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Burlington KIA
Burlington, NJ
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Customer service was more hospitable then some dealers who just whant to get you in and out. The Quality of work especialy during our contract signing,was a comfort everything was made clear to our unders who just whant to get you in and out. The Quality of work especialy during our contract signing,was a comfort everything was made clear to our understanding. Mr.Abrams asured my wife and I that he would do everything in his power that we get the service we desirve. Overall our experience was one that we will talk about for a long time. Last but not leas was the price,we were blown out of the water, with numbers that we were offered,their was no way we could turn down an offer like that. The KIA visit made our day. More
The sales team is terrific, the only problem is the outside company they use for the detailing they did with the car. I had to wait awhile for the car to be completed, which seemed to only consist of outside company they use for the detailing they did with the car. I had to wait awhile for the car to be completed, which seemed to only consist of a wash, and when I pulled off the lot I had to go directly to a gas station because the car had no gas in it. Again, the sales team was great. More
I am a Loyal Burlington Kia customer. I just purchased my 4th Kia Sorento (2011). I love how professional the staff is. From the moment you walk in to the ringing of the bell (you now have a new car). Than 4th Kia Sorento (2011). I love how professional the staff is. From the moment you walk in to the ringing of the bell (you now have a new car). Thanks to Burlington Kia for there loyal support to me also. I bought my car last night and my brother bought a new car also. I want to thank and comend all the people who made this experience a special occasion. John (Saleman) Mike (Finance) Carl(Service) & Gary who sold my brother a car. More
Good, professional service at a fair price. John Lockett is the best. Helped with a trade in and got the car I wanted. Would recommend and buy from them again. They even offered me lunch. The only down side is the best. Helped with a trade in and got the car I wanted. Would recommend and buy from them again. They even offered me lunch. The only down side is the buying process takes too long but that can happen anywhere. More
Lance was friendly and informative. The GM is a crook. Lance was friendly and informative. The GM is a crook. Told me the price on the vehicle was not the actual price of the car. Tried to sell the car f Lance was friendly and informative. The GM is a crook. Told me the price on the vehicle was not the actual price of the car. Tried to sell the car for 3000 dollars more than the sticker price and without the options. Don't waste your time going to this dealership. RIP OFF AND VERY SHADY. More
My husband and I are AAA members and we had been searching for a new SUV that would fit in our garage. It seems that most mid sized vehicles had gotten somewhat "larger" until I discovered the KIA S searching for a new SUV that would fit in our garage. It seems that most mid sized vehicles had gotten somewhat "larger" until I discovered the KIA Sorento. Great dimensions, V-6, lots of "tech" and AAA pricing which was great. We arrived with our pricing on an early Friday evening and were greeted by Rich York sales manager. Our sales person, John Lockett took my husband for a test drive. Very nice vehicle and it was a painless transaction as promised. They price matched the best AAA price and also the trade in price that we had received from other dealers. Also, received wheel locks(very important) and IPOD cable. Gary Abrams assisted us with the SAT radio and Navigation and other features at delivery. Service dept. personnel also very nice and put on wheel locks upon arrival. People, listen up....do your homework and get a good price from a buying service and negotiate off of MSRP/ Invoice. You'll do fine. It is worth checking out Burlington KIA. I hope my hubby has many happy years of safe and trouble free driving with his Sorento. He deserves it. FUNNY STORY:Somehow, the New York Jets license plate frame from his trade in vehicle was lost. I will have to get Mr. NY Jets a new plate frame. Maybe I could put the Eagles plate frame on the FRONT of the car for me! HA HA! More
I was looking to buy my first new car. This dealer was my first of many places I visted. I was so happy with The dealer I return and they help me buy my first new car,Gary was so helpful. Eveyone was so help first of many places I visted. I was so happy with The dealer I return and they help me buy my first new car,Gary was so helpful. Eveyone was so helpful and made me feel comfortable about making this purchase. More
LaKeith was excellent and made my experience in purchasing a new car very easy. No pressure and was very comfortable in dealer with LaKeith. He made it possible for me to purchase my new vehicle. purchasing a new car very easy. No pressure and was very comfortable in dealer with LaKeith. He made it possible for me to purchase my new vehicle. Would recommend this dealership to all by family and friends. All the salespeople were very friendly. More
All I have to say is Gary is the best!! From the moment we met him he kept me and my father laughing and made the sales expierence wonderful!! He worked with our budget and was able to suprise me with the we met him he kept me and my father laughing and made the sales expierence wonderful!! He worked with our budget and was able to suprise me with the car I thought we could not afford!! He made my day and im so happy with my purchace I would recommend this dealer and dealership to evceryone!! Thanks so much again Gary for being so great!! More
John Lockett is the nicest and most helpful salesman I have ever met - and I really mean that. He greeted me as soon as I walked in the door, and even though I have not visited his showroom in two yea have ever met - and I really mean that. He greeted me as soon as I walked in the door, and even though I have not visited his showroom in two years, he remembered my name. Although he did not have the exact vehicle that I was looking for, he called me several times over the next three days until he found the exact model I wanted. He made the process not only enjoyable but also timely. He even took the time to introduce me to the members of his team as they walked by. Thanks to John I had a very enjoyable experience at his office and plan to recommend him to my friends and relatives in the future, More