Burritt Motors

Customer services was good. It would have been better if when I called people were a bit more available. Usually they were on the line with someone else, which is understandable. Quality of work was good. when I called people were a bit more available. Usually they were on the line with someone else, which is understandable. Quality of work was good. The only thing on the car that I had a problem with and needed to be replaced is the cowl underneath the front bumper because it was broke and hanging down. We discussed it and it is going to be replaced. Everyone was extremely friendly and helpful. Overall experience was great, I would definitely purchase another car from Burritts. I got the car for a great price with GM Certification, exactly what I wanted. Thanks! More

Jim Congdon was very good with me in the purchase of my truck. Helpful and informative. Explaining all my options. He found a vehicle that fit all my needs. I'll send anyone I know that is interested in a truck. Helpful and informative. Explaining all my options. He found a vehicle that fit all my needs. I'll send anyone I know that is interested in a new vehicle to him . Thanks for a great experience. Dan Reed More

Dave was very professional and friendly, willing to hear my needs and suggest a vehicle to fit. Honesty goes a long way. Impressively great service. my needs and suggest a vehicle to fit. Honesty goes a long way. Impressively great service. More

Have bought several cars from DAve Smith and will continue to do so. He is a very honest and knowledable sales associate. I have recommend Dave to family members and friends and all have had positive continue to do so. He is a very honest and knowledable sales associate. I have recommend Dave to family members and friends and all have had positive comments concerning their buying experience with Dave. More

They have excellent knowledge of the vehicle. I wanted some extra items for my vehicle. They ordered them and got them very quickly. They scheduled my appointment very fast and provided me with a loaner some extra items for my vehicle. They ordered them and got them very quickly. They scheduled my appointment very fast and provided me with a loaner vehicle so I wouldn't have to wait while the items were being taken care of. My salesman handled everything and I couldn't be happier with them. I would highly recommend them. More

It was a pleasure working with Larry and the entire staff at Burritt Motors. They did not pressure me at any time; and where able to answer all of my questions. This was the reason I purchased my Truck at th at Burritt Motors. They did not pressure me at any time; and where able to answer all of my questions. This was the reason I purchased my Truck at this dealership. This was my first purchase from them; I will bring my business back to them, ad reccommend my friends to visit them first before going anywhere else. More

Very personable, and thanks for finding my previous car title which I had left in the glove compartment of the old car. My experience was really quite gratifing. title which I had left in the glove compartment of the old car. My experience was really quite gratifing. More

My girlfriend and I saw the vehical we recently bought from Burritt motors in oswego and from the time we contacted a salesperson " Kelvin Sims " to the end of our deal these people litterly bend over bac from Burritt motors in oswego and from the time we contacted a salesperson " Kelvin Sims " to the end of our deal these people litterly bend over backwords. Burritt motors is the best dealer I have ever dealt with.Just an A+ sales and finance department!!!! More

Dave was extremely helpful and patient in helping us to find a vehicle that very much suited our needs as a family and personal tastes. We actually visited the car showroom several times over a 5 month pe find a vehicle that very much suited our needs as a family and personal tastes. We actually visited the car showroom several times over a 5 month period in an effort to find just the right vehicle for us and he never acted like we were wasting his time. Again, he was very patient and never high-pressured us into a decision. Once the decision was made to purchase a vehicle, he was helpful and thorough with the lengthy paperwork process, making sure to explain what everything meant. He never acted as though our questions were frivolous or time-consuming. Dave had a very nice demeanor and even possessed the ability to act objective about a vehicle's relative strengths and weaknesses, and how these might benefit our needs. My wife and I couldn't be more pleased with how the whole experience with Burritt Motors in general, and Dave Smith in particular, played out. Right now we think we have an outstanding vehicle and anticipate having an excellent service experience with them. More

I saw a vehicle on Burritt's Website while I was I saw a vehicle on Burritt's Website while I was searching for a used Jeep and filled out an online application. The following morning, Kelvin Sim I saw a vehicle on Burritt's Website while I was searching for a used Jeep and filled out an online application. The following morning, Kelvin Sims called me and we set up a meeting for that afternoon when I got off of work. The red Jeep that I saw had already been sold (the new owners actually drove it off the lot while I was there) but Kelvin told me that there was another Jeep Compass Sport just like it, same year and with 3000 less miles. I liked the color even better. I test drove the vehicle while they took a look at my Ford Mustang that I would be trading in. I loved the car! It handled great, looked great and was a 4 wheel drive, which I was looking for. Kelvin went over all the details with me, answered my questions and I told him I would think it over, and be in touch. He was very friendly and courteous. When I got home, I had a couple more questions come to mind, and called to talk to him. I reached Rob Galloway who told me Kelvin was with another customer, and he asked if he could help me. He also was very pleasant and answered my questions, and invited me in the following day to work out the financing. We agreed that I would come in the next day after work to discuss the sale...and I decided that I did want to purchase the Jeep. Everything went very smoothly and I was able to drive it home that day! Kelvin even moved the 70 pound sandbags that were in my old car for me! I love the vehicle and am very pleased with the entire transaction. The only thing that was a minor disappointment was that the car does not have cruise control, which was my fault, as I didn't even think about before I purchased it. The two gentlemen are aces in my book! And since I work right across the road from the dealership, having regular maintenance done will be a breeze! More