Back

Nissan of Burleson - Service Center

Burleson, TX

4.7
438 Reviews

438 Reviews of Nissan of Burleson - Service Center

Sort by
August 09, 2023

Service went well. Tech could be more friendly. Was not rude just never made eye contact. I felt like I was rushed in and out. Service and price was good though. More

by beverly12259
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Zarate
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2023 -

Burleson Nissan responded

Thank you for taking the time to let us know how we did. I am sorry you felt like our technician wasn't friendly. I will speak with our employees and let them know how important it is for each of them to acknowledge customers around them. I am also sorry you felt rushed. If you ever have any issues in the future please let me know. Christi McCarthy Owner Loyalty Manager 817-484-3417 cmccarthy@burlesonnissan.com

August 08, 2023

Polite, friendly, respectful and made sure all my concerns were addressed. The service was completed quickly. More

by berry0804
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Avery Lattin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2023 -

Burleson Nissan responded

Thank you for taking the time to let us know how we did. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! Christi McCarthy Owner Loyalty Manager 817-484-3417 cmccarthy@burlesonnissan.com

August 04, 2023

I had multiple huge manufacturer related issues. Ryan was outstanding in keeping me updated and providing a vehicle for my use while my car was repaired. More

by nancylandes50
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Maganzini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2023 -

Burleson Nissan responded

Thank you for taking the time to let us know how we did. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! We hope you have a great day! Christi McCarthy Owner Loyalty Manager 817-484-3417 cmccarthy@burlesonnissan.com

August 03, 2023

The experience I had with the service department was the absolute best. The service team there was absolutely the best you could hope for. I wish all dealerships had such good service as this dealership doe More

by CYNDI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tad Hutchison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Avery Lattin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don't know names of all but all were helpful
Aug 07, 2023 -

Burleson Nissan responded

Thank you for taking the time to let us know how we did. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! Thank you for choosing Burleson Nissan, Christi McCarthy Owner Loyalty Manager 817-484-3417 cmccarthy@burlesonnissan.com

August 01, 2023

My only dealership. Excellent service. My advisor Jamie DeLa Cruz is top notch. Wouldn’t go anywhere else More

by kaiteymom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tad Hutchison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2023 -

Burleson Nissan responded

Thank you for taking the time to let us know how we did. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Christi McCarthy Owner Loyalty Manager 817-484-3417 cmccarthy@burlesonnissan.com

July 23, 2023

This is the best Dealer. You can go anytime even without appointment. People are nice and you car is going to be perfect in a few minutes More

by islancisgs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Avery Lattin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 27, 2023 -

Burleson Nissan responded

Thank you for taking the time to let us know how we did. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Burleson Nissan! Let us know if we can help you with anything else. Christi McCarthy Owner Loyalty Manager 817-484-3417 Cmccarthy@burlesonnissan.com

July 18, 2023

They were very nice and friendly. No complaints will definitely return for my card maintenance More

by hector_casarez2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Oliver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 25, 2023 -

Burleson Nissan responded

Thank you for taking the time to let us know how we did. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Burleson Nissan! Feel free to reach out to us if you need anything. Have a wonderful day. Christi McCarthy Owner Loyalty Manager 817-484-3417 cmccarthy@burleosonnissan.com

July 18, 2023

Great service! All of the staff was friendly, hardworking, and great at their jobs. The whole place was ran efficiently and they work together smoothly. I definitel More

by Miranda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Maganzini
Jul 25, 2023 -

Burleson Nissan responded

Thank you for taking the time to let us know how we did. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Burleson Nissan! Feel free to reach out to us if you need anything. Have a wonderful day. Christi McCarthy Owner Loyalty Manager 817-484-3417 cmccarthy@burleosonnissan.com

July 08, 2023

Great customer service very prompt with their work I highly recommend for any of your car needs. More

by jgrand.338
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Coby Barker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcus McRae
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 13, 2023 -

Burleson Nissan responded

Thank you for taking the time to let us know how we did. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Christi McCarthy Owner Loyalty Manager 817-484-3417 cmccarthy@burlesonnissan.com

July 07, 2023

Brought my 2023 Rogue in for an oil change; was quickly done; car was returned with no problems, clean on the inside. Very pleased with the staff. My service representative was Tad, very efficient! More

by RDWRDW1973
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tad Hutchison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2023 -

Burleson Nissan responded

Thank you for taking the time to let us know how we did. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Christi McCarthy Owner Loyalty Manager 817-484-3417 cmccarthy@burlesonnissan.com

...
5
...