Burns Honda

I have a 94 honda accord.My car was overheating when I stop at a light or when I was in the traffic!I had a bad experience bringing the car to burns honda!The "nice guys" told me that the fans are working stop at a light or when I was in the traffic!I had a bad experience bringing the car to burns honda!The "nice guys" told me that the fans are working ok and they are going to change the thermostat.they told me that they can not garantee that this will fix the problem.if a honda dealership can't find what's the problem with a honda,who can? yesterday I've changed the fan switch and my car is not overheating now!how can the fans working when the fan swith is not working?also if you want to make a complain,don't go to Robert Nigra-director of fixed operations,who will make you totally unapreciated as a customers! More

I had my car services here 2 times for regular maintenance (15K, 30K miles service). Both the times, I found my engine coolant was not filled properly...it was still at minimum level. The washer f maintenance (15K, 30K miles service). Both the times, I found my engine coolant was not filled properly...it was still at minimum level. The washer fluid was not filled-in at all. If the things I can see, were not done properly, how can I believe that they did other things correctly? During the maintenance, they never called up to suggest if any other things needed maintenance...It was kind of routine check-up and at the end, they charged the regular service bill. I used to go to Open Road Honda in Central N.J and their mechanics found to be very good. They used to call up (during maintenance) and suggest what else need to be fixed. At the end of the service, the vehicle seemed to be different (working better) than when I gave-in for service. Next time, I have to try other Honda dealers close by! More

As I was driving home from work last Thursday, I noticed that my left turn signal was not working. Even though I called the service dept after 6pm, someone was there to schedule my car for service the next that my left turn signal was not working. Even though I called the service dept after 6pm, someone was there to schedule my car for service the next morning. The repair needed seemed to be that of a new "multiplex" box which, unfortunately, was not on hand. I was unable to leave my car for Saturday and scheduled the repair for Tuesday 5/13. On Tuesday, despite replacement of the new part, the turn signal still did not operate. They kindly provided me with a rental car for which I am grateful. This allowed me to keep my schedule of activities and, since the rental car was the same model as my own, it was a "no-brainer" to drive! I am delighted to say that I now have my own car back and the turn signals both work!! Perhaps this problem with the turn signal would seem a minor to some, but I believe it was a huge safety issue on the road. Although the fault was originally thought to be with the "multiplex", they explained to me that it was actually in another relay. Even though I was prepared to pay for the more costly multplex, my actual charges were much less. Their honesty in this matter makes me even happier and remains the reason I continue to use Burns Honda for all of my car's service. Barbara Harry MSN, APRN, C Nurse Practitioner More

Walked in at 3pm without an appointment. Got assigned with a sales rep in 2 minutes. In only 3 hours, finished testing drive 2 cars, price negotiation, insurance, lease contract and delivery. Drove back with a sales rep in 2 minutes. In only 3 hours, finished testing drive 2 cars, price negotiation, insurance, lease contract and delivery. Drove back in a new Accord (with only 5mi on it) at 6pm. More spacious and neater new car parking lot compared to other dealer shops. Though they don't respond actively to email quote inquiries. As long as you did some research and know what you are asking for, they are willing to negotiate and give you a fair price. Got my honda.com lease special with no hassle. It's a pleasant experience for the first time new car buyers like me. Less hassle, more sales, everyone are happy. More