Burlington Chrysler Dodge Jeep Ram

Poor customer service Service department is horrible. Treat customers poorly. Have used on multiple occasions only to be disappointed every time. They over promise, don't d Service department is horrible. Treat customers poorly. Have used on multiple occasions only to be disappointed every time. They over promise, don't deliver, and have a really bad attitude with customers. As someone who will be in the market for 2 new cars in the next 2 years, they have officially lost my business. I'll travel the extra distance to another dealership More

Misleading My Sales Person was extremely misleading when it came to some features in my vehicle. Then when I asked him to make right I was told that a radio upda My Sales Person was extremely misleading when it came to some features in my vehicle. Then when I asked him to make right I was told that a radio update would eventually become available to resolve the issue. Not only is that NOT the case, the radio won't support a nav system at all which would have been a deal breaker for me. The dealership sent the bank and Jeep the wrong address and I can't get a call back to resolve that issue to ensure no documentation is going to the incorrect address. Had to deal with the bank and Jeep by myself. Very disorganized and dishonest. I hope the service department proves to be better. So far the only positive with this dealership was my discussions with Mike W from the internet department. More

2 Jeep Family! Femi is hands down the best ! He doesn't pressure you and will go above and beyond to help you out. This is the 2nd vehicle we have purchased from him Femi is hands down the best ! He doesn't pressure you and will go above and beyond to help you out. This is the 2nd vehicle we have purchased from him and it won't be the last! More

Professional service Greg was a consummate professional did his job very well made everyone there feel at home at ease and was a straight talker and a straight shooter th Greg was a consummate professional did his job very well made everyone there feel at home at ease and was a straight talker and a straight shooter this made it easy to purchase a car and to recommend him in the future More

First time leasing Femi was patient and explained everything step by step. Femi is trustworthy and forthright another great experience. My family and I will always choos Femi was patient and explained everything step by step. Femi is trustworthy and forthright another great experience. My family and I will always choose Femi and Chrysler. Pete was wonderful. More

Better than most dealers I had two horrible experience with the last dealers I had tried to do a deal. I came to this dealer on whim with very low hopes of leaving with a car. I had two horrible experience with the last dealers I had tried to do a deal. I came to this dealer on whim with very low hopes of leaving with a car. Dan Cabrera made the deal easy, fast, and hassle free. I could not be more thankful. He did everything he could to make the deal happen, very different from the other salesmen I have dealt with. And Pete gave me a great deal! Thank you everyone! More

Great experience I am visited 3 another Jeep dealership before Dodge Chrysler Jeep City and only here i found all i need to buy vehicle: a lot cars in a stock and grea I am visited 3 another Jeep dealership before Dodge Chrysler Jeep City and only here i found all i need to buy vehicle: a lot cars in a stock and great sales manager Greg. All dealership members was very professional, fast and helpful. More

Do not trust Shook hands with salesman on deal that we agreed on in writing, comes back 5 minutes later saying all good but we had to change the rates. No deal, we Shook hands with salesman on deal that we agreed on in writing, comes back 5 minutes later saying all good but we had to change the rates. No deal, we leave and he tells me now they can offer previously agreed upon rate. They just had to try and squeeze a few extra dollars out of our 70K+ deal apparently, very shady practice. They lost all my trust and they will never see my money. You'd be wise to shop somewhere else. More

My Dealership Moe,Gus,Pete Thank you so much for helping me with the purchase of a new Jeep Wrangler for my Daughter for college graduation Not only did you give Moe,Gus,Pete Thank you so much for helping me with the purchase of a new Jeep Wrangler for my Daughter for college graduation Not only did you give me a great deal you also held the car on the lot for surprise graduation day delivery you don't find people that truly care about the people they sell their vehicles to. Moe your the best! More

Very good experience The salesman Gregory was very professional. He help us a lot,explaining everything to us.he was very patient and nice. It was a good experience. The salesman Gregory was very professional. He help us a lot,explaining everything to us.he was very patient and nice. It was a good experience. More