Burlington Chevrolet

We purchased our car there. Sales rep was very helpful and professional (Martin), not at all a surprise as they as trying to sell you a car. We had done our homework and they seemed to have the best pric and professional (Martin), not at all a surprise as they as trying to sell you a car. We had done our homework and they seemed to have the best prices around. All seemed well except when we got home (should mention we were out of state about 2.5 hours) we noticed that the carfax report was not in the paperwork. Tried on 3 separate occasions to obtain by contacting sales rep as well as their vice president (Gus). Was ignored all 3 times. Customer service ends with the sale. On top of all that , was told the tires were in great shape only to find out during the state inspection that the rear tires needed to be replaced! Finance manager need to be more professional in his dealings with people. More

I broke down on the road traveling to North Carolina for a family funeral, as you can tell it wasn't a great experience to begin with. I called in and Adam answered the phone very professionally and gave me a family funeral, as you can tell it wasn't a great experience to begin with. I called in and Adam answered the phone very professionally and gave me the number to call roadside assistance and be towed in due to a flashing engine light he explained it should not be driven. Road side took a bit longer than I hoped, but they arrived and towed me into the dealer. Again I was greeted by Adam and saw on the desk a lot of paperwork and asked if they were all ahead of me. He explained that under the circumstances he assured me that I would be addressed in a timely manner. I was so excited when he came up to me in the lounge in less than a hour and said I was all done. He explained that it was an odd item but something he has seen before, a spark plug had a hair line crack. The repair was under warranty and I was on my way total time in under 4 hours. Although it was 4 hours I wasn't counting on they made the experience very pleasant. My only complaint that i am not local to them for my every service need! More

I would strongly recommend Burlington Chevrolet to anybody looking for a Chevy. I was interested in buying a Camaro and visited three other dealerships, all of whom gave me the run around. At Burl anybody looking for a Chevy. I was interested in buying a Camaro and visited three other dealerships, all of whom gave me the run around. At Burlington, within 30 minutes I had made a deal for one of their cars. There was no long back and forth with low ball offers, no denial of rebates and no treating me like a dope. Instead, my salesperson was knowledgable, my offer was considered and eventually met. Once the sale was complete, they took the time to show me the features of the car and set up my cell for bluetooth and XM radio. If you're like me, and you don;t want to spend all day at a dealership only to find out they think MSRP is the starting point for negotiating, check out Burlington. More

I was looking into various cars by different makes until I came across the 2011 Chevy Malibu. The Sales team at Burlington Chevy pinpointed exactly what my needs were in a new car and they even had the rig I came across the 2011 Chevy Malibu. The Sales team at Burlington Chevy pinpointed exactly what my needs were in a new car and they even had the right color I was looking for in a new car. My sales guy Bobby was very knowledgable in the product and really took his time in showing me the vehicle Unlike the other few places I've been it seemed like he actually paid attention and addressed all my questions As far as everything else goes, the Finance manager Tim went over all of the paperwork very careful and explained each sheet that I signed with great deal I'd definetly recommend Burlington Chevy to anybody in the market Great Job Guys and thanks again More

I had a great experience at Burlington Chevy. The staff was friendly and I never really felt a "hard sell". Kevin, our sales rep, asked questions about what I was looking for and what I needed. He never tr was friendly and I never really felt a "hard sell". Kevin, our sales rep, asked questions about what I was looking for and what I needed. He never tried to shove me into a car that wouldn't be a good fit for and my family. I had questions about credit and financing but they took the time to answer my questions. I love my truck, I love the sound system, I love my On-star. But I could have gotten my truck anywhere...I am glad I went where I did. More

Our On-Star turn-by-turn direction system has not worked since March. It appears unable to locate the car and consistently states we are off-route when we have not left the road we were directed onto. It wa since March. It appears unable to locate the car and consistently states we are off-route when we have not left the road we were directed onto. It was serviced on 4/23 by the dealer's service people and I was told that the antenna was loose. I attempted to use the system the next week on a straight highway run from NJ to Maryland - IT DID NOT WORK! I was advised by OnStar that the car had to go BACK to the dealer. It was booked into the dealer on a Monday and returned with NO REPAIRS! WE ARE STILL AWAITING RESOLUTION AND NOW MUST TAKE OUR OWN TIME TO DRIVE THE SERVICE TECH AROUND (AS THEY CANNOT SPARE SOMEONE) SO THAT HE CAN AGAIN CHECK THE VERY SAME THING HE WAS SUPPOSED TO HAVE FIXED TWO DAYS AGO!!!!!! THE SALES MANAGER'S COMMENT IS THAT THEY DON'T BUILD THEM, THEY ONLY SELL THEM - IT'S APPARENTLY TOO MUCH TO ASK THAT THEY STAND BEHIND THAT WHICH THEY SELL. More