Burlington Chevrolet

lying dealership Service manger I had my 2014 camaro in on 4/16 for a few issues from the My Link,Air bag issue and Multiple Power steering issues including leaking power steering re I had my 2014 camaro in on 4/16 for a few issues from the My Link,Air bag issue and Multiple Power steering issues including leaking power steering resovior!I had to Bring the car back because Ed Ortiz told me in front of John Broderick the General Manger who is a real nice fellow that if the resovior leaks again to come back so they can replace it.This because they said the factory must of left it wet,but yet the car was Pdi'd !So they clean it all off.Well low and behold I got home and it was wet again and brought it back,they gave me a rental and now Ed Ortiz says well the tech didnt clean it all the way!Come on man, what are we all stupid?He claims Gm says its normal for power steering fluid to be outside the resovior,so I guess my 2011 and 2012 camaros were broken because they didnt leak fluid and had no steering issues!Yeah right!I called on 4/17 after running hours of errands in the 2014 malibu rental and the My link took every command and didnt miss a beat.I asked him to let Gm know and he refused, saying the Camaros my link works different from the malibus, then said to me that Gm will laugh at him!He sent a sheet showing how the My link works and low and behold again the camaro and malibu and others were the same sheet and work exactly the same!Come on Ed Ortiz what are you 2 years old?He had been a nice guy until 2 pm when he called and said to come get the car,that He,Burlington Chevrolet and Gm legal says the car is fine,yet the NHSTA is investigating the air bags and Gm keeps asking for more time!This guy is a service manager that is afraid to stand up for his customers whos tax dollars kept him working!He says he has to many people with problems with their service to deal with me!What does that staement say about Burlingtons Service?I wish more people would take the time to write reviews so people know not to go there!My feeling is even though they literally are the worst service department in my 20 plus years of new cars they should have to service this car as it was bought there.They took my money with no problem!My 2012 Camaro 45th anniversary had none of these steering issues but due to a severe rear end collison with severe unibody damage I traded it in!Very sad because the red camaro Rs I bought is one hot car and I look amazing in it.Sadly I am scared to death to drive it!Please note that it is all bull because Power steering systems are sealed so air doesnt get in ,thats why there is bleeding procedures to get air out,not in!Thank you all for reading,but people need to know! More

VERY BAD ATTITUDES! I am writing to revise my review of My Salesman Harold Weber!I am doing this so that others wont have to put up with the rude,brash violent temper of I am writing to revise my review of My Salesman Harold Weber!I am doing this so that others wont have to put up with the rude,brash violent temper of this Salesman! I have along with my brother purchased 3 Vehicles from him and he always said if we need anything to let him know!My 2014 Camaro is a danger to the road whether the Dealer wants to admit or not!I aksed him to make sure the proper people handle my car!He went out with the Tech and he started freaking out yelling and me and asking me IS THIS THE expeltive NOISE YOU HEAR?and kept repeating it loudly and angrily!I told him to stay out of it and back off!he got out of the car got in my face as if he was going to hit and angrily said IM DONE WITH THIS!I went in to ask for a Manger and a Sales manager Bobby Raneri told me to calm down and come and talk to him.This guy tried to intimidate me and said and I quote" we got your money the cars your problem now"!He also told me he doesnt want my business!What a Great attitude .Bobby Ranieri kept trying to act like a Big Bully in My opinion and I wasnt about to let him get away with treating me like that so I went to ask for the General Manager John Broderick! Bobby then ran like a 2 year old to call John Broderick before I could talk with him!I explained everything to John ,Whether it did any good I cant say!I asked for the owner Wayne Hileman and they say hes in Colarado and is not involved in the operation of the Burlington dealerships!Please note that Eric Anselmo,ed Ortiz and John Broderick all spoke to me like Gentleman and I in turn spoke with them like a gentleman!Harold Weber ad Bobby Ranieri need to take courses in Customer Service and realize without customers like me,they wouldnt have a job! More

Great job When I came to Burlington I met Dave. He was very friendly and professional. Mr.Crawford went the extra mile to make the entire process comfortable an When I came to Burlington I met Dave. He was very friendly and professional. Mr.Crawford went the extra mile to make the entire process comfortable and informative.His knowledge of the vehicles and his sincerity in balancing the needs of his customers was outstanding. I would definitely recommend Burlington Chevy and Mr. Dave Crawford to anyone. More

Best Chevy dealership in the state. Burlington Chevrolet is by far the best dealer in the state. I walked in and was greeted immediately by Travis. He is a great salesperson, but also Burlington Chevrolet is by far the best dealer in the state. I walked in and was greeted immediately by Travis. He is a great salesperson, but also is extremely friendly, personable, and easy to get along with. It makes the buying process so much more enjoyable. I explained to him what I was looking for and we were able to make the numbers work. Within a few hours I was driving off the lot in a brand new Camaro. I don't care where you live, but if you are looking for a car, take the drive to Burlington Chevrolet. More

mrs hyoson finley I enjoy dealing with jacqueline she is very friendly and has such a great personality.Even when she see you afterwards she makes you feel welcomed. I enjoy dealing with jacqueline she is very friendly and has such a great personality.Even when she see you afterwards she makes you feel welcomed. More

best salesman Absolutely quick, easy and PAINLESS experience. Nontypical salesman but extremely easy to work with and make a deal work. Thank you dave for the exper Absolutely quick, easy and PAINLESS experience. Nontypical salesman but extremely easy to work with and make a deal work. Thank you dave for the experience and lack of B.S. More

Jacqueline i say Oooo "Brooklyn" cause thats on her Name Tag….. Im interested in that car - I ask Questions she gives me whatever info i want to know about the 2014 Camaro 1 LE :-) ------- on her Name Tag….. Im interested in that car - I ask Questions she gives me whatever info i want to know about the 2014 Camaro 1 LE :-) ------- Mmmmm i say I really think i like this Better then my 2012 Camaro 2SS ----" Brooklyn" says well if you would like to look into it any further let me know & i will see what we can do --- No Pressure - While i made up my mind she gave me space to look at car but close enuff to answer any thing i might want to ask - Few ?s & Jokes later i realize the doors are about to close I'm feeling like this is the car 4 me ----- I say i don't like to Haggle on prices ---- She say you don't have to --- I say "Brooklyn" Lets see what u can do with this -- She goes to Sales Manager Who i always call "The Closer" & instead of Playing the game like Ping Pong she goes to the Closer drops the deal on the Table --- Lets him know where we r with my trade in & what i want to do --- Unlike the games that many times have been played at the dealers Table wasting time he comes out right away…. Me & the "Closer" Josh Sabulsky wrk out the details of a final Purchase within a few minutes --- Quick Simple Easy Done …. I Drove my New 2014 Camaro SS 1LE out the Burlington Chevrolet showroom 1 hr after closing Thanks Jacqueline Fugate -AKA-BROOKLYN FYI I don't like to Haggle Nor do i like to write reviews , Money is not the issue, customer service & feeling good about the people ur working with is all that matters to me Thnx Jacqueline & Josh 4 making me feel good about purchasing my vehicle with you & @ Burlington Chevrolet C U Next yr 4 the Z06 Stingray Brooklyn ;-) STUNT 101 O yeah did u see the drift out the parking lot Oooo yeahhh ;-) More

I needed an SUV but wasn't sure which one. Jacqui helped me find the right one and I love my Equinox. She made my experience easy and stress free. Even when I showed up 15 mins before closing everyo helped me find the right one and I love my Equinox. She made my experience easy and stress free. Even when I showed up 15 mins before closing everyone was willing to help me. More

Great Customer Service Because of my great experience with Jacqui and the dealership I decided to come back . My fiancee and I purchased a used Ford Focus and once again Jac Because of my great experience with Jacqui and the dealership I decided to come back . My fiancee and I purchased a used Ford Focus and once again Jacqui was extremely helpful by taking pictures of the vehicle for me before I got there. The Sales Managers Steve and Josh worked hard for me and we're able to get me the finance and payment that very reasonable. I recommend this dealership and see Jacqui she is genuinely a dedicated Salesperson. More

Hello my name is Rodney Henderson, this is my second time working with Jacquline, she is very helpful, very nice and she tries her best to get the best deal for you, my first experience was awesome, she got working with Jacquline, she is very helpful, very nice and she tries her best to get the best deal for you, my first experience was awesome, she got me into a vehicle and I don't have the best credit but she made it happen, and for this last experience even though i didn't get a deal done today, when we talked she let me know that she would let me know exactly what i needed to do to get the vehicle i wanted so i do appreciate her efforts, and before i leave this out, she was able to get me a deal on a vehicle today, but it wasn't something i was looking for so Jacquline is GREAT!! More