Burritt Motors

I had a 5pm appointment set up to test drive a used SUV at this dealership. When I arrived, the salesman was on the phone with another customer so I had to wait. 15 minutes later, the salesman met with me at this dealership. When I arrived, the salesman was on the phone with another customer so I had to wait. 15 minutes later, the salesman met with me briefly and stated that he would pull the vehicle to the front of the building so I could see it and take it for a drive. Ten minutes later, he returned and informed me that the vehicle was out of gas and had a dead battery. At this time, I had been there on site for 25 minutes and still had not seen the vehicle. He asked me if I wanted to go out back and look at the vehicle with a flashlight. Really? We venture out back and he hands me a smartphone with a flashlight ap. I check out a few things on the vehicle. Inside passenger door mechanism was broken and front fiberglass bumper was cracked. At this time, I asked if the vehicle was a single owner trade in. The salesman informed me that it was, and that the prior owner had traded in the vehicle on a truck. We then returned to his office. When we got to his office, I asked for the carfax report. As he scrolled down the screen, I noticed something wasn't adding up. It showed that the car was purchased by Burritts from Syracuse Auto Auction, and had been a former lease. I thought you said it was a single owner trade? After that, the salesman became persistent at trying to get me to shake on a purchase deal which I quickly said "I don't think so, I havent even driven it." He assured me that I could come back in the morning and drive it and that a different salesman would be able to help me. After thinking better of it, I decided not to return and to no surprise did not receive a follow up phone call from anybody at the dealership regarding my experience there that evening. I would not recommend this dealership. More

My daughter and I needed to replace our car and truck. We wanted to work with a local dealer as it helps the local economy. I had dealt with Jim ,in the past, when buying a a car for my younger daughter and wanted to work with a local dealer as it helps the local economy. I had dealt with Jim ,in the past, when buying a a car for my younger daughter and he had been very helpful. My older daughter lives in Washington D.C. Her car was totaled just before Christmas and a replacement was needed before her vacation ended.Jim arranged all the paperwork involved in transffering the car So my daughter could drive it back to D.C. In my case, I was in desperate need of a replacement truck. Mine was quite literally falling apart. I stopped in to talk with Jim and he had what I was looking for on the lot. More

I was extremely pleased with the quick response to the internet inquiry I did for my vehicle, in addition, Anita was very accommodating to my schedule. When I visited the site to view the vehicle that I w internet inquiry I did for my vehicle, in addition, Anita was very accommodating to my schedule. When I visited the site to view the vehicle that I was interested in, Anita did everything she could to make the experience a worthwhile and enjoyable one as I had driven approximately 60 miles to the visit. Between Anita and Rich the deal that was offered to me was one that I truly believe could not have been beat by any other dealer. When I returned to pick the vehicle up, everything was tip top and I had a very short wait time until I was able to drive away in a vehicle that had been fully serviced and cleaned and an outstanding value. I would recommend Burrit Chevrolet to anyone looking for either a new or used vehicle, it was the most pleasurable car buying experience that I have ever encountered in my life. More

Over the years I have dealt with a couple dealerships and I have to say you guys are doing things right! I originally came to Burritt a couple years ago to have some warranty work done on my Silverado. I w I have to say you guys are doing things right! I originally came to Burritt a couple years ago to have some warranty work done on my Silverado. I was very impressed by the service department and the overall feel of the dealership. It was an easy choice of which dealership I wanted to work with when it came time to purchase a new vehicle. More

I was not please to drive 4 hours to wait half an hour to fill out paperwork. Anita seemed to be the only one working Friday night. I can understand the sales person I talked to being busy, but there should fill out paperwork. Anita seemed to be the only one working Friday night. I can understand the sales person I talked to being busy, but there should be other sales representatives available, so three customers trying to buy cars aren't all trying to use the same agent. The price was great but I wasn't very happy that the dealership wasn't willing to come down the 2% I was asking, to make it an even purchase price. When I called the first time and said that I wanted my payment to be about $200 there didn't seem to be any desire to sell the truck to me. After many calls I was able to work something out, but please take in all the information to make the sale the first time. I continued to look after my initial call, had I found something I would have purchased elsewhere, due to not being locked in on the first call. On a high note I left my garage door opener in my trade and they quickly mailed it back to me. More

This was the second time I bought a new car from Burritt Motors. I returned because of the stress-free atmosphere. It is a one-stop shop for me and I trust them to be efficient in managing every aspect of Motors. I returned because of the stress-free atmosphere. It is a one-stop shop for me and I trust them to be efficient in managing every aspect of my purchase. More

We needed a car quickly, and we would definitely recommend the service at Burritt Motors. We walked in with a certain car in mind, and the salesperson, Anita, who was off-duty at the time, assisted recommend the service at Burritt Motors. We walked in with a certain car in mind, and the salesperson, Anita, who was off-duty at the time, assisted us right away and let us take our time asking questions and test driving the car. We made a decision and were able to have the sale wrapped up within a few days. We were impressed with the level and quality of service that we were shown, particular from Anita. We love our new car, and would not hesitate to recommend Burritt Motors to our friends and family. More