Burns Honda

Everything was wonderful about this dealership from the moment I walked in the door. The customer service was great along with the cars. I love my car and would recommend this dealership to anyone. They moment I walked in the door. The customer service was great along with the cars. I love my car and would recommend this dealership to anyone. They really seem like they want to please you and truly make you happy. More

Ed is amzaing. Aside from being friendly, knowledgeable and approachable he is just an all around great guy. My experience at Burns Honda is the best experience I've ever had at a car dealership. The entir and approachable he is just an all around great guy. My experience at Burns Honda is the best experience I've ever had at a car dealership. The entire staff at Burns Honda was very attentive and helpful. Since I plan on being a repeat customer; I hope you keep Ed there for a very long time. Thanks, Hope Bryan More

In addition to reliability, another great value when purchasing a Honda is their quality in Service. The folks at Burns are friendly, knowledgeable, and know how to treat their customers. Every experien purchasing a Honda is their quality in Service. The folks at Burns are friendly, knowledgeable, and know how to treat their customers. Every experience I've have had with this Service department has been nothing short of great! For this reason alone, I will purchase future Hondas from this dealership. More

In addition to reliability, another great value when purchasing a Honda is their quality in Service. The folks at Burns are friendly, knowledgeable, and know how to treat their customers. Every experien purchasing a Honda is their quality in Service. The folks at Burns are friendly, knowledgeable, and know how to treat their customers. Every experience I've have had with this Service department has been nothing short of great! For this reason alone, I will purchase future Hondas from this dealership. More

We purchased our minivan from them, and brought it in for routine maintenance in Jan 2010. The next day when we went to get the car, it was smashed up on the front passenger side. Burns completely refused routine maintenance in Jan 2010. The next day when we went to get the car, it was smashed up on the front passenger side. Burns completely refused to take any responsibility. They keep offering us BS lines like "of course if this happened here we'd take care of it, but..." Notice the *if* word. I dislike being treated as if I'm a cheat instead of a customer. Further, the service manager was completely rude during the discussions, making comments such as "let me say this again, more slowly so you can understand, IF this happened here.." Would you go back to a guy like this? *EDIT* - After a few days, Burns decided to handle this situation in the way that we thought was fair: They gave us a loaner car, and repaired our van at no charge. The damage is gone, at no cost to us. Maybe we finally screamed in the right ear, or maybe social networking sites such as this one do make a difference. In any case - our issue has been resolved. More

Will say anything to make sale to include lying and bashing other car manufactures. Salesman not sure about vehicle options. No stability control, but told by salesman that it is not important feature bashing other car manufactures. Salesman not sure about vehicle options. No stability control, but told by salesman that it is not important feature. 3 different salesmen came over to convince us stability control not necessary. More

My car was broken into and various electrical cables were pulled to try to start it. Burns Honda fixed the problem very promptly as well as checked out other systems of my car including even tire air pressur pulled to try to start it. Burns Honda fixed the problem very promptly as well as checked out other systems of my car including even tire air pressure. Also appreciate that Burns Honda has very nice waiting area which provides large screen TV, Current Newspapers, Computer Internet Access, and Free Coffee/Tea as well as Donuts. More

I have owned several other brands of cars and used their service departments. None of them come close to Burns Honda in terms of courtesy, speed and quality of service, and price for the work done. I purcha service departments. None of them come close to Burns Honda in terms of courtesy, speed and quality of service, and price for the work done. I purchased two vehicles here and I intend to return the next time I am in the market for a new or used vehicle. I would recommend Burns Honda to anyone looking for a great place to do business. Joe Fazio was extremely friendly and knowledgeable. He was upfront with the cost and asked if I wanted all of the work done because the cost was considerable. He did not pressure me in any way. He also engaged me in conversation about my time in the service because he noticed the Navy SEAL stickers and plate on my car. He introduced me to another Vietnam veteran who is an employee of Burns Honda and we had a short pleasant conversation about our time in Vietnam. Most places wouldn't do that. It was a great experience. More

The staff is friendly, honest, and efficient. I was in and out in a total of one hour, and it was a smooth relaxing experience. I would even recommend Burns Honda to my own Mom and daughter. I thought it and out in a total of one hour, and it was a smooth relaxing experience. I would even recommend Burns Honda to my own Mom and daughter. I thought it was the starter which would have been a bigger expense and more labor time, but they tested the car and it was the battery. They are ethical and supportive. More

Burns is simply great in all aspects of sales and service. I've bought 4 vehicles from Burns and will never shop anywhere else. All cars have been running with no problems at all. My son drives the o service. I've bought 4 vehicles from Burns and will never shop anywhere else. All cars have been running with no problems at all. My son drives the oldest one with almost 200,000 miles on it and it still runs like new. I believe the Honda vehicle is the best one on the road bar none. I've owned Chev. and Ford cars and they can't come close in quality and even price when you consider the fact that you can drive a Honda for a decade or more. It will probably rust out before its engine dies. More