Burns Honda

Excellent I had a great experience and was able to get cash back on my car. I am waiting on the check to come back in the dealership. I had a great experience and was able to get cash back on my car. I am waiting on the check to come back in the dealership. More

Joe Benasutti and Burns Honda I was in the market for a certified preowned vehicle and had shopped around extensively before contacting Burns Honda. I was put in touch with Joe Be I was in the market for a certified preowned vehicle and had shopped around extensively before contacting Burns Honda. I was put in touch with Joe Benasutti who was extremely responsive and straightforward. When I drove from 50 miles away, the vehicle was exactly as Joe described to me over the phone. The price offered on the internet was honored at the dealership and the transaction went seamlessly. Joe worked efficiently to get me in and out of the dealership in a way that didn't eat up my whole Saturday. Overall Joe was extremely honest, hardworking, and an all-around pleasant person to be around. I would highly recommend Joe for your new or used car needs. Separately, I also really appreciated working with Ray Kollman in the finance department. Ray was honest, low pressure and efficient. More

A great experience just like our first time staff is experienced and pleasant the GM Doug is very professional and courteous. We will be back experienced and pleasant the GM Doug is very professional and courteous. We will be back More

Since it was my first time purchasing a new vehicle, Terence made it in his power to make sure I knew everything I needed to know. As a new car buying customer my experience was extremely wonderful and Terence made it in his power to make sure I knew everything I needed to know. As a new car buying customer my experience was extremely wonderful and such a breeze. More

This is the sixth Honda I’ve purchased from Burns. Each and every time, the professionalism, courtesy and knowledge that the staff displayed was unequalled! Every car I’ve purchased has been excellent. and every time, the professionalism, courtesy and knowledge that the staff displayed was unequalled! Every car I’ve purchased has been excellent. More

Experience with Burns Honda After seeing another Honda Dealership ( closer to my home), I visited Burns to see if I might improve on a possible deal. I previously saw Adrian Tho After seeing another Honda Dealership ( closer to my home), I visited Burns to see if I might improve on a possible deal. I previously saw Adrian Thomas a few months ago. Adrian was seeing another customer at the time. Thus, my wife and I saw Ventura Ruiz. He was gentlemanly to deal with and , after some back and forth dialogue.... we agreed on a deal to lease a new 2019 CR-V.In 2016, we purchased a CR-V for my wife. Our service experience with Burns has been favorable thus far. When we came in to take possession and complete the transaction ( on Wed.,Jan. 29), Ventura was not present and so Adrian took over. He was very helpful in explaining new features of our vehicle. In short, our experience at Burns has been positive and I recommend the dealership highly. More

This is the third Honda I have leased through Ed Altman and Burns Honda. I keep coming back because of the honesty and service I receive each time. and Burns Honda. I keep coming back because of the honesty and service I receive each time. More

Burns Honda they don't live up to the hype Burns Honda has a record of the over 7 times that they addressed the same problem and never -never solved the problem. We finally had an appointment w Burns Honda has a record of the over 7 times that they addressed the same problem and never -never solved the problem. We finally had an appointment with Joe Arena On January 14th at 11:00. When I got there, I never saw Joe, who is allegedly an expert on my car as he had attempted to fix this problem before. I was told by Nicole Judd that I would have to wait for over an hour and a half for another problem. Hmm.....I thought that appointments were just that. So, while waiting there I received a message from Becky who said that she had talked to me several months ago about upgrading. A total fabrication by her. Meanwhile, I was never told that Joe was not there. I had purposely waited while Joe was away on vacation for this time for him to fix my car. Guess what, after a three hour wait, Joe never showed up, I was told that the problem couldn't be fixed and that now I had a $300.00 bill and a new battery was necessary. I have been an unbelievably loyal customer, according to my husband to a fault, have always had checkups when required, have bought three Hondas at Burns and will now totally end my relationship with Burns and will wish anyone who falls for the charade, to be careful. More