staff at Burtness Chevrolet still offers today in the same small town where it began more than 80 years ago.
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802 Genesis Dr

Orfordville, WI

53576

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Showing 169 reviews

May 21, 2024

Always happy with my service at Burtness , both of my equinoxes purchased and survived there. They take excellent care of my vehicle . More

by LOWIR
Recommend Dealer
Yes
Employees Worked With
Sevice . Oil changes etc…
Jul 30, 2024 -

Burtness Chevrolet, INC. responded

It sounds like you've had a consistently positive experience with your Equinoxes at Burtness Chevrolet. If there's anything specific you'd like to share or if you have any questions, feel free to let me know!

May 21, 2024

Great experience. Pricing was right for me. Great to work with and professional. Would recommend. More

by alecfrits.dvm
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ron Kobs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 30, 2024 -

Burtness Chevrolet, INC. responded

It sounds like you had a great experience with both the pricing and the professionalism at Burtness Chevrolet. It's always good to hear when a dealership meets and exceeds expectations! If you have any other thoughts or need assistance, just let me know.

May 21, 2024

Burtness always provides great service at a fair price. The people are friendly and helpful which makes car buying a lot less stressful. More

by rufer.mark
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Jason
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 30, 2024 -

Burtness Chevrolet, INC. responded

It’s great to know that Burtness makes the car buying experience less stressful with their friendly service and fair pricing. It sounds like they’ve earned your trust!

May 21, 2024

Everyone at the dealership worked with me to be sure I had a good experience and left with a vehicle I would be happy with. I would (actually already have), recommend this dealership to anyone considering More

by jcrawf43
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anna Ryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jared Dutcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Townsend
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Bowditch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 30, 2024 -

Burtness Chevrolet, INC. responded

It’s fantastic to hear that everyone at the dealership worked together to ensure you had a positive experience and found the perfect vehicle. Your recommendation means a lot!

May 18, 2024

This Service Department always lives up to their name-SERVICE! (Unlike another dealer that I had the misfortune to have to deal with in an emergency situation 80 miles from home.) Burtness has alwa More

by DADIGREENLEE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Townsend
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 30, 2024 -

Burtness Chevrolet, INC. responded

It sounds like Burtness Chevrolet's Service Department has really made a strong impression with their consistency and customer care. It's great that you've found a place that provides such reliable service compared to your past experiences. If there's anything else you'd like to share or if you need further assistance, feel free to let me know!

May 15, 2024

Great service they go out of there way to be helpful always friendly and they fix the problem the first time. Your going to have to go along way to find a better service department or dealer. More

by deborahwurl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan and Matt in service dept
Jul 30, 2024 -

Burtness Chevrolet, INC. responded

It sounds like you’ve consistently had a positive experience with their service department! It’s always reassuring to find a team that’s not only friendly and helpful but also gets the job done right the first time. If you have any more feedback or need assistance with anything else, just let me know!

May 14, 2024

Oil change was all I had done. Went as I expected so there is nothing to report on. More

by JPNELSON
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept.
Jul 30, 2024 -

Burtness Chevrolet, INC. responded

Got it! Sometimes a straightforward oil change is just what you need. If you have any questions or need anything else, feel free to ask!

May 11, 2024

The service department at Burtness is top notch! I always receive GREAT service and care of my vehicle. More

by jalopywoman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anna Ryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 30, 2024 -

Burtness Chevrolet, INC. responded

That’s great to hear! It sounds like the service department at Burtness really takes good care of you and your vehicle. If you need anything else or have any more feedback, just let me know!

May 10, 2024

Anna is great to work with and goes above and beyond for her customers. I would highly recommend her to anyone. More

by dklassy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anna Ryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Townsend
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Jason
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lance Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Bowditch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 30, 2024 -

Burtness Chevrolet, INC. responded

Thank you for your wonderful review! We’re thrilled to hear that Anna went above and beyond for you and that you would highly recommend her. We appreciate your support and look forward to assisting you again!

May 10, 2024

Great dealership to work with always. Appreciate everything they do for customers at all levels. More

by wiplumber
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Jul 30, 2024 -

Burtness Chevrolet, INC. responded

It sounds like Burtness Chevrolet really values its customers and goes above and beyond in service. That’s wonderful to hear! If there’s anything specific you appreciate or any suggestions you have, feel free to share.

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