Burlington Chevrolet

After having followed a internet trade in services instructions I was informed by Brad, Used car Manager, that I had not done it correctly and the internet service did not want to buy my car. Aft instructions I was informed by Brad, Used car Manager, that I had not done it correctly and the internet service did not want to buy my car. After leaving the dealership I called the internet service and asked what I had done wrong. Their response was I had done nothing wrong. Their VIN interpreter does not decipher all VINS and since I entered a truthful review in their alternative process and had even provided the VIN, their offline vehicle review and appraisal, where something they still stood behind. They informed me that their notes indicated the dealer did not want to accept the vehicle and was looking for a way to not accept it. This conflicted with Brad, the used car manager's explanation that I had made a mistake and not entered the information correctly and that the service did not want my car. Brad repeated both rather publicly rather than speak to me in private. My frustration with this is I had driven down on a previous day to have them evaluate the vehicle and returned to complete the process. Now I would understand if they had indicated it was their decision not to accept the vehicle, or offered and alternative evaluation but I found Brad's delivery place and explanation wanting and question their level of honesty given the information from the internet service. When I asked if the trade in service could evaluate my entry they reviewed and confirmed it had more than enough information to accurately evaluate the vehicle and stood behind the trade in price. They helped me connect to a dealer who in turn was more than willing to buy my vehicle. More

Burlington Chevy was GREAT to me!! I had a horrible experience at another dealership, then I went to Burlington. Vince and Bobby completely took care of me and now I am the EXTREMELY HAPPY OWNER of a n experience at another dealership, then I went to Burlington. Vince and Bobby completely took care of me and now I am the EXTREMELY HAPPY OWNER of a new 2012 Chevy Equinox. More

When we arrived, Louis came to us very polite and friendly. He was patient with us and he brought me and my family step by step to buying the car. We also had very good attention from the rest of the friendly. He was patient with us and he brought me and my family step by step to buying the car. We also had very good attention from the rest of the staff at the dearlership. More

Customer Service was top notch. I went to do further research on purchasing a new chevrolet crew cab truck or a certified used vehicle. I used the internet to contact them at first and got a speedy and research on purchasing a new chevrolet crew cab truck or a certified used vehicle. I used the internet to contact them at first and got a speedy and professional response to my inquiry. I set up an appointment to look at a particular truck and was apprehensive to what I would find when I arrived in person. When I arrived the truck I came to see was not available in its stated form. It had been customized. I was a little disappointed but not overly upset. I was only coming in to do some shopping so was not heartbroken. Chris took it in stride and searched his inventory for trucks that would match my wants and needs. He went in the rain to find out the truck I would be interested in, and I was just shopping. I left the dealership with a new truck at a price I could not pass up and have no second guesses on my decision because of the professional staff at this dealership and the time and effort they put forth to satisfy me. I would recommend this team to all my family and friends to do their car business with. I will use them when I buy my next vehicle for my wife. More

absolutely the best truck deal ive gotten the sales man chris childs the g.m. john broderick,these guys got me into a truck exactly like and with the features ive wanted the salesman was top notch the g.m. chris childs the g.m. john broderick,these guys got me into a truck exactly like and with the features ive wanted the salesman was top notch the g.m.,the finance guy,the whole team at burlington chevy are number 1 in my book and i strongly reccommend them........ask for chris at 609-386-2700.there stock is huge and the choices are remarkable,all colors all models,i bought a 2012,colorado,aqua blue in color,chris came out to show me the onstar features,hands free calling,and,made sure i knew how all options worked,once again the experience i had,while at first,i thought id be aggravated as prior dealerships proved to be aggravating,this experience was nothing like that from start to finish truly a great sales experience......thanks,chris and,john,and,all at burlington chevy best regards........................... tom wright More

Chris Childs was nothing but helpful ! I would definately recommend him to anyone looking to buy a new or used car. He made sure i was well taken care of and every question was answered. recommend him to anyone looking to buy a new or used car. He made sure i was well taken care of and every question was answered. More

Mr Childs was extremely helpful with our choice in the vehicle we chose. His knowledge and willingness to help was very enthusastic. He has a great sense of humor which made being there very relaxing. No vehicle we chose. His knowledge and willingness to help was very enthusastic. He has a great sense of humor which made being there very relaxing. No pressure! Mr. Murray's experince was just as relaxing and humorous. In and out just the way we like it. A great experience! Will go back! More

Chris was courteous, non abrasive, and energetic about getting me a good deal on my Escalade. I would suggest him and Burlington Chevy to any one of my friends or family! Thanks! getting me a good deal on my Escalade. I would suggest him and Burlington Chevy to any one of my friends or family! Thanks! More

Chris was GREAT! I submitted an inquiry to the website for a car I liked and he sent me an email and then followed up with a phone call. He was very friendly and very low pressure. I knew what I was looki for a car I liked and he sent me an email and then followed up with a phone call. He was very friendly and very low pressure. I knew what I was looking for and he was able to show me the vehicles I had inquired about. We went out on a test drive and he was very candid and honest with me. I didn't feel like he was trying to "sell me" like I usually do when I go to a car dealer. I liked that the website had a lower no haggle price and it was comparable to what I found on other sites. He did all the leg work for me, including carrying my stuff from my old car to my new car. He even called the insurance company and got everything switched over. He reminded me to check my CD player for any disks, remove my EZ pass and other things that I may have over looked. He thoroughly explained everything to me at every step of the process. I walked away with a great car and I didn't have that sick feeling in my stomach like I got taken advantage of. It was an absolute pleasure working with him. The Finance guy was great, had an awesome sense of humor and made it easy for me to complete all the paperwork. I've worked with their service department in the past and as usual, they were very quick in getting my car fueled up for me so I could get on the road. I would highly recommend this place and especially Chris Childs. More

bought a 07 corvette for my wife , the third day after taking the car home i took it out to take one of my sons for a ride, as you make a tight turn it makes a loud grinding noise in the rear. asked my sa taking the car home i took it out to take one of my sons for a ride, as you make a tight turn it makes a loud grinding noise in the rear. asked my sales person to have it checked out when i took it in for a tear in the leather seat that they agreed to fix befor i bought the car and have the two seats heated. after i googled the problem i found out the fluid in the rear needed to be replaced ,easy fix right 3 quarts at aprox 25 and change a quart well when i went back to pick up the car i was told that the grinding noise is normal and i would have to pay to have the rear serviced and that would fix the problem. so after spending almost 40 thousand dollars a week earler i leave the dealer behind and cut my losses. problem 1 i had the rear serviced at lucas chevrolet the noise is gone and im planning to have them do all my service work it cost me 136 with parts and labor very nice people to deal with. problem 2 the seat repair looks like a kid fixed it with a tire repair kit a sprayed over it with black dye. third thing was the heated seats and ill be honest it was sent out for that and who ever did them did a wonderful job. ps this car was also a gm certified corvette not to impressed with that ill stick with my fords after this. More