Burritt Motors
Oswego, NY
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 2:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 12:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 12:30 PM
Sunday Closed
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I was not please to drive 4 hours to wait half an hour to fill out paperwork. Anita seemed to be the only one working Friday night. I can understand the sales person I talked to being busy, but there should fill out paperwork. Anita seemed to be the only one working Friday night. I can understand the sales person I talked to being busy, but there should be other sales representatives available, so three customers trying to buy cars aren't all trying to use the same agent. The price was great but I wasn't very happy that the dealership wasn't willing to come down the 2% I was asking, to make it an even purchase price. When I called the first time and said that I wanted my payment to be about $200 there didn't seem to be any desire to sell the truck to me. After many calls I was able to work something out, but please take in all the information to make the sale the first time. I continued to look after my initial call, had I found something I would have purchased elsewhere, due to not being locked in on the first call. On a high note I left my garage door opener in my trade and they quickly mailed it back to me. More
This was the second time I bought a new car from Burritt Motors. I returned because of the stress-free atmosphere. It is a one-stop shop for me and I trust them to be efficient in managing every aspect of Motors. I returned because of the stress-free atmosphere. It is a one-stop shop for me and I trust them to be efficient in managing every aspect of my purchase. More
We needed a car quickly, and we would definitely recommend the service at Burritt Motors. We walked in with a certain car in mind, and the salesperson, Anita, who was off-duty at the time, assisted recommend the service at Burritt Motors. We walked in with a certain car in mind, and the salesperson, Anita, who was off-duty at the time, assisted us right away and let us take our time asking questions and test driving the car. We made a decision and were able to have the sale wrapped up within a few days. We were impressed with the level and quality of service that we were shown, particular from Anita. We love our new car, and would not hesitate to recommend Burritt Motors to our friends and family. More
I was searching for a used LTZ Tahoe with specific options with low miles and a good price . With the help of Rich and Jim they found the Vehicle that fit my requests. They were very good at informing options with low miles and a good price . With the help of Rich and Jim they found the Vehicle that fit my requests. They were very good at informing me of available vehicles . Everyone at Burritt's was very nice as I was there at least 2 times a week until they found the Right Tahoe for me . More
I was looking for a 2011 Chevrolet Impala. Burritt Motors had one at a very good price. The sales team did a good job at providing me with options a together we found a car at a pricepoint I liked along with had one at a very good price. The sales team did a good job at providing me with options a together we found a car at a pricepoint I liked along with a great finance rate. I highly recommend Burritt Motors in Oswego. More
My wife and I visited Burritt Motors interested in looking at the 2013 Chevy Cruze. I must say that was the most enjoyable hassle free experience we have ever had when purchasing a vehicle. There was looking at the 2013 Chevy Cruze. I must say that was the most enjoyable hassle free experience we have ever had when purchasing a vehicle. There was absolutely no pressure. The staff from the owner all the way down were very pleasant. I would recommend Burritt Motors to anyone. More
I have always found everyone at Burritt's friendly, helpful and accommodating. I've bought several cars at Burritt's. Larry Johnson is the best. I will continue to seek him out for my salesman. I am al helpful and accommodating. I've bought several cars at Burritt's. Larry Johnson is the best. I will continue to seek him out for my salesman. I am also extremely satisfied with the service department at Burritt's. I'm sticking with them! More
My family has purchased 5 new vehicles here in the last year,we are all completely satisfied,no other dealer has ever been so easy to deal with.We are treated with politeness and patience.My niece purchase year,we are all completely satisfied,no other dealer has ever been so easy to deal with.We are treated with politeness and patience.My niece purchased her first brand new car and Rob Galloway as always went out of his way to be helpful to her and we appreciate him so much. More
Have been dealing with Burritt`s for quite some time everyone has treated me very well all the time. right from the very top the owners to the service department everyone has treated me very well all the time. right from the very top the owners to the service department More
First of all I would like to say that the car buying experience was okay. Larry was good salesman, very friendly and seemed to work with you to get a deal done. There was no pressure to buy, he let yo experience was okay. Larry was good salesman, very friendly and seemed to work with you to get a deal done. There was no pressure to buy, he let you test drive and if the numbers work then the deal would go through. Here is the major reason why I considered this dealership to be a bad place to do business. I was approved for financing at my credit union prior to the sale. However, they had talked me into allowing them to try to beat their rate, and they did, by 1.5%. Sounds good right? The problem is that they asked me for a 10 day payoff on my current loan as I was trading that vehicle in. The deal went through, and other than having to return to the dealership the next day to clear the check engine light, everything else seemed to be good.....until 16 days later, and my loan through Auburn Community federal credit union was still not paid off. I tried calling and emailing to find out what was going on and the person who was in charge was "off this week." I called my credit union to see if they had received a payment and they said no. They called and after getting bounced around to 3 different people and demanding to speak to a live person did they find out the check MAY HAVE been sent this week. So for 2 weeks now, and after making 2 bi-weekly payments, and over $100 of interest on a vehicle that I traded in 16 days ago, I still don't know for sure if a check was sent out, or even cut. I believe that the day I signed the title over to them, they bought the vehicle and the check should have been cut the same day. Drop it in the mail the next day, and with my credit union only being about 30 miles away from the dealership, it should have been paid off the same week. Lets say I didn't finance and I paid cash, would that mean I could drive off the lot with a new vehicle and say "oh well I'll be back in sometime this month with a check to pay for it?!" I don't think so. More