Burlington Chrysler Dodge Jeep Ram
Burlington, NJ
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Very customer focused No comment Was not happy some things were not disclosed but that happens when you buy cars. Best to ask more questions like what is the interest rat No comment Was not happy some things were not disclosed but that happens when you buy cars. Best to ask more questions like what is the interest rate. More
Excellent customer service Our sales rep was incredibly good to us. We felt that our needs as well as our wants were addressed. I sincerely appreciated that even after we though Our sales rep was incredibly good to us. We felt that our needs as well as our wants were addressed. I sincerely appreciated that even after we thought it would be impossible to make a purchase that fit into our monthly budget, Jaqui continued to work on our behalf and was able to get us a more reasonable and affordable deal. More
Easy! Moe was professional from the start. Very informative and listened to my needs. He patiently answered al of my questions and made it possible for me t Moe was professional from the start. Very informative and listened to my needs. He patiently answered al of my questions and made it possible for me to drive away in my brand new Jeep. The experience was a very pleasant one with Moe and the rest of the staff. More
Great Experience After an AWFUL experience at Cherry Hill Dodge Chrysler Ram, my mother and I went to this dealership. The salesmen and associates were all wonderful. After an AWFUL experience at Cherry Hill Dodge Chrysler Ram, my mother and I went to this dealership. The salesmen and associates were all wonderful. I even found a better, cheaper insurance policy through their in office Allstate! So grateful to have ended up here! More
Excellent Service, great deal very Happy!! Great experience, easy transaction everyone was very help[ful this was 2nd Jeep this year we bought from them! Thanks for another great deal looking f Great experience, easy transaction everyone was very help[ful this was 2nd Jeep this year we bought from them! Thanks for another great deal looking forward to the next ! More
Waited there a little too long Good experience , but it was a little too long of a wait due to holidays. Everyone there very friendly but we ran through the details of everything a Good experience , but it was a little too long of a wait due to holidays. Everyone there very friendly but we ran through the details of everything a little too fast as far as how to work the car due to being there late. More
This Is How It Should Be! After getting beat up by car sales bullies at other dealerships, and about 4 bait and switch episodes, I was totally jaded and started taking out my f After getting beat up by car sales bullies at other dealerships, and about 4 bait and switch episodes, I was totally jaded and started taking out my frustrations at the next dealerships that I emailed, called, or visited. Then came City. I contacted City about a vehicle that I was interested in and was ready for a fight. It never happened. Anita B.'s communication was awesome and was totally inviting. No phony crap from them. Straight to the point and gave me the information I requested. (which by the way no one else could do in a timely fashion) I was finally able to put down my sword and shield and was soothed by people who didn't make believe they were your friend like the trained dogs that your average car sales people are, but actually proved it through their excellent customer service and their fair pricing. Thanks to Anita's excellent communication, I decided to go down to City and check out their inventory and met Fred Widmann. The guy is straight up and he was exactly what I was looking for all along, which was someone who can actually help me with buying a car and not about lubing me up for the kill. He was not the usual fake salesman who tries to be your best friend on the lot, then pushes you off a building when you are sitting at the table ready to sign. (you all know what I mean) I even threw a couple of questions in the conversation to see if he would answer them truthfully, and guess what? He did. I was totally impressed with him and ended up buying a much better car than I had gone down to see, thanks to Fred. I have to also mention that unlike all of the other dealerships I went to, the cars were laid out so beautifully and in a perfect flow pattern. My hats off to whoever is in charge of that job. It was a great experience for me. So, if you want liars and sleeze, and unorganized car lots, go to the other dealerships. If you want a great place to buy a car, with real people, go to City. Thank you so much City for renewing my faith in buying a car from a dealership. You've earned a customer for life! More
Exellence! The service I received was outstanding. I came in with a large problem with my used vehicle and had no choice but to purchase a new vehicle, Rocco fro The service I received was outstanding. I came in with a large problem with my used vehicle and had no choice but to purchase a new vehicle, Rocco from the service department was amazing in dealing with my situation and made recommendations that ultimately be great. Ms. Stanton from sales was Awesome. She was so nice and understanding of my situation and finding options that would ultimately get me into a new vehicle. Ms. Stanton went above and beyond to help me. I have delt with dealerships before and was disappointed with their service, but Ms. Stanton restored my faith. Definitely will return and recommend this dealership. EXCELLENT CUSTOMER SERVICE, PLEASE KEEP UP THE OUTSTANDING WORK! More
Easier than expected You always hear that dealerships are hard to work with. I expected this, but it ended up being pretty easy. After a little bit of going back and forth You always hear that dealerships are hard to work with. I expected this, but it ended up being pretty easy. After a little bit of going back and forth we found a price quickly. More
Excellent Experience If you want to buy a vehicle in a relaxed and friendly environment then I highly recommend City Auto Park. From my first communications on line with L If you want to buy a vehicle in a relaxed and friendly environment then I highly recommend City Auto Park. From my first communications on line with Liz, to my test drive and sales experience with Greg,to finalizing paperwork with Pete, the entire experience was enjoyable. Not once did I feel pressured or uncomfortable during the process. They all listened to what I wanted and found me the right vehicle at the right price with the right terms. Job well done! More