Burns Chevrolet Cadillac
Rock Hill, SC
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542 Reviews of Burns Chevrolet Cadillac
George was a great salesman and made sure everything on our checklist was matched and exceeded. himself and justis got my family in and out with no bumps in the road. our checklist was matched and exceeded. himself and justis got my family in and out with no bumps in the road. More
George is a great person and salesman. I was in a really bad credit history situation and he was able to work his magic so I could drive away and a reliable car. I am grateful and I was re I was in a really bad credit history situation and he was able to work his magic so I could drive away and a reliable car. I am grateful and I was recommend you come work with him as well. I will be back someday.Justus did ok lol More
George has been a complete gentleman for my wife during her car buying process. She is currently pregnant and made her feel comfortable the entire time. Even after the sale she has had the door opened by h her car buying process. She is currently pregnant and made her feel comfortable the entire time. Even after the sale she has had the door opened by him. Justus was also very kind to her. I had issues after with the paint and was able to help identify the cause of the discoloration and helped resolve it. I can see how he is a man of his word. During the pre sale of the vehicle he mentioned about how he would get us weatherproof mats. After the sale a few days later he reached out to make sure we got our mats. My wife and I returned to receive the mats and had them installed for us. I have been working with the service department for years as well. I was blessed to have met Mike as he explained to me the extended warranty and how it works. I have worked with Mr. Stone in the past and his son. I feel like their commitment to keeping their word and their service is in fact something to boast about. Thank you for all of your help and for taking good care of my wife. More
George and Justus did an amazing job taking care of giving me the greatest car buying experience I have ever had I totally recommend coming to see the both of them thanks a lot guys…. giving me the greatest car buying experience I have ever had I totally recommend coming to see the both of them thanks a lot guys…. More
GEORGE E HAS SUCH GOOD CUSTOMER SERVICE SKILLS. JUSTUS ALSO WAS SUCH AN AMAZING PERSON TO WORTH WITH. JD MADE SURE I GOT INTO THE CAR WITH A GOOD PAYMENT.OVERALL SUCH AN AMAZING EXPERIENCE BUYING A JUSTUS ALSO WAS SUCH AN AMAZING PERSON TO WORTH WITH. JD MADE SURE I GOT INTO THE CAR WITH A GOOD PAYMENT.OVERALL SUCH AN AMAZING EXPERIENCE BUYING A CAR. I HIGHLY RECOMMEND THEM!!!!! More
George was very helpful throughout the entire car buying process. This was my first time buying a car and he helped me along each step. Would definitely recommend working with George at Burns. Smack was als process. This was my first time buying a car and he helped me along each step. Would definitely recommend working with George at Burns. Smack was also a very helpful Sales Manager! More
asking about my title & tags on day # 27 I was told my plates will be mailed to me. On Day # 42 I went to the DMV and was told they had nothing from Burns Chevrolet. I was told that they have up to 45 day plates will be mailed to me. On Day # 42 I went to the DMV and was told they had nothing from Burns Chevrolet. I was told that they have up to 45 days for my plates on my temporary tag. I contacted the dealer by phone as well as email and I was told that nothing had been done and I would have to a week or more before my plates arrived. I will be unable to drive my vehicle due to the expiration of my temporary tag. Ther is a law saying that I am supposed to have tags and or title within 45 days. Why does Burns not honor their sales or complete their promises. I tried to file a complaint to the manager was refused to talk or make a complaint to them. Sample email below I am sorry for the delay in your plate and title. We are running a little behind on some processes and this one was completed today. You’ll see the plate in about 10 days and title in about 30-45. DMV handles both once we push it through on our end electronically. More
BIG GEORGE AND JUSTUS WERE EXCELLENT, THEY HELPED ME WITH THE CAR OF MY CHOICE AND THE PAPERWORK WAS A BREEZE, COME SEE THEM FOR A CAR, THEY CAN BE TRUSTED!! THE CAR OF MY CHOICE AND THE PAPERWORK WAS A BREEZE, COME SEE THEM FOR A CAR, THEY CAN BE TRUSTED!! More
George and Justus provided excellent customer service. They both were very personable and went above and beyond their regular call as duty. We needed an Amp removed from our old vehicle and they both said They both were very personable and went above and beyond their regular call as duty. We needed an Amp removed from our old vehicle and they both said no worries we got you covered. I recommend you going to see these guys. Hands down....the best customer service I have received at a car dealership! More