Burritt Motors
Oswego, NY
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 2:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 12:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 12:30 PM
Sunday Closed
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I would buy here If you have a eye on a vehicle here , I wouldn’t be afraid to buy it here they are good ppl and if u need a sales man Al is the one to see .. for a sa If you have a eye on a vehicle here , I wouldn’t be afraid to buy it here they are good ppl and if u need a sales man Al is the one to see .. for a sales manager make sure u see Randy, if he makes a promise he actually keeps it !! More
Worst place In February I bought a 2017 Elantra from Larry. I asked what auction to you meant on their site. Was told it just meant the best price. I asked how th In February I bought a 2017 Elantra from Larry. I asked what auction to you meant on their site. Was told it just meant the best price. I asked how the tires were on the vehicle he said great. There were scratches on the back which he said they would touch up on my first oil change. I drove the car about a week and low tire pressure light came on. I filled all the tires and the next week it came back on. So I filled them again. Then every day sometimes twice a day I was filling one or two of the tires. I called and told Larry that something was wrong with at least 2 of the tires. I bring it in for an oil change and to fix the tires. They tell me after 2 hours they can't find anything wrong with the tires. Not even 24 hours later the light comes back on. I told them I wanted 4 new tires. I spent 10,000 on this car. They have me bring it back in (takes 3 hours) plug the tire and tell me my warranty is expired. It's only been 2 months... I go home and check the paperwork... is says "as is" sale ???? What on a 2017 car. Then a week later the back tire is loosing air and I put fix a flat in it. What a joke. I will never be scammed again. Their service dept has no clue what is going on and now I have a 2017 car with no warranty... Never again!!! I'm out 5 hours of work sitting in their repair shop, over $50.00 in air cost to fill the tires. And probably $500. To get all new tires. More
Great! Bought a 2014 silverado back in March. My salesmen vinny was very helpful and got me in my truck as quick as possible. Since March I’ve gotten several Bought a 2014 silverado back in March. My salesmen vinny was very helpful and got me in my truck as quick as possible. Since March I’ve gotten several calls just making sure I’m still happy with the truck. Overall great experience. I plan on buying my future vehicals from here. More
Misleading Extremely misleading and did not listen to what you are looking for as a buyer! Argued with us and put words in our mouth and were disrespectful when Extremely misleading and did not listen to what you are looking for as a buyer! Argued with us and put words in our mouth and were disrespectful when we asked to move on. More
Best in the Business I have purchased and leased several cars in my day and Burritt Motors tips them all. Staff are patient and considerate and also conscientious as they I have purchased and leased several cars in my day and Burritt Motors tips them all. Staff are patient and considerate and also conscientious as they put specific customer needs above their personal gain. I am proud to shop and save here More
The whole experience just isn’t there 6 weeks ago I bought a used Ram truck there. My salesman was Andrew H, I have nothing but good things to about him. Everything was quick, easy, and pa 6 weeks ago I bought a used Ram truck there. My salesman was Andrew H, I have nothing but good things to about him. Everything was quick, easy, and painless. Probably the easiest vehicle buying experience I’ve ever had. Now onto the reason for the 1 star rating. A few days ago I had a check engine light come on, so I stopped down to the service department to talk with them. I explained to them I just bought this truck from there 5-6 weeks ago and have a check engine light on and I would like to see what the code is reading. They said they usually charge $100 to run the diagnostic test, but would charge me $50 because I just bought the truck. I asked why they couldn’t just plug a code reader in and let me know what the code is, that’s all I wanted to know. Their response was they didn’t have any techs available and I would have to schedule an appointment. So someone couldn’t take 3-5 minuets out of their day to do what I was requesting? Regardless I was very displeased with the experience. I ended up going down the road to auto zone and they took care of what I needed for free. After I get my free oil change, I will not to returning to Burritts again. I am a person who pays the dealer for routine service work on my vehicles, I will be returning my service needs to Longley Dodge. They treat you with respect, not look at you like a walking dollar sign. More
Best first car ever! I purchased a 2007 Ford Edge in VERY good condition. Jack Cooley was very helpful in adjusting prices to make the deal an easy one. I didn't expect to I purchased a 2007 Ford Edge in VERY good condition. Jack Cooley was very helpful in adjusting prices to make the deal an easy one. I didn't expect to get such a nice, reliable first car at an affordable price. I'll keep Burritt Motors in mind for my second car (probably not for at least 5 years or so) ? More
Service Wanted to charge me $1000.00 to fix my car. Said I needed new expensive parts that were unnecessary. Took it to another service care garage and ended Wanted to charge me $1000.00 to fix my car. Said I needed new expensive parts that were unnecessary. Took it to another service care garage and ended up spending $240.00 to replace broken lines and did not need the replacement part at all. Won't be going there ever again. More
Horrible I will never go back to this dealership, they are liars and cheats. If you go there get things in writing. They say they do a multi-point check befo I will never go back to this dealership, they are liars and cheats. If you go there get things in writing. They say they do a multi-point check before you get a used vehicle and that is a lie. My Dad pickup his truck took it home and looked around and the air filter was filled with sunflower seeds, the power steering cap was extremely hard to get off and when he got it off the fluid was low. When he picked up the truck he only received one key fob and two keys. He asked where the other key fob was and he said there wasn't another one. I know for a fact there was another key fob because my father-in-law just traded the truck in and gave them two key fobs. 3 years ago I bought a car there and they tried the same thing with the key fob but I wouldn't buy the car until I received two key fobs. When I bought my used Avalanche there I was shown the wrong car fax. I was shown a clean car fax for an Avalanche, but when I traded the truck in at another dealer he looked up the car fax and it was in an accident with 200 miles on it and I bought it will 40,000 mile at the time. Now I know why I couldn't get a copy of the car fax, the gentleman would only quickly show me on the computer. That should have been a red flag. I will take the blame for not keeping my guard up. With all the problems from this dealership, My wife and I went to Drivers Village and just bought a brand new 2018 Equinox. I would not consider this dealership at all. I will say that the only good department is the body shop, They are great. More
Wonderful experience! Shopping for a new vehicle at Burritt Motors was a wonderful experience from the time we arrived and spoke with our friendly, courteous salesperson, t Shopping for a new vehicle at Burritt Motors was a wonderful experience from the time we arrived and spoke with our friendly, courteous salesperson, to our purchase and even the continued service we received after the fact. The dealership was clean and had a nice waiting area for customers with an array of complimentary refreshments & munchies. The selection of vehicles to choose from was good and they even offered to find the specific vehicle to meet our needs if we did not find what we were looking for there. Our salesperson, Cheryl, was excellent! She went above and beyond for us. She was able to get us into a vehicle to meet our needs and was amazing throughout the whole process answering any questions we had. I would highly recommend Burritt Motors and if you have the opportunity, ask for Cheryl Camp as she made our buying experience hassle-free!! More