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Burns Ford

Lancaster, SC

4.6
373 Reviews

2001 Charlotte Highway

Lancaster, SC

29720

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373 Reviews of Burns Ford

November 09, 2023

van was in there for months and parts where not replaced correctly wires just hanging More

by dave
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tim Chandler
October 16, 2023

Cary and Freddy were great to work with! They had us out the door with our new F250 within 2 hours! More

by aleshiadbailey
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cary Crockett, Freddy Ivey
October 03, 2023

Very attentive and very knowledgeable good people. Gets truck out when they estimated and keeps me informed. More

by Bulldog
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Al Twedt, Freddy Ivey, Kevin Padgett, Tim Chandler, Danny Ferguson, Danny Philbeck, Colby Simpson, Melissa Saeger
September 18, 2023

Poor Service Dept. Told me my car needed new engine and turbo. Had car taken to dealership where I bought it and they fixed it. Oil filter was loose almost all oil was More

by anitag59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Christine Bledsoe
September 15, 2023

Great people. Everyone takes the time to speak with and offer to help with whatever you need. More

by racing4me
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina Bledsoe 5 + stars, Freddy Ivey, Seth Miller, Danny Ferguson, Danny Philbeck, Ricky Lane
September 13, 2023

Very nice people to work with! Made the entire process quick and easy! Definitely will be a customer again! More

by hbsims
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Freddy Ivey
September 12, 2023

Service Advisors are easy to work with, courteous and knowledgeable. Always make you feel important as a customer. More

by thwhite
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina, Tim Chandler
September 08, 2023

The staff at Burns Ford is a prime example of how a car dealership should conduct their business. From the moment you walk in the door, they make you feel like family. You are treated with respect. They More

by David W Kale
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina., Tim Chandler, Danny Ferguson, Danny Philbeck, Colby Simpson
September 07, 2023

I came in close to closing time and they stayed over to help me get the truck I came looking for. Staff was really generous and very accommodating. Very good place to deal with. More

by CBrock
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
All they workers in the burns used vehicle department
August 28, 2023

The Service Department honors their appointment times and gets my car in and out quickly. Personnel are friendly and accommodating and share if anything needs attention such as tires, brakes etc. More

by philg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Chandler
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