Burlington Hyundai

I was not initially looking at a Hyuandi vehicle, but saw a Sonata on the road, read up on it, and decided that while it was't a hybrid it's fuel economy + looks made it a viable option for us. I intially a Sonata on the road, read up on it, and decided that while it was't a hybrid it's fuel economy + looks made it a viable option for us. I intially contacted the dealer via the web, and was impressed that Bill the sales manager was monitoring web traffic and got back in touch with me right away. He was my intial contact the first time I came in to look at the car, and as it was a long process and I came back a few times I began to work with Joel. To be honest the professionalism, tone, and follow-through of those two individuals was one of the reason I ended up with a Hyuandi. They kept in touch the right amount - not too pushy but interested - and clearly demonsrated high standards of cusomter service. In particular I appreciated how Joel updates his voice mail every day - it's a small thing, but you know what to expect and that he and this dealership are always looking out for the customer. When we finalized the deal and it happened to be the same busy week as the start of school and the start of a new job, they went so far as to deliver the vehicle to our driveway. They were GREAT to work with every step of the way - and that's why I rated them so highly! More

My sales person was Elizabeth Grady, she was so kind and helpful, being a single mom with three kids I went in to Burlington Hyundai on a budget in mind and she bent over backwards to make that happen so I helpful, being a single mom with three kids I went in to Burlington Hyundai on a budget in mind and she bent over backwards to make that happen so I could get a new reliable car for my children and I. Everyone there was extremely friendly and helpful. I will recommend this dealer to anyone that asks me. Great friendly service that goes above and beyond for their customers. More

I wanted a Hyundai due to their excellent reviews in Consumer Reports and had researched used cars quite a bit before shopping. I was so pleased to have someone as professional and friendly work with me Consumer Reports and had researched used cars quite a bit before shopping. I was so pleased to have someone as professional and friendly work with me on the purchase of my beautiful used Hyundai Santa Fe as Joel Gelinas. I love the car and it is such fun to drive. Joel was considerate of my strained financial situation and offered me the best deal he could. However, when the payment came in higher than I thought I could afford, Sales Manager Bill Kapernik completed the deal with such care and finesse -- I could not have asked for more. I would highly recommed this dealership due to their cooperative, friendly and professional attitudes. There was not any pressure and no hassling me to make a deal. I believe they truly wanted me to be comfortable in the car I chose which is a pleasure these days. This is a friendly, no hassle dealership with great vehicles. Pay them a visit and test drive a car that you'll be pleased with. More

This was a great car buying experience. Everyone at the dealership that I spoke with was curteous and polite. I never once felt pressured and I came away feeling like I purchased an amazing car for an exce dealership that I spoke with was curteous and polite. I never once felt pressured and I came away feeling like I purchased an amazing car for an excellent price. From Bill the salesman, to Rich in finance, the experience from start to finish was comfortable and easy. Thanks to everyone for making this my best car purchase ever! More

I had to get a different car due to an accident.I looked at Honda Accord, and Toyota Camry and the 2011 Sonata. After visiting all three stores i went with the Sonata because it was the best value and the d at Honda Accord, and Toyota Camry and the 2011 Sonata. After visiting all three stores i went with the Sonata because it was the best value and the dealership seemed to make it alot less stressful.I worked with Joel Gelinas. He listed to what i needed and made it happen.I will be back when my daughter needs to upgrade her Suzuki SX4. I wish my dentist was as easy to deal with.I trust the service dept. will be much the same. I will report back after my first oil change. T.M. Burl. More

Joel was friendly, honest, and worked hard to provide us with the best possible deal. We have purchased Hyundais before and were very impressed with their performance in the past. We are very pleased with with the best possible deal. We have purchased Hyundais before and were very impressed with their performance in the past. We are very pleased with the vehicle we purchased and know that it will hold its resale value and serve us well for many years to come. More

Ryan was helpful and friendly in showing us the vehicles and answering our questions. I know he's relatively new and working on the Hyundai side, but one way to improve would be for him to continue to learn and answering our questions. I know he's relatively new and working on the Hyundai side, but one way to improve would be for him to continue to learn the ins and outs of the Subaru models, if you're going to split the preowned sales. The price negotiation process by fairly smooth, though I did feel that the tone of that conversation could have been a little more respectful of where we were coming from as consumers. I understand the desire to sell and to sell at a certain price. Reference to the state of the vehicle the customer drove to the dealership, as tempting as it is from a negotiation standpoint, should be avoided. Also, when presenting the warranty options, it would be good to be more clear about the warranty still left on the vehicle, if that is the case. Thanks to everyone for being so patient with our vocal one year old! More

All of the employees that were dealership were very friendly and helpful. Joel offered to help me when he had a free min from his other customer, gave me his card. Another salesman came out and I told friendly and helpful. Joel offered to help me when he had a free min from his other customer, gave me his card. Another salesman came out and I told him i was waiting for joel. I went inside, i was offered coffee. More

Very friendly and helpful. They do great work!! Very patient and understanding about people's finacial situations. Willing to work with customers to fit what they needed, and not push them for more than patient and understanding about people's finacial situations. Willing to work with customers to fit what they needed, and not push them for more than what they wanted or needed. This salesman was fantastic, he has sold cars to many of the people I know and they all highly reccommended him. More

I had an excellent experience at Burlington Hyundai Subaru. They were able to efficiently help me find the car I wanted, responded immediately to any concerns or questions I had, and made the buying pr Subaru. They were able to efficiently help me find the car I wanted, responded immediately to any concerns or questions I had, and made the buying process completely seamless and hassle-free. Hyundai offers such a great value for the price! More