Burlington KIA - Service Center

Great experience It was a great experience working with the crew at Burlington Kia. Amazing cutstomer service and had a great time finding the right car for me. It was a great experience working with the crew at Burlington Kia. Amazing cutstomer service and had a great time finding the right car for me. More

Unfair, unethical labor gouging Took our Sorrento for a Throttle Body repair. Charged 830.00. 525 in labor. Totally hosed according to my regular mechanic and other sources. Avoid th Took our Sorrento for a Throttle Body repair. Charged 830.00. 525 in labor. Totally hosed according to my regular mechanic and other sources. Avoid their service department. No ethics. More

Awesome! Brandon was awesome! Very knowledgeable, friendly and approachable!! He didn’t try to sell us anything. He tried to HELP us and THAT MADE ALL THE DIFF Brandon was awesome! Very knowledgeable, friendly and approachable!! He didn’t try to sell us anything. He tried to HELP us and THAT MADE ALL THE DIFFERENCE!!! Never sell, always help!! He did that and here we are with a new car. Great job, Branden!! More

Amazing came in for service of my other vehicle just lookin Because I did not feel pressure d he let me make decisions & didn't hurry me or hound me Ty & yes I did have a better experience then last purchased Because I did not feel pressure d he let me make decisions & didn't hurry me or hound me Ty & yes I did have a better experience then last purchased More

Recall couldn’t have gone smoother. Had my wife’s Sorrento’s engine replaced from recall. No haggle. No sweat. Free including the rental. First class!! Thank you Matt in service. We wil Had my wife’s Sorrento’s engine replaced from recall. No haggle. No sweat. Free including the rental. First class!! Thank you Matt in service. We will see you guys come new car time for sure!! More

Service Department Joyriding in my car The service department is joyriding in my car and I have proof. Also they never clean my car when I take it for servicing. Cameron has giving me a pap The service department is joyriding in my car and I have proof. Also they never clean my car when I take it for servicing. Cameron has giving me a paper to coerce on what to say on the surveys. More

Awesomel service Looking for a new car? I strongly suggest you go to Burlington Kia & ask for Lance Lightner. Such a honest man, he was straight forward & put me in a Looking for a new car? I strongly suggest you go to Burlington Kia & ask for Lance Lightner. Such a honest man, he was straight forward & put me in a car that fits my budget. Once again Lance Lightner @ Burlington Kia awesome. More

False diagnostic Took my car to Burlington to get it fixed, my car would not start. Had to bring back my car 3 times before they could figure out what was wrong with m Took my car to Burlington to get it fixed, my car would not start. Had to bring back my car 3 times before they could figure out what was wrong with my car. First diagnostic was the intake manifold was the reason why my car didn't start, was told my Starter and Engine checked out fine. Second time they clean out the battery and tested it and still said everything was fine the third time they told me it was the starter, i asked to ralk to a Manager and one NEVER CAME OUT to speak with me. What angers me is that they charged me twice for labor when they falsely gave me the wrong diagnose why the car didnt starts. My first total was $796.29 and $463.17 Even if my engine light was on it wasn't the cause of my car NOT starting. I wouldn't of minded if they found the problem of the starter and told me I needed my Manifold replaced and fixed it all at one time and not charge me again for labor when they missed the diagnose, But to inconvenience me three times I had to miss Work to Bring my car back A very ferious customer More

He help me save more money on my car insurance He's a awesome guy he helped me save more than 50 dollars on my car insurance he's very knowledgeable and will get you right! He's a awesome guy he helped me save more than 50 dollars on my car insurance he's very knowledgeable and will get you right! More

Satisfied I had purchased my car from s different dealer. They were very nice but service department was terrible. I complained about a rubbing noise and theY t I had purchased my car from s different dealer. They were very nice but service department was terrible. I complained about a rubbing noise and theY tryed to tell me it was my brakes. I then got my breaks fixed brought it back and still insisted it was my breaks. I gave up with that whole place then found Burlington being very close to home. I went today they were very nice and accommodating they new every answer before I could finish. Very honest and didn't try to sell me on breaks which I did ask how much it would be when the time comes. Long story short the other place wanted to charge 400 for just break pads and a resurface which is insane. But Burlington said 200. I highly recommend them amazing group of people I will definitely be back. More