Burns Ford
Lancaster, SC
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373 Reviews of Burns Ford
Very attentive and very knowledgeable good people. Gets truck out when they estimated and keeps me informed. Gets truck out when they estimated and keeps me informed. More
Poor Service Dept. Told me my car needed new engine and turbo. Had car taken to dealership where I bought it and they fixed it. Oil filter was loose almost all oil was Told me my car needed new engine and turbo. Had car taken to dealership where I bought it and they fixed it. Oil filter was loose almost all oil was blown out of engine. Cleaned up bottom of car, blew hoses out put new oil and oil filter on car. All lights went out and car running fine. Burns changed my oil on 7-9-23 and I believe they left the oil filter loose and it leaked oil out until the check engine light came on. They will never get anymore of my business. Beware of these people. They shouldn’t be in business. More
Great people. Everyone takes the time to speak with and offer to help with whatever you need. Everyone takes the time to speak with and offer to help with whatever you need. More
The staff at Burns Ford is a prime example of how a car dealership should conduct their business. From the moment you walk in the door, they make you feel like family. You are treated with respect. They dealership should conduct their business. From the moment you walk in the door, they make you feel like family. You are treated with respect. They want to understand the reason of your visit and do their very best to meet your expectations. The service waiting room and showroom has very comfortable seating. There are tables and chairs if you need to do some online computer work. They very much appreciate your business. Their prices for service are very reasonable. Their service techs know their jobs and do it very efficiently. The service advisors make sure they understand the reason for your visit. After the service is completed, the service advisor reviews everything that was completed on your vehicle. Everyone there is always friendly. More
I came in close to closing time and they stayed over to help me get the truck I came looking for. Staff was really generous and very accommodating. Very good place to deal with. help me get the truck I came looking for. Staff was really generous and very accommodating. Very good place to deal with. More
The Service Department honors their appointment times and gets my car in and out quickly. Personnel are friendly and accommodating and share if anything needs attention such as tires, brakes etc. gets my car in and out quickly. Personnel are friendly and accommodating and share if anything needs attention such as tires, brakes etc. More