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Nissan of Burleson - Service Center

Burleson, TX

4.7
438 Reviews

438 Reviews of Nissan of Burleson - Service Center

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April 24, 2018

Service/New Tires Barry Ewald is Awesome! He Offers Great Customer Service and We can Always Rely On Him to Help... The Service Department deserves Kudos Also for The More

by tina58
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William, Susan Shumway, Shanequa Moore, Barry Ewald
May 16, 2018 -

Burleson Nissan responded

Thank you so much for the Amazing Review! It is highly appreciated by all of us. We look forward to seeing you again soon for your next vehicle maintenance. Thank you for being a very important member of our Burleson Nissan Family. Kind Regards, Susan Shumway Customer Relations Manager 817-484-3421 Sshumway@burlesonnissan.com

April 09, 2018

Very Professional Vanessa was my service adviser and she was great!!! She was friendly and very helpful and went out of her way to make sure that I got the best service More

by Jackiejones1022
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vanessa
May 16, 2018 -

Burleson Nissan responded

Thank you for taking the time to recognize your Service Advisor, Vanessa Castillo. It is highly appreciated! Thank you for being an important part of our Burleson Nissan Family. Kind Regards, Susan Shumway Customer Relations Manager 817-484-3421 Sshumway@burlesonnissan.com

April 09, 2018

Service on 4/7/18 This visit was one of the best I have had in a while. I normally only like to deal with Barry or Nick because before I had bad service from other advi More

by RIP1985
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vanessa
May 16, 2018 -

Burleson Nissan responded

Thank you for the amazing review! We love hearing great stories about our employees. If you ever have any questions or concerns in the future. Please don't hesitate to call or stop by anytime. Thank you for being an important part of our Burleson Nissan Family. Kind Regards, Susan Shumway Customer Relations Manager 817-484-3421 Sshumway@burlesonnissan.com

April 05, 2018

Services Always get the best care from my service rep. Barry always ensures I get in and out in a timely fashion; while explaining everything he will be doing/ More

by vspod
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barry Ewald
May 16, 2018 -

Burleson Nissan responded

Thank you for taking the time to recognize your Service Advisor Barry. It is highly appreciated! We encourage anyone that is unfamiliar with their vehicles maintenance to get your advisor to go over the recommended maintenance schedule to keep your Nissan vehicle in top running condition. If you ever have any questions or concerns in the future. Please don't hesitate to call or stop by anytime. Thank you for being an important member of our Burleson Nissan Family. Kind Regards, Susan Shumway Customer Relations Manager 817-484-3421 Sshumway@burlesonnissan.com

April 01, 2018

Excellent Service My service advisor was Barry Ewald. He was very informed, he kept me informed about how work was progressing on my car. I was in and out in about 90 More

by Ladyg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barry Ewald
Apr 05, 2018 -

Burleson Nissan responded

Thank you for the Excellent Review! I am extremely pleased to see that Barry took such great care of you! Thank you for being an important member of our Burleson Nissan Family! Kind Regards, Susan Shumway Customer Relations Manager 817-484-3421 Sshumway@burlesonnissan.com

March 10, 2018

happy experience My representative was Michael Hughes. He was polite, efficient, communicative .... and made a significant effort to be customer oriented. I have More

by Anne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Hughes
Apr 05, 2018 -

Burleson Nissan responded

Thank you for the great review! We strive to ensure everyone gives our customers the same great service in every department of our dealership. If you ever have any questions or concerns. Please don't hesitate to call or stop by anytime. Thank you for being an important member of our Burleson Nissan Family. Kind Regards, Susan Shumway Customer Relations Manager 817-484-3421 Sshumway@burlesonnissan.com

February 05, 2018

Quick in and out Nick Oliver is awesome to work with. He is very fast and knowledgeable and always willing to help you out. All of the other employees are always very More

by seidlerD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Oliver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ron McGhee, Jason Vise, Barry Ewald, Joe Natera, Timothy Krolak
Feb 06, 2018 -

Burleson Nissan responded

Thank you for the Fantastic Review! I'm very pleased to hear that our Service Employees are taking great care of you. If you every have any questions or concerns. Please don't hesitate to call of stop by anytime. We look forward to seeing you again soon on your next maintenance visit. Susan Shumway Customer Relations Manager 817-484-3421 Sshumway@burlesonnissan.com

February 01, 2018

Amazing Team! I bought a car from Burleson in July. I had a small accident in December and they have been working on my car and they have kept me in the loop the en More

by MissSweetB77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Shelton and Jose, Mike Kessler, Ron McGhee, Michael Hughes, Ron McGhee Jr.
Feb 06, 2018 -

Burleson Nissan responded

Thank you for the Wonderful Review! I'm very sorry to hear about your accident. I am, however, very pleased to hear that everyone continues to take great care of you. We strive to ensure everyone receives this level of professionalism in every department of our dealership. Have a Safe and Happy New Year! Susan Shumway Customer Relations Manager Sshumway@burlesonnissan.com 817-484-3421

January 11, 2018

Great Service Went in to change my oil and they even rotated my tires! Great service experience. Enjoyed the updates as I waiting and the friendly service. More

by Amber Tennison
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Hughes
Jan 11, 2018 -

Burleson Nissan responded

Thank you for the great review and Welcome to the Burleson Nissan Family! Your Service Advisor was Michael Hughes. We highly appreciate the feedback. If you ever have any questions or concerns. Please feel free to contact us at anytime. We are here to help you throughout your vehicle ownership. Kind Regards, Susan Shumway Customer Relations Manager Sshumway@burlesonnissan.com 817-484-3421

January 10, 2018

Wonderful salesman!! Very impressed with your dealership and in particular my new car salesman Jerry Peppers!!! Thank you for a wonderful experience. Loved the personal More

by Titan Owner
Friendliness
Recommend Dealer
Yes
Employees Worked With
Angel Favela
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerry Peppers
Jan 11, 2018 -

Burleson Nissan responded

Congratulations on your new truck purchase and Thank you for the honest review! I was pleased to hear that Jerry quickly took care of you. However, I was dismayed to hear that other Salesmen had passed you by. My sincerest apologies to you in this regard. If there is anything we can do to make it right by you. Please don't hesitate to call or stop by anytime. If you have any questions or concerns. Please feel free to contact anytime as well. Congratulations again on your New Truck! Kind Regards, Susan Shumway Customer Relations Manager Sshumway@burlesonnissan.com 817-484-3421

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