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Nissan of Burleson - Service Center

Burleson, TX

4.7
438 Reviews

438 Reviews of Nissan of Burleson - Service Center

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March 20, 2023

Kept informed quickly on additional services needed, responsive to questions, performed services approved quickly in the time frame as I nerded. More

by ejprater68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Maganzini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2023 -

Burleson Nissan responded

Thank you for taking the time to let us know how we did. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Christi McCarthy Owner Loyalty Manager 817-484-3417 cmccarthy@burlesonnissan.com

March 15, 2023

The technicians did a thorough job in making sure my car was operating as it should, and the service advisor explained everything to me clearly. Thanks! More

by brownpe
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert
Mar 18, 2023 -

Burleson Nissan responded

Thank you for taking the time to let us know how we did. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Burleson Nissan! Feel free to reach out to us if you need anything. Have a wonderful day. Christi McCarthy Owner Loyalty Manager 817-484-3417 cmccarthy@burlesonnissan.com

March 14, 2023

Not timely adequate , never got a call back during waiting time, only went to say he is finishing up like 3times and still had to wait for a long time More

by rogeliolara76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Coby Barker
2.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2023 -

Burleson Nissan responded

Rogeliolara76, we regret to hear that you had a negative experience with us. Have you been able to speak to our Service Director, Ryan Maganzini, regarding your experience? If you haven't had the opportunity to speak to him please reach out to him via phone or email at 817-484-3502 or rmaganzini@burlesonnissan.com. Thank you, Christi McCarthy Owner Loyalty Manager 817-484-3417 cmccarthy@burlesonnissan.com

March 11, 2023

I highly recommend taking your vehicle to Nissan Burleson for your service needs, the dealership and the staff are top notch and took care of my needs in a timely manner! I especially recommend Cory Sanchez More

by Samrev123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cory Sanchez, Hector Casarez.
Mar 15, 2023 -

Burleson Nissan responded

Thank you for taking the time to let us know how we did. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Christi McCarthy Owner Loyalty Manager 817-484-3417 cmccarthy@burlesonnissan.com

February 04, 2023

They have great service and wait times. Highly recommended! Very competitive pricing on all routine services. More

by Williambl71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Osvaldo Payte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Oliver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Coby Barker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tad Hutchison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Monica Cartmill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Avery Lattin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Maganzini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Zarate
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Usman Ahraf, Caleb Belcher
Feb 10, 2023 -

Burleson Nissan responded

Thank you for taking the time to let us know how we did. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Christi McCarthy Owner Loyalty Manager 817-484-3417 cmccarthy@burlesonnissan.com

January 29, 2023

Was greated and assisted quickly. Service advisor Corey Sanchez was very nice and a great help!!! More

by Mzdovie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cory Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2023 -

Burleson Nissan responded

Thank you for taking the time to let us know how we did. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Christi McCarthy Owner Loyalty Manager 817-484-3417 cmccarthy@burlesonnissan.com

January 28, 2023

After researching, I was overcharged for a bed cover for my 2023pro4x. Burleson Nissan charged me $2000 for an aftermarket tri-fold cover. The cost is $250 online. I have contacted the dealership with no re More

by Joe
Recommend Dealer
No
Employees Worked With
Austin Young, Charlie Acosta Jr
Feb 02, 2023 -

Burleson Nissan responded

Hi Joe, when you purchased the bed cover was it purchased after you bought the vehicle or during the purchase? I ask because I need to see what department I need to speak with. Can you please reach out to me so we can discuss your situation and I can get a little more information so I can help you? Than you, Christi McCarthy Owner Loyalty Manager 817-484-3417 cmccarthy@burlesonnissan.com

January 27, 2023

They do a good job. Although it was way faster today than it usually is kinda had me worried. But service is always excellent More

by Mindys
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Avery Lattin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2023 -

Burleson Nissan responded

Thank you for taking the time to let us know how we did. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Christi McCarthy Owner Loyalty Manager 817-484-3417 cmccarthy@burlesonnissan.com

January 26, 2023

I brought 2 of our trucks in for service - everything went great. Very professional and the updated responses were great. Highly recommend these guys More

by Bronco Landclearing
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Avery Lattin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Maganzini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert maganzini
Feb 02, 2023 -

Burleson Nissan responded

Thank you for taking the time to let us know how we did. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Christi McCarthy Owner Loyalty Manager 817-484-3417 cmccarthy@burlesonnissan.com

January 21, 2023

It was a pleasurable experience and great customer service! Will keep coming back, for years to come! More

by zerocool24672
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tad Hutchison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 24, 2023 -

Burleson Nissan responded

Thank you for taking the time to let us know how we did. We strive for 100% satisfaction, and it is great to see you had such a positive experience at Burleson Nissan. Feel free to reach out to us if you need anything. Have a wonderful day. Christi McCarthy Owner Loyalty Manager 817-484-3417 cmccarthy@burlesonnissan.com

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